Scrum Master Asset Management

Louis Metuge

Linkin; https://www.linkedin.com/in/louis-metuge-m-s-c-s%C2%A0-5982171a6/

505-***-****/ *******@********.**

Upper Marlboro, Maryland.

Empathetic Agile practitioner with more than ten years of experience in spearheading Agile change, achieving organizational objectives, and overseeing Agile software initiatives. Effective leadership and coaching of multiple teams with strong communication skills to achieve high performance and deliver business value efficiently in an Agile Environment. Ability to coordinate and facilitate the effort of multiple scrum teams to deliver a common business goal at enterprise level

Proficiencies

Cross-functional Teams · Team Leadership · Servant Leadership · Motivational Techniques · Business Case

Development · Enterprise Coordination · Sprint Planning · Bit Bucket · GitHub · Gitlab · SOAP · API · Agile Best

Practices/Principles · Asset Management · Lean Agile · Conflict Resolution ·Problem Solving · Adaptation ·

Defining requirements · Self-Motivation · Enterprise Coordination · Oracle · Continuous Delivery · Testing · Splunk

· Continuous Integration · Application Development · Product Development · Facilitation · Digital Technology ·

Confluence · Backlog Management · Demos · Lucid Spark ·Process Improvement · Jira · Jira Align · End to End

Project Execution · Agile Methodologies · Continuous Integration and Continuous Delivery (CI/CD) · TDD ·

JSON · CRM · Test Automation · Project Delivery ·Budget Management · User Acceptance Testing · Confluence · Rally · Java · Critical Thinking · SQL Server ·Test Planning · SDLC · Safe. Kanban. Tableau. Trello. DevOps. MS project. SharePoint Negotiation · Talent Development · Jenkins. NodeJS ·ERP · Product Road Mapping · CSS ·

Education

Currently pursuing My PhD in Space Cybersecurity from Capitol Technology University (Online),

Master of Science Computer Science from Colorado Technical University,

Bachelor of Science Information Technology from Colorado Technical University, Associate of science Electrical engineering from ITT Technical Institute.

Licenses & Certifications

Certified scrum Master (Scrum Alliance)

Certified SAFe Scrum Master

Certified Salesforce Administrator

CompTIA Security + certification

Oracle database 11g:sql Fundamental certification

Languages - English & French

Career Experience

Intact Insurance (Remote- Contractor Experis US LLC)

Dec 2021 - Present

Sr. Scrum Master

•Served as a lead point of contact for Scrum team, as well as internal and external stakeholders, to influence and drive decision making and support organizational objectives.

•Coached and mentored Scrum teams on Agile principles, helping them to become self-organized and cross-functional.

•Collaborated closely with Product Owners and stakeholders to refine and prioritize the product backlog, ensuring alignment with business priorities.

•Conducted meetings and workshops to discuss high-level requirements and groom User stories in JIRA.

•Participated in the development of value streams that delivered a continuous flow of valuable solutions to customers

•Ensured transparency and visibility of team progress through metrics, reporting, and communication with management and stakeholders.

•Drove continuous improvement within Agile teams, promoting best practices and fostering a culture of innovation and collaboration.

•Ensured Scrum is understood while mentoring less experienced staff and provided training to other Scrum

Masters.

•Calculated capacity of the team for the upcoming Sprint; facilitate resolution of impediments to ensure Sprint stays on track.

•Facilitated decision-making processes, helping teams to make informed decisions that support project delivery and business objectives.

•Acted as an advisor or ad-hoc coach to those new to Agile methodology and guided them in the adoption of Agile software development practices (writing user stories, release schedules and integration planning, Scrum meetings, velocity and capacity planning).

•Helped define success metrics like velocity, Lead time, cycle time and teams’ happiness for agile adoption.

•Implemented strategies to foster psychological safety, resulting in improving teams’ efficiency.

HP Inc. ( Remote)

July 2017 –Nov 2021

Scrum Master

•Partnered with team leadership to identify and mitigate risks, dependencies, blockers, and impediments that may impact teams progress and ability to deliver value across program.

•Aggregated product team objectives and progress to ensure visibility and transparency.

•Improved team predictability by tracking team velocity and establishing work-in-progress (WIP) limits. • Transferred knowledge to traditional waterfall teams transitioning to Agile Scrum and Implemented Agile/Scrum best practices which increased velocity by a minimum of 3% sprint by sprint.

•Facilitated Value Stream Identification Workshops and Launched ART’S, supported the LACE.

•Facilitated communication and collaboration among teams and stakeholders at portfolio level events to ensure alignment with organizational goals and priorities

•Acted as a liaison between business units, development teams and other stakeholders, ensuring effective communication and alignment of release goals and priorities.

•Facilitated the Agile transformation of multiple teams, successfully implementing Scrum methodologies, resulting in improved team efficiency and product delivery.

•Used metrics, assessment tools and indicators to gauge the health and effectiveness of the team of

teams.

•Drove the adoption, reporting and review of data and metrics to measure and optimize the effectiveness of both product delivery and engineering excellence

•Provided support to the team in resolving conflicts, proactively eliminating impediments to managing dependencies, and ensuring transparency in the team's work.

•Guided continuous improvement efforts to enhance delivery and effectiveness of the team of teams. Collaborated with the product owners, scrum masters and development teams to identify dependencies, mitigate and facilitated risks workshop to minimize impact, resolve impediments and ensuring smooth and predictable software releases.

•Ensured the scrum team is adhering to the core agile principles of collaboration, task prioritization, team accountability and visibility.

Walmart ( Remote)

June 2014 - July 2017

Scrum Master

•Partnered with business, IT and Operations to review status, issues, escalations, roadmap and future planning.

•Hosted Problem-solving workshop, address major impediments and focused on root cause.

•Leveraged solid presentation and communication skills to communicate to all levels of organization.

•Coached Product Owners on effective backlog refinement techniques, improving feature clarity and reducing rework by 12%.

•Collaborated with Product Owners to dynamically refine project roadmaps with real-time consumer data, resulting in a 40% increase in project responsiveness.

•Utilized team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve while focusing on flow management, identifying and removing bottlenecks to increase team velocity

•Facilitated Scrum ceremonies such as sprint Planning, Daily Standups, Sprint Review, sprint Retrospectives, Demos, Story Grooming and helped in Release Planning.

•Worked closely with multiple development teams to refine the backlog, optimize estimation, and improve work decomposition.

•Displayed strong communication, organizational, analytical, critical thinking, and team building skills.

•Resolved impediments for the Scrum team as a safeguard for their progress and success.

•Provided regular feedback to the Agile Transformation Team about new insights and lessons learned from team experiences.

•Agile transformation

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