Customer Service Package Handler
Resume:
Britany Phillips
Customer Service
Lithonia, GA *0038
************@******.***
Professional Summary
People person with great customer service skills. Great attitude and very efficient with fast pace and hardworking jobs. Open availability and can work 40+ plus with any type of flexibility needed. Authorized to work in the US for any employer
Work Experience
FedEx Package Handler
FedEx Ground-Manassas, VA
December 2023 to February 2024
Pre load
FedEx Package Handler
FedEx Ground-Ellenwood, GA
March 2023 to November 2023
Warehouse Package handler
Customer Service Representative
Macy's-Atlanta, GA
March 2022 to January 2023
Customer Service Representative
VXI Global Solutions-Atlanta, GA
May 2019 to December 2020
• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Worked in the inbound call center
• Created call center scripts
• Collected and documented orders
• Responded to inquiries and issues
• Responsible for troubleshooting applications
Housekeeper
Budgetel Inn & Suites-Decatur, GA
September 2016 to April 2017
• Worked as housekeeper in Hotel
• Provided friendly service to guests
• In charge of cleaning bedrooms and restrooms
• Disinfected (area or item rooms bathrooms counters equipment)
• Took out trash
• Cleaned windows
Stand Worker
Anmark-Atlanta, GA
March 2013 to May 2015
1. Cashier
2. Inventory
3. Cook
4. Ice Cream Scooper
5. Server
Crew Member
McDonald's-Atlanta, GA
August 2011 to January 2012
1. Cashier
2. made drinks in Mc’Cafe
3. served drinks
4. served food
Education
Bachelor of Business Administration in Business
University of Phoenix-Online Campus - Phoenix, AZ
August 2021 to Present
High school or equivalent in GED
Dekalb Technical College - Decatur, GA
July 2010 to October 2010
Skills
• Crew Member (5 years)
• Cashiering (4 years)
• Sales (10+ years)
• Cleaning (10+ years)
• Customer Service (7 years)
• Retail Sales (3 years)
• Guest Services (2 years)
• Food Service (8 years)
• Customer support (2 years)
• Account Management (2 years)
• Call center
• Cash Handling (5 years)
• Hotel experience (2 years)
• Microsoft Word (10+ years)
• Time Management (10+ years)
• Food Safety (4 years)
• Housekeeping (2 years)
• Typing (2 years)
• English (10+ years)
• Troubleshooting (2 years)
• Communication skills
• Technical Support (2 years)
Additional Information
I love to read and write, and I am also very social. I love to help people and converse with them as well.
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