Customer Service Ticket Sales
Resume:
Aleyah Vasquez
Houston, TX *****
**************@*****.***
As an Associate at Regal Entertainment Group, I excelled in creating memorable guest experiences by ensuring a clean and welcoming environment while efficiently managing ticket sales and concessions. My leadership at Starbucks allowed me to build strong customer connections and support my team during peak hours, leading to a significant increase in customer satisfaction scores. Driven by a passion for exceptional service, I thrive in fast-paced settings and bring strong skills in cash handling, food preparation, and effective communication. My dedication to teamwork and problem-solving enables me to contribute positively to any environment.
Work Experience
Barista
Starbucks-Camarillo, CA
October 2022 to January 2024
• Preparing Coffee and Beverages: Making espresso-based drinks, brewed coffee, and other beverages according to recipes.
• Customer Service: Interacting with customers, taking orders, and providing recommendations.
• Maintaining Cleanliness: Keeping the workspace, equipment, and dining areas clean and organized.
• Stock Management: Monitoring inventory, restocking supplies, and ensuring freshness of ingredients.
• Operating Equipment: Using and maintaining coffee machines, grinders, and blenders.
• Following Health and Safety Standards: Adhering to food safety regulations and workplace policies.
• Handling Cash and Transactions: Processing payments and managing the cash register.
• Training and Mentoring: Assisting in training new staff on equipment and procedures. Sales Associate
Walmart-Ventura-CA
June 2021 to September 2022
• Provided outstanding customer service as a cashier and stocker, ensuring efficient transactions and product availability.
• Collaborated with team members to maintain store organization and inventory management. Associate
Regal Entertainment Group-Camarillo, CA
May 2018 to March 2021
• Ensured an exceptional guest experience by efficiently scanning tickets and maintaining cleanliness in the lobby and concession areas.
• Managed concession operations, including ticket sales, food and beverage service, and post-service clean-up.
Associate
adidas-Camarillo-CA
February 2018 to November 2020
• Assisting customers with product selection
• Maintaining store presentation and inventory
• Processing transactions and managing returns
• Staying informed about new products and promotions
• Collaborating with team members to meet sales goals Education
Accounting
Arizona State University-Tempe - Tempe, AZ
September 2023 to May 2024
High school diploma
Frontier High School - Camarillo, CA
March 2019 to June 2020
Skills
• Ability to multitask
• Leadership
• Barista Experience
• Adaptability
• Customer service
• Ability to work under pressure
• POS
• Cash handling
• Fast learner
• Teamwork
• Retail sales
• Effective Time Management
• Serving
Contact this candidate