Case Manager Mental Health

Bansari Patel, RPN

Cell: 401-***-**** Email: **********@*****.***

CAREER OBJECTIVE

To obtain a CASE MANAGER position in a public/mental health facility where I can apply high-quality therapeutic relationships and personal care for patients/clients in crisis and guide them to appropriate facilities and specialized treatment.

PROFESSIONAL SUMMARY

Worked at CMHA Kenora as a Nurse/ Case Manager with high-risk clients focused on psychological sufferings i.e. bipolar, schizophrenia with combination of useage of drugs and other paraphilias.

Managed them in active state of crisis, attended calls with polica where they are in active stage of harming themselves or others, deescalated situation by constantly analysing and reanalysing.

As a student nurse I offer proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

SKILLS.

Exhibits evidence-based practice and therapeutic communication approach

Resilient in difficult situations and utilizes conflict resolution skills

Works independently as well as collaboratively to provide first-rate patient care

Desire and willingness to help others and make a difference in patient well-being

Computer proficiency and observational skills.

EDUCATION

-Practical Nursing Program, St. Lawrence College - Brockville, ON. 2019 - 2021

Graduated 08/2021,

Bachelor's in Health Science FALL 2013-2019 Science

-Police and Justice Studies Diploma Northwest Law Enforcement Academy - Winnipeg, MB. 2014 - 2016

-High School Diploma, Margarite Barber Collegiate – The Pas, MB. 2013

CLINICAL PLACEMENT EXPERIENCE

Long-term Care Post-Operative Care Mental Health

Sherwood Park Manor Brockville General hospital. Brockville Mental Health Center September- December 2020 January-March 2021

September-December 2019 March-April 2021

WORK EXPERIENCE

CANADIAN MENTAL HEALTH ASSOCIATION (ACTT)- KENORA, ON

Assertive Community Treatment Team : Case Manager/ RPN

Assessment & Service Planning: Conduct comprehensive assessments to understand clients’ needs, strengths, and goals. Develop and implement individualized service plans in collaboration with clients and their support networks.

Independent Living Support: Teach life skills such as hygiene, nutrition, money management, and household management to foster independence.

Health Promotion: Support clients with medication management, access to primary healthcare, and coping strategies for daily functioning.

Crisis Prevention & Intervention: Develop crisis plans, monitor clinical changes, and intervene to ensure safety and stability. Provide on-call coverage on a rotational basis.

Advocacy & Community Integration: Advocate for clients with various service providers (e.g., healthcare, courts, social services) and help them navigate community resources.

Supportive Counselling: Offer therapeutic support tailored to client needs, including CBT, DBT, MI, and solution-focused approaches.

Employment & Social Skills Development: Assist clients in exploring employment opportunities and developing social and recreational skills.

Attend calls with local Police department and resolve active crisis by de-escalating situation by constantly analyzing and re-analyzing the scenario. Think on feet, either send them to a local mental health facility if they’re harming themselves or others, or sit with them, understand their delusions and try and bring them back to reality or carry along with their concerns and make them feel heard, once they are back to their realities, intervene with a plan of action to keep them safe and on right medications.

St. Lawrence Valley Correctional and Treatment Center- S. Nurse 2021.

Provide supportive nursing care consistent with patient treatment/rehabilitation needs and goals.

Assist in assessment of patients’ needs and, in the development, implementation and evaluation of nursing care plans for assigned patients in collaboration and consultation with members of the inter-disciplinary team.

Advocating for patient/client needs while maintaining their safety, remembering of practices, policies and procedures of the centre.

Provide a safe, therapeutic environment including crisis management and emergency nursing care.

Maintain up to date knowledge and practice of program policies, procedures, applicable legislation, and mental health best practices.

Respite Care Worker, CPHC – Brockville, ON 2019 to 2021

Designed and implemented various activities to encourage socialization and aid residents in identifying potential.

Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.

Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.

Assisted disabled clients in any way necessary to facilitate independence and well-being.

Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.

Reported changes in resident condition and health to resident care manager.

Head Cashier, The Home Depot – Brockville, ON 2020 to Current

Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.

Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Security Officer, St. Vital Centre – Winnipeg, MB 2017-2019

Inspected suspicious activities and monitored premises for criminal acts and rule infractions. Collaborated with area law enforcement.

Worked independently and as a team. Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

CERTIFICATES.

First Aid/CPR level “C” certificate, 2020.

Mask Fit – 1860, 2019.

RNAO online courses.

College Required Certificates

Occupational Health and Safety Awareness Training 2019

WHMIS 2015 including the GHS for Workers and Supervisors – All Jurisdictions 2019

AODA Customer Service Training (comprehensive) 2019

College Sexual Assault and Sexual Violence Policy 2019

Workplace Violence and Harassment Training for Employees (Ontario- Bills 168 and 132) 2019

AODA Integrated Accessibility Standards and Regulation (AISR) 2019

VOLUNTEER

Folkarama- Helping organize cultural events, guard, ticket checks. 2017-2018.

Downtown Watch (Safe Walk)- know at local business, attend safety concerns calls, Prioritizing Patron safety around downtown. 2016-2017.

Hindu Temple- Organize Sunday services, cook occasional meals, help newcomers to connect with services by helping them sign up for Manitoba start, bus services and help them finding jobs. 2017-2024.

LANGUAGES.

English, Gujarati, Hindi (Proficient in Speaking, Reading and Writing).

REFERENCES

Available upon request.

Contact this candidate