Store Manager Inventory Control

DEBRA SMITH

Jacksonville, FL ***** 904-***-**** **********@*****.***

Accomplished and energetic manager with a solid history of achievement in service industry. Motivated leader with strong organizational and prioritizing abilities. Areas of expertise include managing, problem solving and exception customer relations.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Store Manager, 12/2021 - Current

Walgreens – Jacksonville Fl

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

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• Managed inventory control, cash control, and store opening and closing procedures. Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

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Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

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• Assisted with hiring, training and mentoring new staff members. Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

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Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

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• Scheduled employees for shifts, taking into account customer traffic and employee strengths. Secretary, 12/2019 - 01/2023

Coastal Baptist Church – Jacksonville, FL

Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

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• Answered multi-line phone system and enthusiastically greeted callers. PROFESSIONAL SUMMARY

WORK HISTORY

• Maintained daily report documents, memos and invoices.

• Scheduled inspections and managed events for the church. Assistant Store Manager, 11/1995 - 05/2019

Lowe's

• Responsible for store operations, sales, margin performance and managing up to 175 personnel Executing Lowe's business strategy through, leading teams and reacting with agility to internal and external factors

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Developing key relationships with customers, work associates and communities to improve business results

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• Empowering teams to deliver superior customer service that produce positive business results Accountable for overall store expenses, merchandising standards, policy and procedure compliance, safety, security, training, mentoring, scheduling and payroll

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• Accountable for all financial aspects of the business Assistant Buyer, 02/1991 - 01/1996

T J Morris- IGA Distributors

• Sales of meat, beef, pork and chicken to IGA stores located in Georgia and North Florida

• Dealt with large meat distributors ordering and then distributing to the stores

• Coordinated with warehouse for accurate picking and shipping Responsible for selling product that was close to expiration to stores before it became a loss to the company

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Associate of Applied Science: Public Management, 08/1984 Macon College - Warner Robins, Ga

High School Diploma: 06/1982

Northside High School

GPA: Graduated in top 5% of class

• Customer and Personal Service

• Sales and Marketing

• Administration and Management

• Personnel and Human Resources

• Management of Financial Resources

• Cash Management

• Employee Training

• Recruiting and Hiring

EDUCATION

SKILLS

• Judgment and Decision Making

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