Records Analyst, Administrative, clerical skills, data entry, filing,.
Resume:
Rebecca Delgado
HR Administrator Mailroom/Scanner
Austin, TX 78723
************@*****.***
Work Experience
Document Service Technician IV/Anaylst
Peak Performers – Austin, Texas
February 2024 – Current
Performs advanced (senior level) electronic document imaging and printing services work. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.
Inspect and repair damaged documents.
Analyze documents to identify and rectify files that have been aborted, cancelled, corrupted or need further reviewing and corrective action with electronic files.
Edit/ label (tag) for corrections with digital images.
Store records. Oversee, review, and edit images and documents.
Prepare and review production reports.
Clerk II
GSG Staffing Solutions - Austin, TX
November 2023 to February 2024
Clerical duties, copying, prepping archived folders for scanning department. Pulling staples, taping torn documents and pull older forms to store with Agencies Department Archive, per different counties. Prioritize and process documents on a timely manner. All documents are confidential.
Administrative Assistant/Mail Clerk
Office of the Attorney General of Texas - Austin, TX
August 2023 to November 2023
Process incoming mail, sort, pre-open all mail for processing outgoing presort mail deliveries in a timely manner, scan incoming checks into company website per Child Support. Print out Daily Reports and entering logs, date stamp all mail, X-Ray machine -scan-ALL incoming mail for safety reasons. All open mail is all in confidentiality.
Mail Clerk
GSG Staffing Solution
Goodwill Central Texas - Austin, TX
August 2021 - August 2023
Process incoming mail, high volume production and meets daily deadline, lift, push, and stand for
long periods of time. Scan incoming plates for UPS mail out, create spreadsheet, PC, EXCEL, Word, MS
knowledge, Outlook, label, insert sleeves on a high production pickup for DHL delivery. Build assorted
boxes per request for Tasus/Berlin Production deadline, assist in other departments per request as floater processing various task per assignment. Float per department per request on assignments, upper management. Assist on helping out with company gatherings per holiday's, make gift bags per request from Director and upper management.
Clerk II
Peak Performers- Austin, TX
March 2021 – July 2021
Clerical Functions, Data Entry, Scanning, Photocopy, Look-up ID# Per Licensing & Regulation’s in State Website-TULIP, on a timely manner. Assist with any other special projects in need to process licensing applications.
Mailroom Clerk
Health and Human Service Commission - Austin, TX
October 2020 to February 2021
Responsible for variety of incoming, outgoing packages and messages, ensuring packages are properly labeled. Scan all incoming Accountable mail, date stamp. Provide outstanding customer service to those who visit the office to ship mail or purchase goods. Sorting mail either by hand or via a mail sorting machine. Delivering inter-office, mail, and email messages in a timely and efficient manner. Assist Mail Carriers with mail for delivery.
Clerk III
Peak Performers - Austin, TX
August 2020 to September 2020
General clerical support, transcribing messages off voicemail, answering the phone and taking messages, scanning, filing, responding to incoming emails per state agency website. Process on a timely manner. All information is confidential due to client’s information.
Mail Clerk
Goodwill Central Texas - Austin, TX
March 2019 to August 2020
Process incoming mail, high volume production and meets daily deadline, lift, push, and stand for
long periods of time. Scan incoming plates for UPS mail out, create spreadsheet, PC, EXCEL, Word, MS
knowledge, Outlook, label, insert sleeves on a high production pickup for DHL delivery. Build assorted
boxes per request for Tasus/Berlin Production deadline.
HR Administrator Mailroom/Scanner
Cynet Systems - Austin, TX
August 2018 to September 2018
Prepped/scanned confidential employee records into Company HR data, sorted by employee ID
number, document type, archive files, create new employee files, organized file folders, reported any
changes, daily log/count and questions to upper management. Completed on a timely manner.
Imaging Specialist
Media Ryders - Austin, TX
October 2017 to November 2017
Processing confidential Government/State document's, prepped, counted, batched scanning image, on
a timely manner.
Office Coordinator
Chaparral Ceiling & Wall - Austin, TX
February 2017 to October 2017
• Oversaw Daily operations of office by managing employee relations
• Coordinating catering for conference/meetings
• Administrative assistance such as typing memos, data entry, scheduling appointments and travel
• Responsible for regular office supply inventory, purchase and restocking
• Distributing petty cash & maintaining receipts
• Responsible for new hire orientation, benefits packages paperwork, setting up new hires desk with
phones,
cells, laptop and office supplies, giving them a tour of the office and office introduction
• Responsible for all fax machines maintenance, fixing any errors if possible
• Close relationship with vendors and creating new vendors if needed
• Responsible for reception duties, first point of contact, answering office calls
• Sorted and distributed mail, packages and faxes
• Organized office moves, ensured office supplies are in line with budget
(Gap to take time off with family)
Scanning and Imaging Clerk
Neubus Inc
June 2016 to September 2016
• Processed confidential documents per Government/State agencies for imaging/scanning/data entry
• Correct any errors
• Made outbound calls to government and state representatives regarding needing the documents to
be sent in for processing
• Created files, data entry, and prepped documents for scanning, scanned files
• Maintained daily logs per boxes scanned
• Processed on a timely manner meeting deadline
(Gap to take time off with family)
Medical Claims Analyst
FirstCare
July 2011 to May 2015
• Research and data entry per missing data on Medical Claims per the patient's account
• Made outbound calls to providers and patients regarding medical records needed in order to process
claims
• Re-Entry of Medical Claims HCPCS/UB04/Medicaid/Chip per request
• Processed Reports, monthly logs, daily logs per daily production
• Extensive knowledge of CPT, ICD-9, HCPCS and UB04
• Knowledge of government agency and insurance company programs
• Maintain electronic inventory logs, compliance with inventory control procedures and inventory
turnaround
procedures
• Retrieved claim copies as requested
• Filed, faxed and made copies as necessary
• Maintain paper claim filing system
• Distributed batch claims, incoming mail, incoming faxes and internal correspondence
• Familiar with Health care insurance and medical coding
• Processed mailroom workflow activities with both incoming & outgoing mail
• Distributed daily incoming mail
• Opened, date stamped, sorted incoming claims according to sorting procedures
• Prepared, counted, batched claims for manual entry and scanning
• Scanned paper claims
• Strong oral and written communication skills
• Familiar with billing and payment guidelines
• Proficient in Microsoft Office (Excel, Word, Outlook) and relational databases
Education
Diploma in Medical Administrative Assistant in Medical
Everest Institute - Austin, TX
October 2009 to May 2010
Banks High School - Birmingham, AL
August 1979 to November 1982
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