Scrum Master Continuous Improvement

Constance Tuma

Tel: 973-***-**** E: ***********@*****.***

SUMMARY

• CertifiedScrumMasterwithmore than 7+ years of experience in leading IT service delivery, providingstrategic business planning, and driving improvement initiatives to support corporateobjectivesandmanagingdiverseteams.

• Expertise in understanding the full SoftwareDevelopmentLifeCycle(SDLC) with emphasis on the Analysis and Design phases using UML and Use cases.

• Effective communicator adept at partnering with senior staff and cross - functional teams to achieve goals.

• Implementing different SDLC methodologies including Waterfall and Agile; proficient in SCRUM framework, SPRINT planning and review.

• Experience in working with agile lifecycle, and/or tracking, andprocessmanagement tools like Rally, Version One, ConfluenceandJIRA.

• The day-to- day responsibilities of a certifiedScrum Master which include developing and maintaining Agile training, providing guidance, ensuring that processes are aligned with the goals of the business, and measuring processes againstthecorporatequality goals.

• Confidential Agile experience in leading project teams and facilitating the agile approachwithintheseteams. Additionally, arranges meetings, sprints, and demos.

• Implemented Community of Practice at the multiple levels for the teams for motivationandinnovationwithinthe multiple teams.

• Actively explored various Agile/Scrum techniques and shared new learning with the teams.

• Strong knowledge of business approvalworkflowprocess.

• Experienced Project Manager by handling multiple project teams for multiple international customers in waterfall and agile methodologies.

• Project Management experience using various tools JIRA, Rally, TFS, Version One, MS Project, MS Office, HPALM, SOLMAN,Selenium.

SKILLS

Business Administration&Management

Operations& TechnologyManagement

Multiple, Simultaneous ProjectManagement

OrganizationalNeeds&Gap Analysis

Client Liaison, Consultation, & Advisory

People & ProcessManagement

ResourcePlanning

Vendor & ContractManagement

Best Practices Implementation

Coaching / Mentoring Agile Teams

Global / Organizational Change Management

MethodologyDevelopment&Implementation

Enterprise-wideDeliveryManagement

Requirements’ Analysis & Elicitation

Communication

QualityManagement

SystemImplementation & Migration

Agile/BDD/DAD/DSDM/FDD/Kanban/Lean/

LeSS/Nexus/SAFe/Scrum/ScrumXP

Financial Reporting

Work BreakdownStructure (WBS)

Cross-functional Supervision

Business Strategy&Execution

ProcessRe-engineering, Continuous Improvement,

& Continuous Delivery

PerformanceManagement

TeamBuilding,Leadership, & Motivation

P&LManagement

QualitativeAnalysis

PortfolioPrioritization

Risk, Assumption, Issue, Dependencies

Management

EXPERIENCE

Wawanesa Group Jun 2022 - Current

Agile/ScrumMaster

Responsible for time-boxed sprint planning and execution

Proactively tracked, recorded, removed and escalated impediments

Involved in Business planning, data analysis and process analysis along with the team.

Involved in huge data transmission form waterfall to Agile methodology.

Facilitatedandprovideguidance to Daily Standup's, Sprints,Demonstrations&Retrospectives

Facilitated teamwithWebservices development project

Supported Engineering and Professional Services teams in developing, maintaining and grooming the Product Backlog

Responsible for setting up and managing projects in JIRA including determining scheduling and resource requirements.

Shielded team from external interfaces during the sprints.

Worked with the Product Owner (PO) on a regular basis to develop a comprehensive backlog of User Stories that define the work that have to be developed by the team;

Served as mentor and coach foragilemethodologiestomembersofscrumteam,product owner and other Project leaders

Shielded team from external interfaces during the sprints

Managed cross functional team deliverables, setting and administering schedules and managed assigned projects according to plan

Represented the team at the Scrum of Scrums meeting to report progress.

Developed SCRUM reports and artifacts to include User Stories, Velocity Charts, Burn-down Charts, Sprint Retrospective notes

Verizon Wireless Systems Jan 2020 to May 2022

Agile/ScrumMaster

Aligning, reinforcing and educating Agile methodology, Scrum framework and Kanban to Scrummastersandteam members and championing the Scaled Agile transformation process (SAFe).

Mentor, coach teaching Scrum and Kanban and leading workshops in training management on Agile methodologies and Scaled Agile framework (SAFe) to help in the transformationprocess.

Provide training and support to help facilitateeffectiveAgile ceremonies such as ART synchronization, PI planning, Sprint planning, Demo and Retros.

Helping the teams in SDLC and supporting CI/CD to help the transformation.

Identify/troubleshoot impediments and ensure they are resolved by the right team members.

Identify risks and communicate them to stakeholders.

Responsible for identifying and communicating project risks to the project team, leaders, stakeholders, and proactivelyanticipatingissues/risks that may compromiseprojectgoals.

Support and secure the team from external interferences, establish, andmaintaina positive relationshipin the work environment.

Coaching/mentoring the entire team to enhance diverse culture and continuous improvement through the implementationofagilepractices and process, open communication, and collaboration.

Ensuring the Agile Methodology/principles/scrum framework are followed constantly.

Work with product owner to prioritize product and sprint backlog. Hartford Financial Service Group Feb 2017 to Dec 2019 Agile/ScrumMaster

Lead daily stand-ups and scrum ceremonies for two scrum teams.

Work withproductowners to groom the backlog and plan sprints.

Trackburn down, issues and progress.

Work withcomponent teams to resolve issues.

Successfully guided three development teams through transition from waterfall to Agile development.

Coached team members on Agile processes and facilitatedplanningmeetingsandretrospectives.

Maintained task board and produced daily burndown charts.

Assisted in facilitating the Scrum ceremonies such as: Product Increment planning, sprint planning, daily stand ups, grooming, sprint demos, and retrospectives

Facilitatedwiththeengineeringpracticesofthecompanysuchaseffectivecodereviews,continuous integration, and automation efforts (including Unit testing, Automated functional testing and build automation)

Removed impediments and protected team members from interruptions and distractionstomaximizeproductivity. Encouraged and implemented process improvements. Created team-building opportunities.

Worked closely with Product Owners, coordinating product backlog grooming and story estimation.

Improvedteamvelocitybyincorporatingcapacityplanningintosprintplanningsessions.

Implemented Issues Tracking in to effectively track impediments against user stories.

Resolved a complex infrastructure issue by creating and utilizing a professional network of ScrumMasters,Product Owners and Technical Leads withinscrumteam.

EDUCATION

BA in Computer Science

UniversityofYaounde

CERTIFICATIONS

Professional Scrum Master (PSM I)

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