Executive Assistant Data Entry

Melissa Albery

**** ******* **. *******, ** ***** 321-***-**** **********@*****.***

Summary

Dynamic and highly skilled professional with over 20 years of experience in the hospitality industry, providing exceptional support to leaders across all organizational levels. Proven track record of leading teams, ensuring seamless day-to-day operations, and fostering collaborative relationships that drive organizational success. Recognized for an unparalleled work ethic, proactive problem-solving, and the ability to facilitate strategic decision-making in fast-paced and matrixed environments. Adept at managing complex schedules, streamlining processes, and serving as a trusted partner to team members, executives, and stakeholders. A dedicated professional committed to excellence and delivering impactful results. Experience

Westgate Resorts

Executive Assistant to the Chief Development Officer August 2020 – Present Orlando, FL

• Manage complex executive calendars, scheduling, communications, and travel logistics to ensure seamless coordination and efficiency

• Plan and execute team engagement events and initiatives, including quarterly town halls, annual holiday celebrations, volunteer activities, and employee appreciation programs to foster a positive workplace culture

• Provide high-level administrative support, handling confidential information with discretion and professionalism

• Oversee daily office operations, including correspondence, file management, data entry, and general administrative tasks to maintain a well-organized work environment

• Procure and manage office supplies efficiently through Oracle Fusion Punchout, ensuring cost-effective inventory control

• Draft and distribute executive communications on behalf of leadership, ensuring clarity, professionalism, and alignment with organizational objectives

• Create, edit, and refine presentations, reports, and key documents to support leadership initiatives and decision-making

• Executed leadership task

• Coordination of Strategic Planning Sessions

• Project Execution

• Liaison between the Chief Development Officer and his executive team

• Lead project management for development initiatives, coordinating tasks, timelines, and resources to drive successful execution Senior Project Coordinator September 2019 – August 2020 2019

Orlando, FL

• Supported the development of strategic project plans, defining clear goals, objectives, and key milestones to drive success

• Organized and managed project workflows, ensuring efficient coordination of tasks, timelines, and resource allocation

• Facilitated seamless communication among project teams, stakeholders, and external partners to ensure alignment and collaboration

• Developed and maintained project schedules, proactively identifying and mitigating risks to ensure timely completion

• Assisted in overseeing project budgets, tracking expenses, and optimizing resources to enhance cost-effectiveness

• Ensured project deliverables met or exceeded quality standards, maintaining a high level of accuracy and compliance

• Prepared and distributed detailed project status reports, keeping stakeholders informed and engaged throughout the project lifecycle

• Collaborated with cross-functional teams to drive project success, fostering innovation and problem-solving Construction Project Admin/Coordinator March 2019 – September 2019 Orlando, FL

• Contributed to the development of comprehensive project plans, defining goals, objectives, and key milestones to ensure successful execution

• Coordinated and streamlined project tasks, timelines, and resource allocation to drive efficiency and meet deadlines

• Facilitated seamless communication among cross-functional teams, stakeholders, and external partners to ensure alignment and project success

• Managed project schedules, proactively identifying and mitigating potential delays to maintain on-time delivery

• Supported budget management by tracking expenses, optimizing resource allocation, and ensuring cost-effective project execution

• Prepared, analyzed, and distributed detailed project status reports, keeping stakeholders informed and engaged throughout the project lifecycle

Executive Assistant to the VP of Purchasing and Logistics January 2018 – March 2019 Orlando, FL

• Managed complex scheduling, communications, and travel arrangements for the VP, ensuring seamless coordination and efficiency

• Oversaw daily office administration, including correspondence, document management, and file organization, to support smooth business operations

• Created, edited, and refined presentations, reports, and key documents, ensuring clarity, professionalism, and alignment with business objectives

• Provided executive support in meetings by preparing agendas, taking detailed notes, and tracking action items to drive follow- through and accountability

Westgate Communications Manager May 2012 – December 2017 Orlando, FL

• Oversaw and lead a team of 12 team members as part of the WIN Resource Team which included providing guidance, mentorship, and performance evaluations to drive productivity and team success

• Developed and executed internal communication strategies, managing corporate knowledge tools, the Sales and Marketing site, and company-wide messaging, including 411 notifications and resort updates

• Managed facility renovations and team relocations, including coordinating office openings, overseeing installations (carpet, paint, furniture, computers, phones), and facilitating seamless departmental moves across multiple locations

• Handled billing for mailroom, FedEx logins, and billing reports

• Led the hiring and training process for a high-performing team, including recruiting, onboarding, and developing employees to enhance productivity and team success

Previous Roles

Orlando, FL

• AAPco Representative (2012-2013)

• WIN Team and Mailroom (2005 - 2007)

• Westgate Concierge (2006)

• Owner Relations Customer Service Agent (2003)

• VOA Agent (2002)

Skills

• Excellent communication, organizational and

interpersonal skills

• Business Management, leadership, and customer

service skills

• Cultivating executive-level relations. Proficient in MS Office, Lotus/DOS, Photoshop, and web-

based applications

• Ability to manage time, budgets, and financial

management

• Ability to execute under tight deadlines

• Strong analytical and problem-solving skills

• Ability to work in a fast-paced environment

Education

Associate of Arts in Business Administration 2012 Valencia College Orlando, FL

Charitable Initiatives

Westgate CareForce Volunteer Leader 2002-Present

• Russell Home for Atypical Children

• Orlando Thanksgiving Basket Brigade

• School Drive

• Christmas Drive

• Homeless bags for distribution

References

• Brian Waltrip

o Chief Executive Officer

• Kevin Tay

o Executive Director Design and Architect

• Kennedy Bungay

o Sr. Manager of Team Member Engagement

• Denise Roman

o Team Member Services (HR) Director

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