Dental Assistant Patient Care
Resume:
Leandra Hill
**** ******** **** ** ****** GA ****0
*************@*****.***
Professional Summary
Dedicated and determined Orthodontic Dental Assistant committed to providing exquisite dental care and unsurpassed patient experience. An organized, detail-oriented and conscientious self- starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Accomplished and energetic Dental Assistant with a keen interest in patient care. Exemplifying excellent communication and time management skills. Eager to experience and learn more in the dentistry field. Very passionate and reliable as well as prompt and efficient. Working knowledge of procedures and equipment involved in dental assistance.
Skills
● Knowledgeable and compliant with all sterilization and disinfection procedures of treatment rooms and dental instruments.
● Able to set up treatment rooms for procedures.
● Provide assistance to dentist during restoration procedures by transferring instruments, mixing and transferring dental materials, and moisture control.
● Ability to take impressions of patients' teeth for study casts.
● Capable of various laboratory procedures: pouring and trimming models and making custom trays.
● Able to convey oral hygiene and post-operative instructions to patients.
● Start contracts and treatment plans, schedule appointments. Check patients in and out. Consult and explain insurance, discounts and treatment plans. Process payments transactions. Order office supplies.
● Trained in digital radiology on Eagle Soft and multiple brands, Boomerang, Dentrix, OrthoFi, OrthoTrac, ideal dental, CareCredit, Transaction Express, Cloud 9 Professional Experience:
08/2023 -07/2024 TC/Orthodontic DA/FOC
Family Orthodontics/D4C
● Assist Dentist with examinations, diagnostic procedures and treatments, having all materials and equipment ready for the Dentist. Starting braces, Adjusting braces, Banding and debanding.
● Start contracts and treatment plans, schedule appointments. Check patients in and out. Consult and explain insurance, discounts and treatment plans. Process payments transactions. Order office supplies.
● Complete chairside duties efficiently and paying close attention to details established procedures. Communicate with parents/patients at the end of each visit to address concerns and answer questions. Take accurate records as needed; Panoramic and Cephalometric x-rays, Impressions, Study Models and chart notes.
08/16 -09/20
Great Expressions Orthodontic Dental Assistant
● Assist Dentist with examinations, diagnostic procedures and treatments, having all materials and equipment ready for the Dentist. Starting braces, Adjusting braces, Banding and debanding.
● Complete chairside duties efficiently anid paying attention to details established procedures. Communicate with parents/patients at the end of each visit to address concerns and answer questions. Take accurate records as needed; Panoramic and Cephalometric x-rays, Impressions, Study Models and chart notes.
03/13 - 8/16
Kool Smiles Orthodontic Dental Assistant
● Assist Dentist with examinations, diagnostic procedures and treatments, having all materials and equipment ready for the Dentist. Banding and debanding.
● Demonstrate knowledge of dental instruments and proper tray setups. Etching and placing brackets, ligature ties, and elastic bands. Placing and removing appliances.
● Documents all activities/interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record, sends and obtains patient medical/dental records if needed.
● Adheres to infection control, safety protocols per OSHA guidelines, and confidentiality policies per HIPAA guidelines.
● Understand and demonstrate proper sterilization, bio hazard, and infection control procedures in compliance with protocol.
● Arrive no later than 15 minutes prior to patient schedule for morning huddle. Be a Master in all tiers of clinical assisting. Stock drawers, clean, and set up for the day. Assist with sterilization of instruments.
● Assist with office maintenance and cleaning process. Assist doctor and clinical coordinator as requested. Complete training and seek out continuing education opportunities. Impress, pour up and fabricate stints, as delegated by clinical coordinator. Insure positive patient encounter by being respectful, friendly, and professional.
● Complete chairside duties efficiently and paying attention to details established procedures. Communicate with parents/patients at the end of each visit to address concerns and answer questions. Take accurate records as needed; Panoramic and Cephalometric x-rays, Impressions, Study Models, and notes.
● Enter clear details of communications, instructions and patient’s expectations. Attend all staff meeting and clinical training events.
03/13 – 08/14
WellPoint Patient Education Coordinator
● Answered inbound and outbound calls
● Verified HIPPA, updated members information
● Informed members of services within benefits to proceed with enrollment
● Operated office machinery and software
● Accessed emails and follow-ups with training and updated protocols and policies
● Operated Cyracom services, contacted Dr. offices and transferred members to member services
09/08 – 03/13
Country Campus Assistant Director
● Administered, planned, directed and coordinated Human Resource Management, recruitment, personnel policies, revenue, compensation and regulatory compliances.
● Provided academic advisement and registration for students, work with faculty advisors in use of technology in delivery of advising services and advisement workshops.
● Processed payments, handled billing inquiries, set up strong options for new students. Answered and performed inbound / outbound calls.
03/08- 09/08
Coca Cola Enterprises QA Lab Technician
● Performed calibrations on lab equipment, taste test, seam checks to ensure product containment, measurement of ingredients to create control substance to make the products.
● Observed accuracy of product before releasing to markets. Recorded product results in database.
● Monitored assembly line, printed documents of product history and reports. Education:
2015-2016
Dental Staff School Marietta, GA
Major: Certified Orthodontic Assistant with Radiology 2014-2015
Empire Beauty School Kennesaw, GA
Major: Licensed Master Cosmetologist
2008-2012
Chattahoochee Technical College Marietta, GA
Major: Registered Nursing/Minor: Psychology
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