Customer Service Front Desk
Resume:
John Pelano
Customer Service Professional
West Saint Paul, MN
***********@***.***
Authorized to work in the US for any employer
Work Experience
Front Desk/Greeter
Radisson Hotel- Saint Paul, MN
November 2015 to Present
Responsibilities: greet guests as they enter the hotel with any questions or concerns, front lobby attendant, keep front lobby entrance clean of all debris, take phone calls.
Skills Used: excellent customer service skills, great attendance, reliability.
Lead Driver/Securities Route
Healtheast Medical Transportation
1988 to 2015
Responsibilities: lead driver, assistant manager, security route, responsible for making deposits to Wells Fargo Bank, picked up change orders for all Healtheast hospitals, gift shops, and cafeterias, laid off after 26 years because of the entire division being outsourced
Accomplishments: several safety awards, one of the best Healtheast awards, selected as a candidate for the Harry Antwood award, award for perfect attendance of 5 years. Skills Used: leadership, social and communication skills, great customer service skills, responsible, dependable.
Education
High school
Mark Keppel High School - Rosemead, CA
1965 to 1968
Skills
Leadership Skills (10+ years), Customer Service (10+ years), Customer Service Skills
(10+ years), Driver (10+ years), fast learner
Awards
One of our best Awards and perfect attendance award April 2005
Certifications/Licenses
Driver's License: Class: C, State: MN
Endorsements: X (Tank + Hazardous)
Additional Information
Was Commissioner of West Saint Paul youth athletic association from 1999 to 2014, coaching youth baseball since 1979, recently had youth baseball field dedicated in my name at Harmon Park, exceptional customer service and communication skills, dependable, leadership skills
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