Data Entry Clerk
Resume:
Jacqueline N. Duncan
******************@*****.***
Title/Role: Data Entry Clerk
Skills:
Technology
Number of years experience
Date technology last used
Basic/Proficient/Expert
Data entry experience
20 Years
Present
Expert
Experience with Microsoft Excel
9 Years
Present
Expert
High degree of familiarity with standard windows web browsers (Chrome, Firefox, Internet Explorer)
9 Years
Present
Expert
Experience with web-based tools such as Salesforce, QuickBase, Smartsheets, google apps, etc.
9 Years
Present
Expert
Experience with Student Information Systems, in particular Follett Aspen or Pearson/AAL eSIS
9 Years
Present
Expert
Education:
Certificate, American Academy of CPR & First Aid, Inc. BLS CPR (Adult/Children/Infant) 2027
Certificate, Medical Office Professional, Career Technical Institute, Washington, DC 2012
Skills:
• Medical Health Insurance Processing
• CMS-1500 Claims Processing
• HCPCS Coding
• CPT Coding
• Medical Vocabulary and Terminology
• ICD-9 Coding
Employment History: Summary
Children's National Medical Center, Business Operation, Credit Collections Rep I 2/2015- 10/2023
Silver Spring, MD
Changing Insurance and dropping a claim for billing.
Log and file refund, insurance, and correspondence batches daily.
Physician Line Voicemail
Retrieve and forward voicemail messages to the appropriate staff daily.
Reports/Adjustments
Work weekly Medlaw report; adjust off outstanding balances with the appropriate code.
Assist with other adjustment projects as needed.
Other Clerical Duties
Monitor and manage paper supply.
Assist staff as needed (pulling batches, printing courtesy claims, pulling medical records, supplies).
Cover front desk for Administrative Assistant during absence (Receive and address mail accordingly
R. A. Investments Administrative Assistant 6/2013- 4/2015 Clinton, MD
Up load picture in to FASTRACT for banks
Answered phones and take messages for my supervisor
Make Appointments for client to review houses that were for sale or rent
Experience with Microsoft Office Suite (Excel) and Data entry
Extensive familiarity with standard windows web browsers (Chrome, Firefox, Internet Explorer)
Evictions in the DMV areas
Pay roll and write out checks
Pay bills
Open mail and log it in
Filing and all other duty as assigned
Worked in the field
Scanning documents
Reggie Manor Security Company Constitution Hall, 12/2013 -2/2014
Washington, DC
Made sure that the patriots did not enter the stage area.
Check ladies purses for weapons, food and drinks
Cleared out Constitution Hall when the event was over
Secure stage door made sure patriots did not entered the hall.
Checked for VIP stage passes
Escorted performers to tour buses or SUV
Insurance Examiner (Externship) 3/2012 – 4/2012 Clinton, MD
Managed calls and scheduled appointments for insurance examiners to visit clients and create policies based on their circumstances
Experience with Microsoft Office Suite (Excel) and Data entry
Extensive familiarity with standard windows web browsers (Chrome, Firefox, Internet Explorer)
Experience with web-based tools such as Smartsheets, google apps, etc.
Updated client insurance information and utilized the EMSI EXAM 4 and EMSI ARIA systems
Billed different companies through the EMSI Net website
Data Entry Clerk/Education Program Support Assistant 8/2009 – 6/2012 DCPS Afterschool Program, Washington, DC
Supported OST Teacher Facilitator in enrolling participants
Maintained accurate attendance and sign ins for all youth participants
Experience with Microsoft Office Suite (Excel) and Data entry
Extensive familiarity with standard windows web browsers (Chrome, Firefox, Internet Explorer)
Experience with web-based tools such as QuickBase, Smartsheets, google apps, etc.
Experience with Student Information Systems, in particular Follett Aspen/Pearson/AAL eSIS
Assisted with enrichment and behavior management activities for youth
Monitored student progress and need as appropriate
Helped students prepare for presentations and participated in program monitoring
Data Entry Specialist 8/2006 – 7/2008 DC Department of Health Communicable Disease Division (Temporary Service), Washington, DC
Managed incoming medical cases to ensure data was complete for case review or additional investigation
Experience with Microsoft Office Suite (Excel) and Data entry
Extensive familiarity with standard windows web browsers (Chrome, Firefox, Internet Explorer)
Experience with web-based tools
Experience with Student Information Systems
Tracked and logged medical case files and forwarded cases to appropriate state health agencies
Prepared acute case files for review by executive-level staff
Entered data into the database and adhered to confidentiality regulations
Scanning documents
Office Clerk 4/2006 – 8/2006
State Education Office, (Temporary Service), Washington, DC
Assisted students and families with federal student aid reports
Maintained electronic filing system of incoming and outgoing documents
Experience with Microsoft Office Suite (Excel) and Data entry
Extensive familiarity with standard windows web browsers (Chrome, Firefox, Internet Explorer)
Experience with Student Information Systems
Disseminated informational packages on grants, scholarships and federal student aid
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