Devops & Cloud Engineer

BENAKADAS SHETTY

Email Id:*********.******@*****.***

Ph: +1-440-***-****

DevOps Engineer

Summary:

● Highlyenthusiastic,passionate&20+yearsofexperiencedITengineerkeenongaining newskills,seekingopportunitiesinanorganizationwhereIcanmakethemostofmyskills and ensure growth of the organization.

● Automation Expert:Proficient in developing CI/CD pipelines using tools like Jenkins, GitLab CI, and GitHub Actions to streamline software delivery processes.

● Cloud Infrastructure:Skilled in designing,deploying,and managing scalable cloud environments on AWS, Azure, and Google Cloud Platform (GCP).

● Containerization:ExperiencedinbuildingandorchestratingcontainersusingDockerand Kubernetes, ensuring high availability and scalability.

● InfrastructureasCode(IaC):Hands-onexperiencewithIaCtoolslikeTerraform,Ansible, and CloudFormation to automate infrastructure provisioning.

● Monitoring&Observability:ExpertiseinmonitoringtoolssuchasPrometheus,Grafana, Nagios, Splunk, Dynatrace and ELK stack for system performance and application health.

● Version Control Systems:Strong command of Git for source code management and collaboration in multi-developer environments.

● Scripting&Automation:AdvancedknowledgeofscriptinglanguageslikePython,Bash, and PowerShell for automating repetitive tasks and system configurations.

● Security Best Practices:Knowledge of DevSecOps practices,including automated security scanning, vulnerability management, and compliance enforcement.

● Collaboration &Communication:Proven ability to work cross-functionally with development, QA, and operations teams to foster a culture of collaboration and efficiency.

● Problem Solver:Demonstrated success in troubleshooting complex infrastructure, deployment, and performance issues under tight deadlines. Education / Certifications:

● Master’s in business administration (IT) – MBA (IT) – Pune (May 2009)

● PGIT from Manipal Academy of Higher Education, Manipal (January 2003)

● Bachelors in science (Phys, Math’s, Stat) – Mangalore University2002

● AZ 400 Designing and Implementing Microsoft DevOps – 2022

● AZ 104 Microsoft Azure Administrator – 2024

● Digital Certified DevOps Fundamental [ATOS]

● Digital Certified Kubernetes [ATOS]

Professional experience:

Client :ATOS IT Services Pvt Ltd.

Duration :August 2019 – Present

Role : Senior Consultant

Azure, AWS & OCI IaaS/PaaS Skills

● Deploy, Configure, Maintain Compute on Azure cloud with 500+ servers.

● Creating/Managing virtual machine on Azure, managing snapshot, disks, resizing of VM

● Perform and test system configurations, backups and restores to ensure system recovery from error or outage.

● Alert configuration in Azure.

● Document and implement changes to technical standards.

● Deploy security & critical OS Patches using automation accounts.

● Experienced in designing, creating, and managing Virtual Cloud Network and along with Subnets, Security List and Route tables in OCI tenancy.

● Expertise in Configuration of Compute Instance & Database Instance in OCI tenancy.

● Performed OCI Infrastructure Security assessment/analysis as part of Cloud Adoption Framework. Reviewed & drafted new security policies and participated in Infrastructure, Database & Security Audits

● Budget and Usage management of Cloud credits to meet the organizational KPI.

● Highly skilled in managing different internal and external stakeholders.

● Azure VM golden image (for AVD) creation & maintenance (Azure Compute Gallery)

● Configuring and managing virtual desktop images, host pools, and remote desktop sessions

Azure Kubernetes Services and Azure Devops Skillset

● Creating and maintaining Public and Private AKS clusters using Devops Pipeline

(YAML scripts)

● Creating and Managing Azure pipeline to create new AKS clusters and to deploy java & .NET micro services in Azure Kubernetes Service.

● Upgrading AKS Node image weekly using Bash scripts via Azure pipelines.

● Scheduling and Managing release pipelines to start and Stop AKS cluster & Private agent VMs for cost saving proposes.

● Managing & Maintaining Docker Private Registry with version control Tags in place for build images

● Scheduling and Managing Pipeline to run docker prune script to delete one day old workspace created for build and release to avoid disk space issues in hosted agent VM.

● Creating Azure Key Vault to store Secrets and Certificates, which will be used by AKS components.

● Creating Azure File Share to store ingress pod logs (nginx & traefik) which gets analysed by the application team to monitor service performance.

● Creating devops pipelines (PowerShell script) to find pending ingress pods before the production hours to delete & recreate new ones.

● Creating devops pipelines (Bash script) to delete all the pods when requested by Application/development Teams in Test/Dev environments.

● Adding routes for new applications/services in the ingress controller

● Creating new Devops Branches, Build & Release Pipelines for application team to deploy new applications/services in AKS.

● Updating manifest files with HPA (min/max pod counts), replicas and CPU/memory limits according to application/development Team's requirement.

● Providing support for Application/Development Teams to build and release their applications/services from lower environment to Acceptance and Production environment.

● Worked closely with Development & testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.

● Monitoring the security of AKS cluster with Azure Security Center and working with concerned Teams to remediate the same.

Skills: -

Azure Administration, Azure Devops

Linux Admin, Windows Admin, Networking

Docker, Kubernetes, Bash Scripting, YAML,

ARM Templates, Terraform

NetBackup, Arcserve, EMC networker. BackupExec

Feb 2015 to July 2019:Xerox Business Services India Pvt. Ltd Worked As: Senior Analyst – Backup & Cloud Admin

Environment:OSS (Shared Infrastructure) Platform:NetBackup 7.7.x with Solaris 10(64 bit) and Managing Backup Environment and working on NetBackup/Veeam/Backup Exec platforms Role:

Working as a Backup & Cloud admin in a shared infrastructure where we support multiple customers and on different platforms.

● Hands on Experience in remote media server management and configuration / installations (Windows/Linux/Solaris)

● Make sure the success rate is maintained across the infrastructure on the agreed SLA with client

● As an SME, I am responsible for monitoring and actively engaging in all client/internal escalations/email, tickets/SR

● Attend weekly client calls, prepare MOMs and share with the stakeholders

● Prepare demand Vs capacity report on monthly basis and review with the service manager

● Actively join all MI/P1 calls related to backup infrastructure.

● Participate in continuous service improvement for the Cloud & backup infrastructure.

● Prepared tape capacity report from time to time and raised risk for low tape count (as and when required)

● Troubleshooting Daily/Weekly/Monthly backup failures, long running Jobs, Media related issues and Catalog backup failures

● Handling and troubleshooting various issues related to Tape Libraries (vendor management)

● Monitoring of NetBackup performance and fine-tuning the infrastructure related to server perf., SLP and/or storage units

● Managing offsite-onsite tape management and capacity planning for remote sites.

● Managed to implement standard media management processes across remote sites.

● Upgrading on Master/Media and client servers to newer versions.

● Troubleshooting backup related issues with SQL, RMAN, Sybase and notes.

● Experience in handling critical incidents and Real Time Disaster Recovery.

● Attending weekly backup status meeting, Daily Operations call, Daily service review and Service level status call

● Active Engagement with Change management process, CR creation, Representation, and implementation

● Actively manage and monitor the Enterprise vault archiving servers (file server archiving) and make sure the file system archiving task and retrieval are working fine.

● Raise Risk letters for the Backup infra, provide possible fix and/or recommendation

(Problem management)

MAY 2007 – JAN 2015 OCWEN & Altisource Business Solutions Pvt. Ltd., Worked As:Technical Services Engineer

Environment:6 Veritas NetBackup 7.1 Master servers,10 NetBackup 7.1 Media servers, 500 Netbackup clients, 6 Sun SL500 tape library, 4 Sun Tape Autoloader, 2 Dell Tape Autoloader, 2 AS400 system, 1 Mainframe system.

Role:

● Administrating around 100 TB of Data backup using VeritasNetBackup 7.1

● Installing and configuring VERITAS NetBackup server and clients

● Perform backup and restoration as per user’s request through Remedy call logging systems.

● Troubleshooting failed NetBackup jobs and slow backup jobs.

● Troubleshooting Tape library and tape drive issue and log a case with Vendor for hardware related issue.

● Perform NetBackup catalog backup.

● Implementation & handling the 7 member Team of Monitoring Operations.

● Implemented different monitoring tools(WUG, Nagios& DITA)for network & server monitoring.

● Preparing daily and monthly backup status report.

● Handling onsite and off-site media movement

● Maintained Data Center equipment, cabinet dressing and its environment.

● Monitoring AS400 and Mainframe backup jobs

● Monitoring more than 1000 server & network devices ofAltisource & Ocwen.

● Preparing Issues Report of Server, Applications & Network Devices monthly.

● Analysis of all the Issues report & backup jobs monthly & presenting to Higher Management.

January 2005 – May 2007 Wipro Infotech (Techpool Solutions.), Working as:Network Support Engineer

Environment:26 Major IT Clients of Wipro Infotech

Role:

● Worked as Backup support Engineer for 26 different clients of Wipro InfoTech.

● Handling Management Software Implementation Projects of Eicher Motors Ltd.

● MonitoringNetBackup & Brightstor ARC serve backupjobs and restarting & restoring failed jobs

● Batch processes & EOD runs in 4 of the Bank (SCB) Mission Critical Applications.

● Handling onsite and off-site media movement.

● Monitoring all the Servers/Network/Voice devices in the Organizations.

● To escalate any discrepancy / issues, as per the escalation chart to management & application team.

● Data Centre environmental monitoring.

September 2003 – December 2004 MACMILLAN INDIA LTD., Working as:Graphic Designer

Environment:U.S. Print Media (Yellow Pages)

Role:

Designing the Adds in Yellow Pages as per client’s requirement.

Cross verifying with the copy sheets & Maintaining Add Quality

Managing the Team of 20 members to reach the target. Hardware Expertise:

Tape Libraries:IBM TS3584 and TS3310, Dell PowervaultTL series, ML series, HP 1/8 G2 tape autoloader, HP StorageWorks MSL series, Quantum super Loader series, Quantum scalar series

EMC Hardware: EMC CX4-120C, AX4-5, CX4-480, CX-500

NetApp Hardware:FAS3170, FAS3270, FAS3140, FAS2240,FAS3210, FAS3270

Disk Libraries/DAS: Quantum DXi series, Dell PowervaultMD series

Symantec appliance5230, 5200 and 5330

Data Domain:EMC DD670, DD880, DD2500, DD690 Achievements:

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