Store Manager Customer Service

Deborah K . Croley

S t o r e M a n a g e r / C o - O w n e r

*** ********** ****.

Georgetown GA.

39854

334-***-**** *******.******@*****.***

OBJECTIVE

I am currently a store manager of an established furniture store for the past 8 years and have been in management for more than 37 years. I oversee 8 employees over 4 departments that include but not limited to, delivery, collections, credit, sales and customer service. I am most of all dependable and committed, highly organized, time and task management taking priority. I would like to secure a responsible career opportunity to fully and utilize my training and skills, while making a significant contribution to the success of Auto Approve.

E D U C A T I O N — EXPERIENCE

ALSOM (Alabama School of

Ministry)

February 2022 - Present

Degree: Ordained Minister

January 2015 - Present

Store Manager/Co-Owner • Farmers Home Furniture ESOP Job duties include but are not limited to:

• Daily Reports – sales performance reports,

delinquency, bad dept reports, store status reports

• Set daily sales goals and budgets

• Quarterly P&L budgeting

• Product Quality Assurance (PQA)

• File customer insurance claims

• File legal garnishments

• Monthly scheduling, deliveries, purchasing

• Monthly inventory and audits

September 2012 – January 2015

MRO Buyer-Maintenance Repair Operations • INZI Controls Job duties include but are not limited to:

• Scheduling Preventative Maintenance Orders

• Meet with vendors to order within procedural guidelines

• Worked along side the CEO to order polypropylene materials for production

• Ensure that orders were placed correctly with all departments

• Safety Inspections and report any safety issues

September 2007 – February 2012

Sr. Assistant Manager • Branch Manager • Security Finance Job duties include but are not limited to:

• Scheduling

• Budgeting

• Personal Loans

• Collections

• Legal filing, taxes,

• Promoted to Branch Manager withing 6 months

K E Y S K I L L S — COMMUNICATION

Project Management

Strong Communication

Training

Organization

Budgeting

Tax prep

Financial Management

Negotiations

Purchasing

Accounts Receivables

Sales

Typing

10 key touch

Microsoft Products

Adobe

DocuSign

Outlook

Team Meets

Go to meeting

As previously stated, I am highly dedicated to hard work along side an amazing team who is just as dedicated. I would love to bring my skills, experience and field of expertise to work for a company who takes pride in their employees by setting high standards. I am eager to learn more about Auto Approve and how my skills will work for you and improve production of Loan Processing and lowering customers monthly payments.

L EADERSHIP

With the experience I have gained over the years, I like to use my leadership skills to encourage others as well as being influenced by others in leadership roles. I work well in a fast paced high stress work environment as well as being capable of problem solving. A b o u t Me

I have been married for 18 years. Between us we have 6 children that have blessed us with 16 beautiful grandchildren. We enjoy family gatherings every chance we get. I am very dedicated to God and my church; I serve on The Board of Deacons as the first Deaconess. I teach adult Sunday school, sing on the praise team, and substitute for pastor. I enjoy painting, studying and would love to be able to have the time to enjoy outdoor activities more like gardening and refurbishing furniture.

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