CURRICULUM VITAE
Miss Zandile Prudence Ndwandwe
Birch Acres
Kempton Park
1619
Cell: 073-***-****/061-***-****
Email: *****************@*****.***
PERSONAL DETAILS
ID Number : 901**********
Gender : Female
Nationality : South African
Home Language : IsiZulu
Other Languages : English
PROFILE
I am a 34 -year-old ambitious female who is prepared to achieve the desired goals of the job description. I am a self- motivated individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills and teamwork skills. I can work different kinds of shifts and under pressure. I can speak IsiZulu and English fluently.
ACADEMIC QUALIFICATIONS
HIGH SCHOOL EDUCATION
Last School Attended : Metro Computech-college
Qualification Obtained : computer certificate
Year Obtained : 2012
Subject Passed : Computer fundamental, MS- Windows, MS Word, MS Excel, MS PowerPoint, MS Access, and Internet
School Attended : Prince Mnyayiza high School
Qualification Obtained : Grade 12
Year Obtained : 2010
Subject Passed : IsiZulu, English, Life orientation, Tourism, Mathematical literacy, Geography and History
SKILLS AND COMPETENCIES
Computer literate, all MS Office suit programs.
Knowledge of the legislative prescripts governing the Public Service.
Knowledge of customer service excellence.
Conflict management skills.
Good telephone etiquette.
Understanding of stock management procedures.
Coping with pressures and setbacks.
Good verbal, writing and communication skills.
Delivering results and meeting customer expectations.
WORK EXPERIENCE
Name of the Company: Time freight
Position : Switchboard operator/Receptionist
Date : 01 April 2019- 23 June 2020 (contract ended)
Duties ;
Handling incoming and outgoing phone calls, assisting clients
Booking collections
Arrange driver for delivery
Confirming parcel to the client
Printing delivery sheet
Maintain delivery records
Operating switchboard
Screening and forwarding calls
Order stationery
Distributing emails
Name of the Company: Clicks Pharmacy
Position : Cashier/ shop assistant
Date : 01 March 2023- till to date
Duties;
Provide superior customer service
Register sales on a cash register by scanning items, itemizing and totaling customers’ purchases
Resolves customer issues and answer questions
Bags purchases
Process return transactions
Make customers aware of promotions in order to positively affect sales
REFERENCES
Name: Matsidiso Monyemoratho
Relationship: Manager
Contact Number: 061-***-****
Name: Maxine James
Relationship: Supervisor (Time freight)
Contact Number: 081-***-****
Name: Irene Mmakane Lekala
Relationship: Colleague (admin clerk)
Contact Number: 067-***-****