Inside Sales Technical Support

Salvatore Gaeta Jr.

.

** ******* ****., **** ***** 908-***-****

Toms River, New Jersey 08757 Email: ***********@***.*** EDUCATION

Summit High School, Summit, NJ 1980 Graduate

SUMMARY OF QUALIFICATIONS

Highly organized and detail focused individual with more than 25+ years of solid experience supporting customers and outside sales representatives.

Proven ability to identify and implement improvements to streamline processes and increase efficiency and productivity in the warehouse.

Maintenance knowledge of lathe machines, pneumatic tools and facilities.

Computer skills: proficient with Business Works and UPS World Ship, with the ability to learn proprietary systems/applications quickly and easily. PROFESSIONAL EXPERIENCES

MDI Manufacturing, Lakewood NJ, 2021-March 2023

Provided purchase orders, invoices to completion

Researched materials for best quote

Assisted all departments throughout the company when needed Inside Sales/Purchasing Agent/Maintenance, Precision Escalator, Kenilworth NJ, 2012 – 2021

Provided - purchase orders, invoices to completion

Ordered all supplies and parts for the entire company

Searched for the best possible savings on supplies/parts

Tracked and maintained credit card purchases

Processed/tracked purchase orders for all orders, inventory, and repair items

Maintained machines and safety equipment

Inside Sales, Atlantic Cordage, Avenel NJ, 2011 - 2012

Processed daily entry of received inquiries thru fax, emails, telephones

Provided pricing, stock availability, and delivery

Entered customer orders, provide technical support, and coordinate shipping/delivery

Processed purchase orders for all orders, inventory, and repair items

Assisted in other areas of the company where needed, warehouse and other company locations Customer Service/Inside Sales, Northland Equipment/Ingersoll Rand, East Hanover/Edison, NJ 1986-2009:

Managed salesmen accounts and house accounts via phone as necessary

Provided pricing, stock availability, and delivery

Entered customer orders, provide technical support, and coordinate shipping/delivery

Researched and resolve billing and collection disputes and coordinated returns

Processed purchase orders for all orders, inventory, and repair items

Maintained all necessary customer/purchase orders and inventory packing slips Warehouse:

Maintained daily shipments from vendors via UPS and LTL

Received vendor packing slips into Prophet 21 system

Printed out all customer orders daily using Prophet 21 system

Picked and packed all customer orders

Coordinated and handled all customer orders and incoming products

Handled all inventory/warehouse products

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