Project Manager

AFAJAGBE INNOCENT HAPPY

** *** ***** ******, *** Palace Way., Lagos, Nigeria 102262 +234**********

************@*******.***

PROFESSIONAL SUMMARY

Transformational Project Management Professional with 6+ years of experience in Sales, healthcare and pharmaceutical sectors. Delivered projects on time, within budget, and to quality standards. Achieved 15% risk reduction, 25% cost savings, and 97% satisfaction rating.

WORK HISTORY

PROJECT MANAGER, 11/2021 - Current

The Archangel's Catholic Hospital - Lagos, Nigeria

Implemented a digital filing system for medical and employee records, reducing search times by 40%.

Ensured timely ordering and stocking of medical and office supplies, achieving a 100% promptness rate.

Managed a team of 10 in administrative duties, achieving a 95% on-time project completion rate and cutting administrative errors by 40%.

Successfully onboarded and trained 50+ new employees, resulting in a 90% retention rate over two years.

Revitalized operational guidelines, catalyzing a 50% boost in KPIs, streamlining workflow and enhancing productivity.

Oversaw administrative staff performance, resulting in a 20% increase in efficiency and a reduction in errors by 15%.

Diminished delivery time by 25% by instituting Agile methodology and enhanced project quality and delivery.

Monitor expenses and suggest cost-effective alternatives.

Collaborated with healthcare teams to prioritize patient care and ensure effective management of emergency cases

Spearheaded the registration of Archangels' Hospital with the Lagos State Health Facility Monitoring and Accreditation Agency.

Foster strong relationships with hospital staff, physicians, and external partners Coordinate and facilitate communication among team members, stakeholders

Tracked project milestones and deliverables and delivered projects within the deadlines, scope plan, and budget.

PROJECT MANAGER, 01/2021 - 10/2021

P450 Pharmacy Limited. - Lagos, Nigeria

Diminished delivery time by 25% by instituting Agile methodology and enhanced project quality and delivery.

Executed risk analysis by uncovering and assessing risk; implemented a risk plan that mitigated risks by 15%.

Streamlined inventory process for 50,000+ products, reducing stock discrepancies by 40% and enhancing efficiency.

Verifying prescription details with the healthcare specialists who prescribed them, when required. Appointing and training new pharmacy employees and scheduling shifts.

Hired and trained 15 new pharmacy employees, achieving a 95% retention rate over 12 months.

Maintained a 95% stock accuracy rate through vigilant monitoring of pharmacy shelves and product displays.

Streamlined inventory control, leading to a 10% decrease in overstock and a 5% increase in available essential supplies.

Resolved 200+ customer requests and complaints weekly, upholding a 98% satisfaction rate

MEDICAL REPRESENTATIVE, 02/2018 - 12/2020

STANDARD GENERICS LIMITED - Lagos, Nigeria

Coordinated weekly sales meetings with 50+ doctors, pharmacists, and nurses, expanding customer base by 30%.

Boosted Sitagliptin market share by 15% in Q2 2022 through persuasive presentations to key healthcare professionals.

Enhanced customer retention by 20% through proactive after-sales support, servicing over 130 accounts.

Facilitated monthly workshops for 200+ medical professionals, enhancing products knowledge and skills by 40%.

Mapped competitors' market strategies across 10 key products, leading to a refined pricing model that enhanced sales by 12%.

Generated comprehensive sales and territory analysis reports monthly, enhancing management's decision- making process.

INTERNSHIP TRAINEE (1 YEAR), 06/2015 - 11/2016

NAFDAC - Lagos, Nigeria

Facilitated compliance of pharmaceutical products with global regulations, increasing market reach by 20% in the first year.

Directed targeted Pharmacovigilance for seasonal product, decreasing adverse effects by 30%.

Conducted 20+ safety tests on food and drug products, ensuring compliance with ISO and WHO standards, improving product safety by 25%.

Streamlined regulatory compliance processes, resulting in a 20% faster product approval rate for 30+ clients.

Led GMP compliance for food and drug manufacturers in Lagos, Edo, & Delta, enhancing product safety by 50%.

Project Initiation Quality Management Project Methodology Budget Management Scope Management Risk Management

Procurement Management

SKILLS

Stakeholders Management Agile Methodology

Project Monitoring and Controlling Work Breakdown Structure (WBS) Project Integration

Contract Management Critical Path Method

Sales

EDUCATION

Bachelor of Science: Physiology and pharmacology Technology, 09/2007 - 05/2013

Delta State University - Abraka, Nigeria

AWARDS, ACCOMPLISHMENTS, AND HONOURS

Achieved a 15% project completion rate and a 10% decrease in costs by devising a new project methodology.

Awarded the Best Archangels Hospital Staff of the Year 2021-2022

Exceeded stakeholder's expectations by delivering projects worth $30K ahead of schedule while ensuring quality.

Streamlined project workflow by 45%, amounting to an increase in team performance and project completion.

Resolved project challenges and conflicts while maintaining 10+ team morale and providing guidance/direction.

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