Service Representative Customer
Resume:
High School Diploma:
Covenant Academy
Montgomery, AL
Associate Of Science:
Psychology
Troy University
Troy, AL
**********@*****.***
Montgomery, AL 36104
Skills
• Instruction development
• Processes implementation
• Final product testing
• Procedural manual drafting
• Culinary Arts
• Personalized Home Care
• PBR materials
• Statistical process control
Education And Training
Dynamic Industrial Engineer with extensive experience in applying industrial engineering principles to enhance operational efficiency. Skilled at streamlining processes, improving productivity, and integrating technology solutions that yield substantial cost savings. Demonstrated success in redesigning workflows and layouts while implementing lean techniques for superior performance outcomes. Aiming to leverage expertise in collaborative environments to further drive innovation and operational success. Hyundai Mobis - Manufacturing Technician
Montgomery, AL
12/2021 - Current
Walmart - Customer Service Representative
Montgomery, AL
02/2018 - 12/2021
Oxford Health - Care Specialist
Montgomery, AL
08/2012 - 02/2018
Kimyarda Cook
Summary
Experience
Performed preventative maintenance on manufacturing equipment and machinery.
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Operated a variety of manufacturing machinery and equipment with precision.
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Managed inventory of raw materials and supplies, ensuring availability for production.
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Enhanced client experience through personalized solutions and recommendations.
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Collaborated with sales team members to stay current on inventory levels and resolve item issues.
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Asked probing questions to determine service needs and accurately input information into electronic systems.
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Screened patients for eligibility for state, local and federal assistance programs.
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Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
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Documented patient counters in hospital system and initiated follow-up actions.
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Monitored clients' progress toward achieving their goals and objectives over time.
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