Lee Lisbon Mugoni.
Home Care Caregiver
Personal Information
D.O.B:: 29 December 1989
Gender: Male
Nationality: Zimbabwean
Availability: Immediately
Valid C1D, Sea man’s book, New zealand NZETA,STCWs and NMA medicals. Email: *********@*****.***
Skype: *********@*****.***
Phone number: +263-***-***-***
Professional summary
Empathetic caregiver with 3 years experience providing patient care in nursing and private homes. Have routinely received positive client feedback in excess of 96%. Receive regular praise for cooking healthy, nutritious, easy-to-eat meals, especially for seniors. Recognized for aptitude to check patient’s vitals. Holds specialization in elderly care, Dementia understanding, palliative care delivery, ensuring dignity, respect and high quality of life for all clients. Posses Great time management abilities as well as driving. Qualifications
High school diploma
Food handling certificate
Fire prevention and fire fighting
Elementary First Aid
CPR
Dementia Care
Skills:
Empathy
Compassionate
Communication skills
Good organizing skills
Respectful
Trustworthy
Excellent task management.
Attention to details
Excellent sense of humor.
Physically fit and good stamina
Creative team player
Multi-Tasking
A Good Memory.
High-Energy – A Glowing Personality.
Quick Decision Making.
Problem solving.
Critical thinking.
Flexible, stress resistant.
Good hygiene
Work Experience
Zororai elderly people’s home
2019-2022
Caregiver
Duties:
• Managed the care of 5 different patients on a rotational basis.
• Oversaw resident timetables, including family visits and doctor appointments.
• Assisted senior caregivers with cooking, cleaning, and bathing.
• Monitored patients’ vitals including blood pressure, oxygen levels and metric trends.
• Cleaned medical equipment and prepared syringes for liquid food intake.
• Mentored 8 new interns during COVID-19 pandemic with training and guidance while increasing employee retention rate from 89% to 92%
• Initiated group activities like movie nights, story-telling that resulted in 45% increase in resident and staff engagement.
• Maintained a safe and healthy environment for clients/patients at all times
• Demonstrated exceptional communication skills when dealing with clients/patients and their families.
• Developed and maintained strong relationships with clients/patients and their families.
• Trained and mentored new Caregivers to ensure high-quality care.
• Consistently exceeded performance expectations and achieved high levels of client/patient satisfaction.
• Responsible for non-medical home care to senior and disabled residents.
• Prioritized empathy and personal care and transportation. Awarded an average of 98% positive ratings for time management, multitasking, and efficiency.
• Praised for healthy, nutritious, easy-to eat meals for seniors after consulting company in-house dietician for personalized nutrition plans. Viking cruises from 2022- to Date
Assistant Waiter
Duties:
• Welcoming and acknowledging all guests.
• Taking beverage orders and serving them to guests on a timely manner.
• Responding to guest requests in a timely, friendly manner.
• Presenting Menus and wine with good terminology & pronunciations.
• Good knowledge of wine selection and wine paring.
• Taking guest beverage or food orders and input them to the point-of-sale system.
• Knowledge of restaurant promotions and any specials
• Picking-up food orders from the galley and communicating to the chef regarding any special preferences or allergy.
• Ensuring the serving station is always well- maintained.
• Accurately totaling, processing and collecting payments from guests.
• Clearing tables and preparing for service by polishing cutlery.
• Returning all equipment to proper locations.
• Following safe Company Alcohol Serving Policies.
• Ensuring assigned areas are set up in accordance with the direction from my Supervisors
• Maintaining immaculate cleanliness standards in my assigned areas.
• Cleaning and polishing equipment, glassware, and plates.
• Partaking in embarkation duties e.g luggage assistance, escorting Guests.
• Providing the highest level of comfort and sales-oriented service to our Guests. Reference:
Viking Cruises
Peter John Gappe Grunwald
Restaurant Supervisor
Contact details +63-927-***-****
Zororai elderly people’s home
Junior Ncube
Senior caregiver
Contact details
*****************@*****.***