General Laborer Customer Service
Resume:
Demetrius Ferguson
Workready hard and steady
Peoria, IL 61604
*************@*****.***
Professional Summary
To take my skills and see how I be of use and be edit myself as I can benefit your company Willing to relocate to: Remote
Authorized to work in the US for any employer
Work Experience
General Laborer
Sedona Staffing-Peoria, IL
January 2019 to June 2019
• Did Surveying for Transportation Company
• Worked for Concession station for Ball park
• Packaging and allocating parts
UPS Package Handler
UPS-East Peoria, IL
November 2015 to December 2015
Deliver packages door to door and provide customer service on packages General Laborer
TrueBlue Labor Ready-Peoria, IL
January 2014 to August 2015
Did General work like painting, yard work, set-up, break break for events, Delivery, etc... Dishwasher/Prep Cook
Carlos O'Kelly's-Peoria, IL
October 2012 to June 2013
Clean Dishes, pots and pans to meet sanitation requirements Take out trash and renew bags for customers
Landscape Laborer
DEPARTMENT OF NATURAL RESOURCES-Brimfield, IL
June 2009 to December 2009
Trim and Prune trees
use axes and shovels to smooth out trenches and build bridges Pick up trash
Janitor
Mt. Zion Baptist Church-Peoria, IL
February 2007 to June 2009
Clean Office and restroom areas
Take out trash and renew bags
Setup for events and pantries
Education
GED in General Studies
Adult Education - Peoria, IL
January 2011 to May 2011
Skills
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
Business math — Proficient
February 2022
Using basic math to solve problems in a business context Full results: Proficient
Written communication — Proficient
February 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Work motivation — Proficient
January 2024
Level of motivation and discipline applied toward work Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
February 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Technical support — Proficient
February 2022
Performing software, hardware, and network operations Full results: Proficient
Office manager — Proficient
February 2022
Scheduling and budgeting
Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Principles of accounting — Proficient
February 2022
Preparing financial records according to federal policies Full results: Proficient
Forklift safety — Proficient
January 2024
Best practices and safety hazards in forklift operation Full results: Proficient
HR: Compensation & benefits — Proficient
March 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Cleaner fit — Proficient
January 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Software developer fit — Proficient
July 2022
Measures the traits that are important for successful software developers Full results: Proficient
Customer focus & orientation — Proficient January
2024
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
February 2024
Influencing and negotiating with customers
Full results: Proficient
Bookkeeping — Proficient
January 2024
Calculating and determining the accuracy of financial data Full results: Proficient
Marketing — Proficient
February 2024
Understanding a target audience and how to best communicate with them Full results: Proficient
Analyzing data — Proficient
September 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Front desk agent (hotel) — Proficient
January 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Social media — Proficient
January 2024
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
February 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Customer service — Proficient
February 2024
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
February 2024
Responding to customer situations in a retail setting Full results: Proficient
Project timeline management — Proficient
November 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
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