Scrum Master Project Manager

Location:

Mason, OH

Salary:

140000

Posted:

February 20, 2025

Contact this candidate

Resume:

NALIN (NALINI PRASAD PATNAIK)

[Agile RTE certified, SAFe® AGILIST, Scrum certified and PMP]

Ph.#: 513-***-****, Email: *****.*******.******@*****.***, WORK VISA: GC PROFESSIONAL SUMMARY

19+ years of experienced in IT industry with leading and managing IT project teams to design and develop software application in a complex and integrated environment, using Waterfall/Agile development methodologies along with playing several roles as RTE/Scrum master& program /project manager Lead in various domains/projects/products with latest technologies and thought leadership, problem solving skills and Stakeholder/customer management.

As an Agile Sr project manager /Sr. Scrum master in Nucor Inc : o Acted as servant leader and coach for 3 scrum teams (Engineering services) + 2 external scrum teams (Security and DATA analytics ) and Applying Deep agile, SAFe framework with problem solving techniques using various tools. Collaborating multiple teams, Mentoring to PMs/POs on Epic/Story Definition, Meeting/Alignment with business goals, facilitating PI planning and ART events (PO/SM sync, Scrum of scrum, System Demo and Inspect/adapt) and supports teams in delivering value, communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement for “NEXT GEN” program Initiatives, Responsible for aligning all the teams on the ART to meet PI Objectives/Vision. Applying Strategic thought leadership, Responsible for Customer Communications, Keeping Scope/Schedule/Budget intact, managing Resource and Dependencies, Metrics Reporting by following Agile delivery, PMO, Budgeting financial activities by taking care of up to $4.5M revenue/Billings/forecast/timesheet discrepancies and also managing infrastructure projects in parallel, Experience with contract negotiation and conflict resolution, Strategic Thought leadership and problem-solving skills, Performance metrics : 1) Streamlined the dependencies to fit in SaFe model 2) To ensure the PI objectives are met 3) Continuous improvement on team’s velocity (up to 80-85%) 4) Limiting work-in-progress 4) Fitting the unplanned activities inside sprint by prioritizing and negotiation techniques 5) To meet Business Stakeholders and customer satisfaction.

As Agile Agile Program manager/RTE in two Accounts Amtrak Inc & Marriot Inc: o Acted as servant leader and coach for two scrum teams of 20 Size, Mentor to POs on Epic/Story Definition, DoR/DoDs, facilitates Scrum events ( Backlog refinement, Sprint Planning, Sprint reviews, Retrospectives) and Agile processes, and supports teams in delivering value, communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement for “MGP” program Initiatives, Responsible for aligning all the teams on the ART to a meet PI Objectives/Vision. Worked on basic information security awareness protocols, SSDLC, OWASP

o As Program manager : Drives end to end technical execution for technical project delivery collaborating with business and technical project stakeholders,responsible for Project Schedule, Planning, Tracking, Team Management, Risk Management, Customer Communications, Resource Management and Metrics Reporting by following Agile/water fall delivery, PMO/financial activities and SOW/RFP prep’n /proposals. Alo, PMO/financial activities by taking care of up to $4.5M revenue/Billings/forecast/timesheet discrepancies.Applying Strategic thought leadership, Responsible for Customer Communications, Keeping cope/Schedule/Budget intact, managing Resource and Dependencies, Metrics Reporting by following Agile delivery, PMO, Budgeting financial activities by taking care of up to $4.5M Revenue/Billings/forecast

/timesheet discrepancies and also managing infrastructure projects in parallel, Experience with contract negotiation and conflict resolution, Strategic Thought leadership and problem-solving skills

As an Scrum Master & Agile Project manager in CVS/AETNA : As An Sr scrum master handling two scrum teams, Guiding and serving the team, communicates with stakeholders, escalate impediments, help manage risk, and drive relentless improvement. Responsible for ensuring the Team and Product Owner adhere to Scrum values, practices, and rules, Elevate the team to be self-organized and Help the team to be Agile matured, helping define clear and concise Product Backlog items (used technology Gen AI and NLP) and O2C.

As an Scrum master & Execution Lead in Anthem (Feb-2016 to Oct-2019) : Ensuring that all Scrum events (such as Sprint Planning, Daily Standups, and Retrospectives) take place effectively and stay within the designated time box. Responsible for Project Schedule/ Planning, Risk Management/Customer Communications/Staffing and Metrics Reporting with Agile/ Hybrid delivery models, PMO/financial activities, change request proposals. Projects Exposures:

Software development (Web/Mobile/API), DATA Migration, Infrastructure, Quality Engineering and Agile transformation, SSO + MFA enablement, Cloud, NLP/chatbot & Identity access mangement, Data Analytics along with Quality/PMO/Budget management Domain Exposures:

Hotel/Transport/Travel, Health Insurance, Finance/Cards/Banking, Property/Asset Insurance, Retail & Telecom etc.

CERTIFICATIONS:

• RTE certified

• SAFe® AGILIST

• Scrum Master

• PMP

EDUCATION

• Master’s degree in computer science, Rohtak University, Haryana, 2003

• Advance Diploma in Computer Application, DOEACC-AICTE, NEW DELHI. 2001

• Bachelor’s in Math/Science, Rayagada College, Berhampur University, 1996 BEHAVIOUR/TECHNICAL SKILLS:

Behavioral Proactive, strategic thought leadership, Motivated mentor, servant leadership, Quick learner and adaptable, situational problem solver, empathetic and lead by example

Languages/ Middleware/front end: Java, J2EE, Struts, Spring, EJB, IBM MQSeries, Data power, SOAP API, Rest API, Ajax, java script and React

Operating systems: UNIX, Windows 8+…

Development Tools: Eclipse, Web Sphere Studio Application Developer, Oracle JDeveloper and Jbuilder, Jboss, RAD6.0, ftp, telnet, putty, Visual IntraDev, FrontPage, Dream Weaver, SOA, Apigee

Design Tools: Microsoft Visio, Rational Rose

Application servers: IBM Web sphere 6.5, Docker, BEA Web Logic (5.1,7.X & 8.X), IBM HTTP Server, Tomcat Application Server 5.5, JBOSS 5.0, Java Web Server, Iplanet Application Server

Version Control: CVS, Microsoft VSS, PVCS, SVN, Sonar cube for code coverage. Databases/Big Data:

Oracle, Sybase, My SQL, MS-Access and DB2, ETL/ informatics, Mongo DB, Hadoop, SPARK

CI/CD Pipeline, Build/Automation

Tools

Azure DEVOPS, Maven and Continuum with Bitbucket,Jenkins, Bamboo, PMD, Check style, Bug finder, QC and CQ, Dev Ops with QA automation selenium, Load runner,

Jprofiler

PM/Scrum/

Tracking tool:

JIRA,Confluence, Rally and Clarity PM tool, Azure DEV OPS/ TFS,

[Team foundation Server]

Cloud: AWS, Azure, GCP

Provisioning Access Management Identity access management, Sailpoint Reporting Tools JIRA, MS PowerBI and JIRA

AI tools DATA Science, NLP, GenAI, Python

Incident Management Tool ServiceNow

Security :

Basic information security awareness

protocols, SSDLC

Basic information security awareness protocols : Password Security compliance, MFA, Phishing awareness, Device security with firewall and public access and sensitive DATA access awareness, Restricting information in Public and Device access lock)

SSDLC : Security requirements and compliance needs, Design security controls and architecture, Implement secure coding practices to prevent common vulnerabilities, application security testing (IAST) tools to find vulnerabilities during testing, Continuous monitoring and logging to detect and respond to security incidents, Conduct periodic security audits and reviews to ensure ongoing security

OWASP : Broken Access Control, Cryptographic Failures, Injection, Insecure Design, Security Misconfiguration, Vulnerable and Outdated Components, Identification and Authentication Failures, Software and Data Integrity Failures, Security Logging and Monitoring Failures, Server-Side Request Forgery (SSRF)

Order to Cash (O2C or OTC) process Entire order processing system, starting from the customer's order placement to the receipt of payment.( Order Placement, Order Management, Credit Management, Order Fulfillment, Shipping and Delivery, Invoicing, Accounts Receivable, Payment Collection, Cash Application & Reporting and Analysis)

PROFESSIONAL EXPERIENCE

Nucor Inc. – Cincinnati, OH/ Charlotte, NC

April 2024 to Till Date.

RTE/Agile program Delivery manager (Remote)

Client: Nucor Corporation is an American company based in Charlotte, North Carolina, that produces steel and related products. It is the largest steel producer in the United States and the largest recycler of scrap in North America

Responsibilities:

• Acted as servant leader and coach for 6 scrum teams of 40 Size, Applying Deep agile, SAFe framework with problem solving techniques using various tools. Collaborating multiple teams, Mentoring to PMs/POs on Epic/Feature/Story,

• Meeting/Alignment with business goals

• Facilitating PI planning and ART events ( PO/SM sync, Scrum of scrum, System Demo and Inspect/adapt) and supports teams in delivering value, communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement for “NEXT GEN” program Initiatives, Responsible for aligning all the teams on the ART to a meet PI Objectives/Vision.

• Responsible for Impediment/Backlog/Scope change Management

• Design project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel.

• Determine project needs and acquires resources required for the success of the project. Coordinate the development of new systems and/or applications projects, the modification of existing systems or applications, or changes in current methods or techniques

• Coordinate project performance with the other work of the affected department or departments. Excludes those who do not have full time responsibilities for project management.

• Require proven success communicating verbally and in writing to multiple project stakeholders internal and external to the organization.

• Facilitate Present, teach, mentor at multiple levels of the organization, particularly inside of a team environment

• Understanding of priorities and goal setting for teams and organizations in an agile business environment

• Applying multiple approaches to the removal of impediments (e.g. cultural barriers, logistic challenges, coordination w/other Agile teams), where possible

• Preparing WSR and reporting Metrics.

• Team building with effectively recognizes and rewards desirable performances. Supporting team in the career growth with respect to organizational objectives.

• Taking care of Budgeting and Timesheet as per Client expectation.

• Facilitating all scrum ceremonies to ensure to adhere with scrum principles/processes.

• Guide, coach and motivate the team with the goal of increasing productivity.

• To align with ART processes and ceremonies, including Program Increment (PI) Planning, System Demos, Inspect and Adapt workshops, and Scrum of Scrums.

• Ensures Definition of Done (DOD) & Definition of Ready (DOR) are met consistently

• To apply Agile/Scrum practices in a manner to best suit the needs of the organization.

• Conducts regular assessments of a team’s Scrum Maturity and uses the results to guide them to improved performance

• Facilitates effective coordination and integration with other external stakeholders

• Provides visibility into Scrum progress, metrics, and health to stakeholders at all levels of the organization.

• Assist with other tasks and projects as assigned

• Leads Scrum Masters in developing their skill set by identifying educational opportunities and leading discussions on applicable topics.

• Guides the team on applying self-organizing, self-corrective behaviors; analyzing and adapting to the feedback inputs (eg. Metrics, Sprint Reviews, Retrospectives, etc.), all for the purpose of building high performing teams.

• Conducts meeting in collaborative discussions for decision making and problem solving.

• Installs/applies enterprise agile practices from SAFe, or other similar frameworks, to support scaling of scrum teams

• Preparing Project release plan and setting the deliverables on each Sprint.

• Responsible for ensuring the Team and Product Owner adhere to Scrum values, practices, and rules.

• Elevate the team to be self-organized and Help the team to be Agile matured.

• Maintains metrics that provide visibility to stakeholders on program-level maturity, plans, progress, and quality.

• Organize and lead Scrum ceremonies of two scrum teams at a time.

• Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, eXtreme Programming, SAFe etc.

• Supports and educates the Product Owner in applying the scrum framework and agile principles, and in particular the importance of refining and maintaining the product backlog

• Continually improve Scrum Master skills through education and engaging with fellow Scrum Masters and practitioners

Amtrak - Washington DC & Marriott Inc. – Bethesda, MD July 2021 to April 2024.

RTE/Agile Program Lead

Client Amtrak: : The National Railroad Passenger Corporation, Amtrak, is a corporation striving to deliver a high quality, safe, on-time rail passenger service that exceeds customer expectations. Client Marriot: Marriott International, Inc. is an American multinational company that operates franchises, and licenses lodging including hotel, residential and timeshare properties. It is headquartered in Bethesda, Maryland AGR 3.0 B2C/B2B Program: This is 4.5 M+ Dollar project of 5 work stream 1) Customer Identity and Access management with MFA using Microsoft Azure 2) Amtrak Guest Rewards ‘Points + Dollar’ 3) ‘Digital Lounge Access’ 4) B2B partners/Agents with API integration 5) SAP concur/Trip Link . Responsibilities:

• Organize/ Leads Scrum ceremonies of two scrum teams at a time.

• Coach/mentor for the team to adapt Agile processes.

• Remove impediments or guide the team to remove impediments.

• Organize and facilitate Scrum ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews/Demos, and Retrospectives.

• Facilitating all scrum ceremonies to ensure to adhere with scrum principles/processes.

• Guide, coach and motivate the team with the goal of increasing productivity.

• Taking ownership of End-to-end delivery responsibilities by Waterfall methodologies and CVS Agile process.

• Conducting/Facilitating Safe ART Events

• Impediment/Backlog Management

• Responsible for the entire project related deliverables and ensuring on time & quality delivery.

• Participates in core project team meetings, business meetings, client meetings, etc. as appropriate to support project delivery.

• Monitors and track delivery execution across all phases; managing technical work plan hours and budget; managing technical risks and issues, escalating as needed.

• Ensures technical deliverables adhere to architectural guidance, quality standards.

• Communicates and escalate project issues and risks as appropriate to insure transparency, proactive mitigation, and timely resolution.

• Conducts reviews and walkthroughs for technical project deliverables to ensure completeness, accuracy, estimated cost and alignment with business requirements.

• Drives end to end technical execution for technical project delivery collaborating with business and technical project stakeholders. Acts as Business Team single point of contact for specific project initiatives. Facilitates collaboration and communication across Business teams, business stakeholders, and vendors.

• Develops project estimates (t-shirt sizing and LOEs), work plans, technical status reporting, and other technical delivery documents as required.

• Works across Business teams to develop technical solutions for technology platform enhancements, client implementations and infrastructure upgrades.

• Works with Business team Release Management team to plan and coordinate technical implementation for projects.

• Attends and support after hour implementation / deployment calls.

• Preparing WSR and reporting Metrics.

• Team building with effectively recognizes and rewards desirable performances. Supporting team in the career growth with respect to organizational objectives.

• Ensuring Environment Set up at Offshore.

• Budgeting/Staffing/Time allocation.

CVS - Aetna - Cincinnati, OH

Nov-2019 to July-2021

Sr. Scrum master

Projects: Oracle Upgradation 11g/12C & POND-Migration/Data Quality, Data warehouse Migration – Strategy, Dispensing Limits for KY/CA, CVS application Integration with SNOW through restful services. Aetna NLP Business Intelligence which is healthcare media application can accurately provide Benefits related info through Documents to the unstructured data for patients/ existing Insurance members to save IVR annual cost. NLP makes it possible for Aetna Members/others to read text entered in application and provide relevant Benefits.

Oracle Migration and Data Quality check: This project is to ensure that the Legacy dispensing systems should load the Weekly incremental data into POND database to generate customer customizable reports and adheres Data quality compliance.

Dispensing Limits for KY/CA; This is a data driven project to be compliance with CA and KY states board of Pharmacy to avoid drugs getting over dispensed and to ensure monetary penalties and Pharmacy loss of license. CVS application Integration with SNOW: When various application creates a helpdesk support in their respective application, the ticket should be created in ServiceNow Application through Tibco restful services and using Azure clouds.

Responsibilities

• As a Sr. Scrum Master, Facilitated ART events (ART sync & PO/S2 sync up), ART PI planning and ) and processes and assist the teams in delivering value, Communicates with stakeholders, escalate impediments, help manage risk, and drive relentless improvement. Responsible for ensuring the Team and Product Owner adhere to Scrum values, practices, and rules, Elevate the team to be self-organized and Help the team to be Agile matured