Human Resources Resource
Resume:
Kristin N. Rowe ****-**@****.*** • 978-***-****
HR Innovator
Result-driven and accomplished human resource leader with extensive experience designing, implementing and spearheading all facets of organizational development within fast-paced organizations. Experienced in setting the strategy and direction for human resources, establishing a strong employee relations strategy, and driving improvements in performance of KPIs. Instrumental in overseeing the employment of new hires by utilizing automated tools and techniques. Skilled in initiating performance management systems to create high-performance culture. Recognized for driving achievements and success in various industries, such as life sciences, technology, and education. Proven success in building cross-functional partnerships to achieve key corporate objectives. Areas of Expertise
• Leadership Development
• Project Management
• Problem & Conflict Resolution
• Training & Development
• Process/Policy Implementation
• Employee Relations & Retention
• Diversity, Equity & Inclusion
• Change Management
• Succession Planning
Career Experience
Rowe Forward Coaching, New Hampshire 2024 – current Owner and CEO
As the owner and CEO of Rowe Forward, I specialize in transitioning scientist to reach their full potential as a CEO. With over 15 years of experience, I offer bespoke coaching solutions tailored to meet the unique needs of each client. My approach is rooted in evidence-based practices and a deep commitment to client success. By leveraging a blend of practical experience and theoretical knowledge, I help clients navigate challenges, embrace opportunities, and achieve success. My services include:
• Leadership Development: Guiding leaders to enhance their strategic thinking, decision-making, and leadership skills.
• Understanding the difference between lab and the boardroom: Assisting professionals in identifying and achieving their career goals through personalized coaching plans.
• Organizational Development: Providing tools and strategies to develop culture and performance throughout the company. Beam Therapeutics, Cambridge, MA 2019 – 2023
Director, Human Resources
Execute HR strategy for manufacturing, including CMC site build. Oversee routine operations, including developing HR operations and managing IPO processes, including equity, compensation and total rewards. Guarantee rapid growth and expansion by establishing scalable HR procedures. Determine gaps and provide information on recruiting / retention by implementing a comprehensive benefit needs analysis based on market data. Administer SEC reporting, including org charts and headcounts. Create and execute customized onboarding program. Manage compliance operations, including FMLA, ADA, and worker compensation. Highlight the culture and values by establishing inclusive onboarding.
• Transformed HR department from the private pre-clinical stage to the public clinical setting, including performing legal review of compliance and documentation.
• Provide support to multiple locations and departments nationally, including R&D, G&A, and Clinical Ops and Development.
• Achieved National Top Places to Work Award four years in a row.
• Increased employees from 80 to 507 within three years by implementing best practices. Magenta Therapeutics, Cambridge, MA 2018 – 2019
Director, People Operations
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Spearheaded all facets of HR operations, such as benefits, employee relations, compensation and performance. Steered the human resource department transition from private pre-clinical stage to public clinical-stage including a legal review of compliance and documentation. Aided IPO process, involving equity, compensation and total rewards. Resolved immigration issues for employees, including LCA filings and H1B applications. Provided executive and management coaching as a CTI coach.
• Minimized onboarding time by 70% through the implementation of HRIS system to include benefits enrollment, payroll and profile information.
• Initiated 360 performance review process as per the board of directors and company goals.
• Attained 95% participation by implementing engagement/benefits surveys.
• Delivered services as MIT Panelist on Immigration for “Finding a Job as an International Post Doc” for the Boston Postdoctoral Association.
Susan O’Connor & Associates, Cambridge, MA 2016 – 2018 Human Resources Consultant
Managed HR operations for multiple clients (Relay, eGenisis, Magenta).
• Executed open enrollments and renewals.
• Implemented mentoring, performance review process and onboarding.
• Manage workers compensation, FMLA, ADA and other laws, rules and regulations.
• Researched and implemented Diversity and Inclusion programs.
• Managed immigration processes.
Aware Manager (Now Part of Building Engines), Boston, MA 2013 – 2016 Vice President Operations, Client Services & Administration Coordinated internal / external communications with three vendors and two departments; attained zero data loss and on-time completion while leading the corporate database transition to the cloud. Created/implemented a plan to outsource internal IT by collaborating with vendors to develop best options. Formulated an organizational chart containing matrix reporting structure to implement clear communications process.
• Instituted three-touch policy with account managers and added an expiration message to notify software administrators of status; secured 46% point drop in >90-day accounts receivable hit.
• Increase client net promoter scores (NPS) by 14% through the creation of scaling plan for call center, including staffing, materials and transition of software platforms to incorporate multiple inbound reporting methods expanding transparency on initiatives and support issues.
• Saved 8% time and promoted self-sufficient corporate culture by developing an internal communication page for all employees.
Additional Experience
Customer Sales & Support, Verizon, Andover, MA
Education
Master of Science in Higher Education Administration University of Massachusetts, Amherst
Bachelor of Science in Psychology
University of Massachusetts, Amherst
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Professional Development
Co-Active Coaching Fundamentals – Coaches Training Institute (CTI) Certifications
Professional in Human Resources (PHR), Society for Human Resource Management (SHRM-CP) Affiliations
Society for Human Resource Management, Professional
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