Health Care Data Entry
Resume:
ANGELA BRANNON
Pfafftown, NC *****
*****.*******@*****.***
Professional Summary
Multi-faceted, efficient & reliable professional with 15+ years of experience in the health care field supporting staff and managers to improve internal operations in the office as well as 10+ years in Commercial Bailment. Proficient in MS Office and various office machines. Diversified skill sets covering administrative support, patient/customer relations, writing, training and project management. Strong background in community relations and extensive volunteer record. Authorized to work in the US for any employer
Work Experience
Commercial Sales Assistant
Parks Automotive Group-Kernersville, NC
January 2024 to Present
Ø Manage inventory spreadsheets for all 9 locations including GMC, Chevrolet, RAM, and Ford Ø Support salesmen with inventory for all 9 locations Ø Manage drivers for deliveries of vehicles
Ø Manage Dealer Trade process and paperwork
Ø Log keys for incoming commercial vehicles, make key packs for filing Ø Work in Global Connect for GM concerning SIR Requests, BARS Reprints, and incoming inventory Ø Work in Reynolds/Ignite Vehicle Management system Sales Team Manager
Monroe Truck Equipment, Inc.-Kernersville, NC
August 2013 to December 2023
Manage all aspects of the Sales Team, including associates and assisting the Operations Manager with day to day office management.
Manage all aspects of the Target Upfit Week schedules for all upfitted vehicles
Process all Deal Jacket paperwork and communication to dealerships and salesmen
Produce costing for all incoming quotes for Commercial Vehicle Specializations
Manage exchange reports including invoices, account statements, floor interest, credit reports, BARS reprints, releasing vehicles, fleet and raw releases, 2ndStage MSO's, and transportation damage
Created and maintain company wide process and procedure manual
*From June 2011 until August 2013 I took an extended maternity leave. Staffing Coordinator
Advanced Home Care Winston-Salem, NC
June 2008 to June 2011
Managed and scheduled full time and PRN nursing schedules including the weekend schedules
Collected, verified and entered mileage/timesheets and visit times
Created and maintained multiple reports for various levels of management
Made welcome calls to new patients
Answered multi line phone and provided customer service to all customers internally and externally
Cross trained in the medical records department including scanning and indexing medical records Call A Nurse Winston
Call Navigator-Salem, NC
March 2007 to June 2008
Screened incoming calls for nurses, anticipated patients needs
Maintained after hours PHI
Navigated through many programs on the internal system
Resource person for other CSR's and helped train new CSR's Clinical Facilitator
Baptist Home Health Care Winston Salem NC-Salem, NC November 2004 to March 2007
Data entry, reports and audits of OASIS assessments into HAVEN system
Keyed 485 PSO's drafts, corrections and keyed all visits performed by clinicians
Entered HIPPS codes into the local system HCN
Assisted billing personnel and filing clerk
Trained new employees and used as a resource person for new employees Medical Office Assistant
Wake Forest University SHS Winston-Salem, NC
April 2000 to October 2004
Checked patients in and out of office
Scheduled, cancelled and rescheduled patient appointments
Student and parent relations
Maintained records, filed charts, made new charts for all incoming students
Data entry of immunization records
Answered multi lined phone
Student advisor of the step team XPRESS
Receptionist
MD Winston Salem NC-Salem, NC
June 1998 to March 2000
NC
Answered multi lined phone
Checked patients in and out of office
Scheduled, cancelled and rescheduled patient appointments
Maintained records, filed charts, made new charts
Crossed trained in the Optical Shop which included checking in glasses using a Lensometer and checking in contact lenses
Trained new contact lense wearers on the usage, wear and care of contact lenses
Assisted office manager with billing
Trained new receptionists and used as a resource for new employees Education
Not Completed in Healthcare Administration
St. Josephs College of Maine BS Health Care Administration Standish - Standish, ME Skills
• Medical Records
• Data Entry
• Medical Terminology
• Microsoft Office
• HIPAA
• Phone Etiquette
• Microsoft Excel
• Communication skills
• Computer Literate
• Customer Service
• Microsoft Powerpoint
• Commercial Vehicle Experience
• Office Management
• Typing
• Medical Office Experience
• Clerical Experience
• Multi-line Phone Systems
• Medical Scheduling
• Administrative Experience
• First aid
• Excel
Certifications and Licenses
Driver's License
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