Administrative Assistant Service Representative

Gladys Kneeland

**** ********* ******

North Chicago, IL 60064

Phone: 708-***-****

OBJECTIVE: Seeking employment in the field of: Clerical, Administrative Assistant or Customer Service Representative.

QUALIFICATIONS:

• Fifteen years experience in office environment

• Experience with MS Word, EXCEL, E-MAIL, and the Internet.

• Typing speed 50 WPM

• Works well with others, works well under pressure

• Experienced in written and oral communication

• A willingness to learn

EXPERIENCE:

Waukegan School District 60 10/21 - 09/23

Assistant Secretary

Assist the Head Secretary with all administrative duties. Keeping track of students attendance, Answering phones, directing parents to the correct assistance (if needed). Performs other duties as Assigned.

Costal Management Employment Agency - Military Personnel Specialist III Personnel Support Detachment (PSD) 12/16 – 09/19 Great Lakes, IL

• Completes Military 1070/602 Personnel Data information

• Collects and verifies valid identifications, marriage certificates and birth certificates

• Process all NSIPS Pay Documents for BAH, BAH DIFF, Conus Cola and FSA

• Enters award documents received from the Service Member or via TOPS Transactions

• Processes Naturalization Documents (N-426)

• Enters Administrative Remarks into NSIPS

• Request Name change request using the proper documents.

• Use online system (MMPA) to obtain necessary information to complete Required documents

Checked Military Staff and Students into the proper command for training. MANCON Employment Agency - Military Personnel Specialist III Personnel Support Detachment (PSD) 03/11 – July 2015 Great Lakes, IL

• Completes Military 1070/602 Personnel Data information

• Collects and verifies valid identifications, marriage certificates and birth certificates

• Process all NSIPS Pay Documents for BAH, BAH DIFF, Conus Cola and FSA

• Enters award documents received from the Service Member or via TOPS Transactions

• Processes Naturalization Documents (N-426)

• Enters Administrative Remarks into NSIPS

• Request Name change request using the proper documents.

• Use online system (MMPA) to obtain necessary information to complete Required documents

Checked Military Staff and Students into the proper command. Zion School Dist. # 6

On Call Paraprofessional 12/10 – 02/11 Zion, IL

• Assistant to teacher in the classroom

• Worked with children one on one with classroom curriculum

• Escorted children to special programs

• Reported to the Special Education Department the progress of the children I work with

EDUCATION:

College of Lake County, Grayslake, Illinois Data Processing Training Program South Suburban Community College, South Holland, Illinois General Studies REFERENCES: Available upon request

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