Clerical
Resume:
Barbie Aymond
Experienced Front Desk Agent / Hotel Night Auditor/ Radisson Rewards Americas Hotel
Brand Champion
Pollock, LA 71467
*************@*****.***
Professional Summary
10 plus years experience as a clerical assistant providing a wide range of administrative support. Hotel Night Auditor/Front Desk Agent experienced in Guest Services, Reservations, Brand Training and Certifications, Member Service Rules & Requirements. Radisson Rewards Americas Hotel Brand Champion Leader for Hotel Standards and Regulations, IHG Hotel Brand Certified, Choice Hotel Brand Certified, Marriott Bon Voy Brand Certified
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Agent/Night Auditor
Four Points by Sheraton-Alexandria, LA
May 2024 to February 2025
Front Desk Agent, Night Auditor, Reservations, Guest Services Front Desk Agent
Sleep Inn & Suites-Pineville, LA
April 2023 to April 2024
Front DesK, Guest Realtions, Reservations Agent
Dual property
Front Desk Agent/Night Auditor
Holiday Inn Express and Suites-Pineville, LA
April 2022 to April 2024
Front Desk Agent / Night Auditor Perform duties on all three shifts. Guest Services, Group Reservation and Bookings, Night Audit, IHG Hotel Brand, Member Enrollment, Clerical Duties Dual Property
Night Auditor/Front Desk/Radisson Rewards Americas Hotel Brand Champion Agent
Country Inns & Suites-Pineville, LA
October 2018 to April 2022
• Night Auditor/Front Desk Agent/Hotel Brand Champion
• Checking Guests in and out
• Running Audit Reports
• Ending the business day and starting the next day for new check-ins, reservations, sales and audit reports
• Balancing credit card reports
• Radisson Rewards Americas Hotel Brand Champion/Training and Certification, Hotel Team Ambassador
• Guest Reviews and Correspondence
• Trip Advisor/Google Hotel Review Agent
• Radisson Training and Member Support Ambassador for Country Inn & Suites, Pineville location
• Team Building
• Certificated in Radisson Rewards Americas "Yes I Can" Program.
• Highest Member Enrollments for 2021/22 Hotel Membership Program Clerical, Front Desk
Quick Trim Medical Weight Loss Clinic-Alexandria, LA December 2016 to January 2019
Customer Service, Front Desk, Writing Prescriptions, Taking Patients Weight and Blood Pressure, Filing, Phones, Bank Deposits, Clerical Duties, PMP recording, Appointment Coordinator, Inventory Recording, PA-Medical Records Clerk, Vitamin and Supplement Injections Clerical/Customer Service
Picture Me Portrait Studios-Pineville, LA
August 2006 to August 2016
Photographer, Customer Service, Sales, Clerical
In Home Day Care Co-owner
Kids R Us-Ball, LA
May 2001 to May 2006
Responsibilities
Provided child care for several children.
Accomplishments
Cared for different children. Provided child care for working parents. Skills Used
Child care, various activities.
Office Assistant
Obey Financial Group-Alexandria, LA
September 1999 to May 2001
Responsibilities
Opened and closed the office, performed general clerical duties, errand runner (banks, law firms, dmv etc),
ordered and picked up office supplies, customer service Accomplishments
Performed offices duties, ran errands and opened and closed office for business owner. Recorded life insurance policy information. Coordinated with workers compensation groups for updated rules and regulations.
Skills Used
Customer service, filing, faxing, ordering and maintaining office supplies and equipment, daily office clean up,
answering phones, message taking, corresponding with insurance agents and underwriters. Updated insurance rules and regulations for clients. Updated polices for clients and family members. Policy Processor/Final Audit
B & S Underwriters-Alexandria, LA
May 1996 to September 1999
Responsibilities
Processed worker's compensation policies, filing, faxing, general clerical duties. Accomplishments
Processed policies for the underwriters for California and Georgia. General clerical duties, customer service, running audit reports, making sure workers comp rules and regulations were updated and recorded. Up to date training and testing.
Skills Used
General clerical duties, answering phones, filing, faxing, corresponding with insurance agents and underwriters from different states. Maintaining up to date regulation policies for workers compensation claims.
Customer Service Associate
Wal-Mart-Pineville, LA
February 1993 to May 1996
Responsibilities
Cashier, stocked inventory, customer service.
Accomplishments
Provided customer service, stocked inventory, cashier. Skills Used
Customer service, cashier, general clean up.
Education
Associate of Arts in Criminal Justice
Baptist Christian College - Alexandria, LA
1993 to 1996
High school diploma or GED
Grant High School - Dry Prong, LA
August 1986 to May 1989
Skills
• Customer Service (10+ years)
• Personal Assistant Experience
• Reception (10+ years)
• Organizational Skills (10+ years)
• Documentation review
• Reliability (10+ years)
• Retail sales
• Writing Skills (10+ years)
• Medical Billing
• Communication skills (10+ years)
• Guest relations (10+ years)
• Medical Records
• Auditing (5 years)
• Brand Champion
• Computer Operation (10+ years)
• Guest Service (10+ years)
• Word processing
• Communication skills
• Hospitality (5 years)
• Operating systems (10+ years)
• Accounting
• Cash handling
• Cash register
• English
• Time management
• Payroll
• Cashiering (10+ years)
• Accounts Payable (5 years)
• Guest services (10+ years)
• Workers' Compensation (3 years)
• Sales (10+ years)
• Clerical (10+ years)
• Bookkeeping
• Night Audit (5 years)
• Microsoft Office
• Management
• Typing
• Accounts payable
• Conflict management
• Recruiting
• Google Docs
• Microsoft Word (10+ years)
• Administrative Experience (10+ years)
• Medical records
• Phone etiquette (10+ years)
• Office Management (3 years)
• QuickBooks
• Financial auditing
• Hospitality management
• Human Resources (5 years)
• Documentation review (5 years)
• Windows
• Research
• Accounts Receivable (5 years)
• English (10+ years)
• Proofreading
• Organizational skills
• Merchandising
• Time management (10+ years)
• Hotel experience (5 years)
• Microsoft Office (10+ years)
• Microsoft Excel
• Accounts receivable
• Personal assistant experience
• Interviewing
• Clerical experience (10+ years)
• Payroll (5 years)
• Multi-line phone systems (10+ years)
• Leadership
• Problem-solving (10+ years)
• Team Work (10+ years)
• Leadership (10+ years)
• QuickBooks (5 years)
• Microsoft Outlook (10+ years)
• 10 key calculator (10+ years)
• Office Administration (10+ years)
• Medical Office Experience
• Sales
• Typing (10+ years)
• Supervising experience
• Flexibility (10+ years)
• Human resources
• Front Desk, Data Entry (10+ years)
• Photography
• Computer Skills (10+ years)
• Microsoft Excel (10+ years)
• Conflict management (3 years)
• Microsoft Word
• Research (5 years)
• Photography (5 years)
• Filing (10+ years)
• PA (1 year)
• Reservation Agent
• Basic math
• Front desk (10+ years)
• Medical terminology
Certifications and Licenses
Radisson Rewards Americas Brand Champion "Yes I Can" Ambassador, Radisson Rewards Americas Hotel Brand Champion for Country Inn & Suites April 2021 to Present
Driver's License
CPR Certification
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