Front Desk Office Assistant

Carol Franco

Hesperia, CA *****

**********@*****.***

+1-909-***-****

Work Experience

Front Office Assistant

Villas Taxes-Ontario, CA

January 2020 to Present

• Greeted and welcomed guests, providing excellent customer service and ensuring a positive first impression

• Scheduled appointments and maintained calendars for multiple executives, optimizing time management

• Handled all incoming and outgoing mail, packages, and deliveries with accuracy and efficiency

• Maintained an organized front desk area, ensuring cleanliness and professionalism at all times Sorter

Ontrac-Ontario, CA

January 2016 to Present

• Efficiently sorted incoming packages and mail based on designated criteria

• Maintained a high level of accuracy while sorting a large volume of items daily

• Collaborated with team members to ensure timely processing and delivery of sorted items

• Achieved a consistently high productivity rate by meeting or exceeding daily targets for sorted items

• Participated in team meetings to discuss performance goals, updates, and feedback

• Demonstrated strong attention to detail when verifying addresses, labels, or other package information during the sorting process

• Achieved an average error rate below XX% through careful attention-to-detail and adherence to sorting guidelines

• Trained XX new sorters on proper sorting techniques and procedures, ensuring smooth onboarding process

Education

High school diploma

Valley View High School - Ontario, CA

September 1994 to June 1995

Skills

• Front Desk

• Phone Etiquette

• Bilingual

• 10 Key Data Entry

• Clerical Experience

• Typing

• Guest Services

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