Human Resources Healthcare Compliance, JCAHO
Resume:
ASHLEY MURPHY
HUMAN RESOURCES & REGULATORY COMPLIANCE
CONTACT
*******.******@*******.***
Iron City, TN. / Tupelo, Ms.
PROFILE
Experienced HR and Administrative Management professional with 10+ years in healthcare compliance, operations, and employee advocacy. Skilled in HR technology integration, JCAHO/DMH standards, risk management, and policy development. Passionate about leadership and employee development, fostering a compliant, growth-oriented workplace while balancing company goals with employee well-being.
EDUCATION
ASSOCIATES • MAY 2004
Meridian Community College
Meridian, Ms.
Health Information Technology
KEY SKILLS
HR & Compliance
JCAHO & DMH Compliance
Policy Development &
Implementation
Employee Relations
Conflict Resolution
Benefits Administration
Payroll & Compensation
Management (Paychex, ADP,
QuickBooks)
Recruitment & Retention Strategies
Performance Improvement &
Workforce Analytics
Technology & Software:
Microsoft Office Suite & Google
Workspace
Kipu EMR
Relias LMS
ChatGPT & AI Integration
Adobe
EXPERIENCE
DIRECTOR OF HR & COMPLIANCE • NOV. 2024 - PRESENT
Heale Counseling LLC • Tupelo Ms.
• Developed a custom GPT AI for HR, cutting administrative workload by 40% while ensuring ethical AI use.
• Achieved DMH certification in under 30 days, expediting regulatory approval.
• Implemented benefits program (medical, dental, vision) within 45 days, increasing employee satisfaction by 25%.
• Created compliance manuals for JCAHO & DMH 45 days ahead of schedule, reducing audit preparation time.
• Launched an Interdisciplinary Team (IDT) for JCAHO compliance, passing a mock JCAHO survey with 98%
compliance.
• Introduced a monthly engagement email series, improving internal communication and reducing employee concerns by 30%.
• Implemented Relias LMS, increasing training compliance rates by 35% within three months.
HEAD OF ADMINISTRATION • JAN. 2021 – NOV. 2024
Extra Mile Recovery • Mantachie, Ms.
• Led JCAHO & DMH accreditation efforts, supporting 87% compliance during leadership transition.
• Launched an Alumni Experience program, growing
attendance from 0 to 150+ within three years.
Canva
Website Design & Development
Operations & Leadership:
Strategic Planning & Process
Optimization
Insurance Provider Relations
Nonprofit Management
Budgeting & Supply Chain
Management
Cost Reduction
Crisis Leadership & Risk Mitigation
Engagement & Events:
Volunteer Program Development
Community Outreach & Large-Scale
Event Planning
Fundraising & Alumni Program
Development
National Nursing Home Week &
Staff Engagement Initiatives
VOLUNTEER WORK
ADMINISTRATOR, THE
ROD FARRAR
FOUNDATION INC.
Built and managed the
foundation’s website.
Organized the
Extra Mile Recovery Classic
annually, securing funding and
sponsorships.
Raised over $25,000 at the
most recent tournament.
REFERENCES:
Available upon request
• Partnered with the MS Insurance Commissioner, reducing provider billing issues by 50%.
• Introduced pay bands and employee surveys, increasing retention rates by 20% in one year.
• Expanded benefits package, adding 401(k), disability, and supplemental insurance, improving employee retention.
• Deployed biometric time clocks, reducing time fraud incidents by 80%.
• Streamlined supply ordering, reducing costs by $10,000 annually and preventing overstocking.
• Digitized onboarding, cutting new hire processing time by 30%.
• Organized an annual charity golf tournament, raising
$25,000+ in its first year.
DIRECTOR OF RECREATIONAL ENRICHMENT •
DEC. 2017 – APR. 2020
The Carrington Nursing Center • Starkville, Ms.
• Maintained a deficiency-free department under JCAHO and MS DOH standards for three consecutive years.
• Developed a volunteer program, saving the facility $15,000+ annually on activity coordination.
• Planned large-scale events, including equine therapy and fire truck visits, boosting resident satisfaction scores by 40%.
• Led National Nursing Home Week celebrations, securing
$5,000+ in donations & sponsorships.
• Implemented CCTV programming during COVID, allowing residents to take part in activities virtually, reducing isolation- related complaints by 50%.
• Managed state survey processes, passing all inspections with zero major deficiencies.
Contact this candidate