Customer Service Representative/ stocking

EHSANULLAH AKHTAR

Address: Seattle, Washington, USA

Contact Information:

• Email: **************@*****.***

• Phone: 206-***-****

PROFESSIONAL SUMMARY

A dedicated, hardworking individual with diverse work experience in sales, customer service, and teaching. Recently relocated to the United States from Islamabad, Pakistan, through visa parole. Residing in Seattle, Washington, and eager to bring strong organizational, interpersonal, and customer service skills to a retail or warehouse environment while building a better future for my family. SKILLS

• Strong work ethic and adaptability to new environments.

• Excellent communication and interpersonal skills.

• Proficient in managing responsibilities and multitasking effectively.

• Knowledge of retail operations and customer engagement.

• Ability to work in diverse team settings and handle challenges calmly. WORK EXPERIENCE

Salesman

Company: Artel Home Appliance

Location: Islamabad, Pakistan

Duration: 1 year

• Assisted customers in selecting the right products and provided detailed product information.

• Increased sales by maintaining excellent customer relationships and ensuring customer satisfaction.

• Managed stock levels and ensured displays were organized and appealing. Customer Service Representative

Company: Beko

Location: Islamabad, Pakistan

Duration: 1 year

• Addressed customer inquiries, complaints, and requests effectively.

• Processed transactions and ensured accurate handling of payments.

• Resolved issues promptly to maintain a positive customer experience. Cashier

Company: Madine Super Market

Location: Islamabad, Pakistan

Duration: 1 year

• Handled cash, card, and digital payment transactions accurately and efficiently.

• Maintained a clean and organized checkout area.

• Assisted customers with product information and queries to ensure a pleasant shopping experience.

English Teacher

Location: Islamabad, Pakistan

Duration: 2 years

• Taught English to immigrants and refugees to improve their language skills for better integration into society.

• Conducted workshops to teach essential life skills, such as filling out forms and workplace communication.

• Created a welcoming and inclusive environment for students. EDUCATION

Bachelor’s Degree in Economy

Institution: Jahan University, Kabul, Afghanistan

Duration: 4 years

LANGUAGES

English: Fluent/Proficient

Pashto: Native/Bilingual

Urdu: Native/Bilingual

Hindi: Oral Proficiency

Dari: Native/Bilingual

Farsi: Native/Bilingual

REFERENCES

Available upon request.

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