Office coordinator

Adele M. Hodge

** ****** ******

Dorchester, MA *2121

Telephone: 347-***-****

**********@*****.***

OBJECTIVE:

Position applying for

QUALIFIED BY:

Over fifteen years of progressively responsible experience in Administrative and Customer Service. Key capabilities include:

Providing client services, scheduling, and staffing direction.

Adverse written and verbal communication skills; multi line phone services

Conducting needs assessments, designing, delivering, and evaluating a variety services.

Ability to deal effectively with culturally, economically, and ethnically diverse individuals.

Computer proficiency includes Microsoft applications, DPPA privacy Laws and document management.

Familiar with adult learning concepts, adept at analysis and research, skilled in presentations using audio/visual equipment.

PROFESSIONAL EXPERIENCE:

Samuels & Associates, Boston, MA 2023 - Present

Front Desk Administrator

Greet visitors in a timely and professional manner, answer screen and direct phone calls.

Schedule and organize meetings utilizing Outlook for employees.

Order, maintain and restocked supplies for the office and kitchen.

Aberdeen Standard Investments, Boston, MA 2018-2023

Facilities Assistant

Submitted work order request in a timely manner for maintenance and building improvement

Reserved space with the facility for board meetings

Logistics coordination for ordering and setting-up for catered events

Liaison between building management and firm, attending all meetings.

Assist all vendors; answer all incoming calls in a timely manner

Massachusetts Department of Transportation, Boston, MA 2013 - 2018

Prequalification’s Division-Program Coordinator II

Administrative Assistant II

Human Resources Division-Administrative Assistant II

Reviewed contractor Prequalification Applications following Massachusetts Laws

Communicated with contractors; Ensured timely processing of all applications

Generated governmental agency reports on contractors following all policies and guidelines

Liaison with various private, local, state, and federal agencies to exchange information and to resolve problems

Approved and processed high volume of Request for Proposal Forms (R-109s) for the Horizontal Highway Construction projects.

Thoroughly review each request for approval by researching contractor prequalification documentation.

Complete process by emailing approvals to the company/Cashier's Office and updating the CMS database. Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing systems.

Answered, greet and directed telephones calls to appropriate staff members.

Purchased office equipment and supplies, contacted vendors and subcontractors; coordinated agendas.

Maintained the office database – retrieved and organized information for individual employees.

Created, maintained, and prepared reports and compiled data spreadsheet files by utilize computer software (MS Office, Adobe, etc.).

EDUCATION:

Baystate College, Boston, MA 1999

Business Administration Degree

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