-Customer Service Foh Manager

Kaelin McQueen

**** ******** **

Dallas Tx, *****

469-***-****

***********@*****.***

EXPERIENCE

Juice Babe, Dallas Tx - FOH manager/ Server

**/**** - **/****

-Organize

-Clean

-Customer Service

-Supervise other employees

-Train new employees

-Closing duties(counting down register)

-Cash handling

-Clean work environment

-Take guest orders and server them

-Maintain customer satisfaction

-Pack online or call in orders

Carbone, Dallas Tx - Lead Host

09/2022 - 02/2023

-Setting up work space

-Make and arrange reservations through Resi

-Be welcoming to Guest

-Hold pre-shift to announce cover count, Vip etc..

-Make sure chits contain vital information and is handed to the needed staff members

-Leave a good impression on parting guests encouraging them to visit again.

Ramble Room, Dallas TX - Maitre D

11/2024-now

-Create Reservations over the phone or via email

-Book private events

-Maintain even and smooth server rotation

-Maintain guest satisfaction

-Manage and help the hosts

-Restroom checks

-End of night summary

-Encouraging positive energy around the work environment

-Train new hosts

Education

Faith Family Academy- Graduated

GPA. 3.7

SKILLS

-Management

-Hosting

-Maitre D assistant

and Lead

-New hire training

-Advising

References

Rasha Yoiunis- GM Juice babe

469-***-****

Danny Garza- GM Carbone

214-***-****

Aaron Henry -Manager Ramble

room 214-***-****

Contact this candidate