West Palm Executive Support
Resume:
Sarah’s Cover Letter
Dear Hiring Manager,
I hope this letter finds you well. I relocated to Nashville from West Palm Beach about a year ago for my husband’s job. Since then, I’ve enjoyed settling into this vibrant city and growing professionally while taking some time to get everything in place for a new full-time position (childcare, insurance, etc). With a comprehensive background in executive support, team management, and office administration, I bring over a decade of experience driving operational efficiency, fostering strong client relationships, and enhancing team productivity. My expertise in managing complex office functions, recruiting, and supporting strategic initiatives aligns well with your goals, and I am excited to bring my skills to a role within your team. Throughout my career, I have successfully managed office operations and provided high-level executive support, facilitating smooth day-to-day functioning in dynamic environments. I have overseen recruiting efforts, led team training programs, and implemented efficient office processes to drive continuous improvement. In addition, my hands-on experience in account and vendor management, as well as my proficiency in marketing coordination and data analysis, has equipped me to add value in multifaceted roles that require adaptability and a results-driven approach. In previous roles, I have demonstrated a strong commitment to balancing multiple priorities while upholding high standards of professionalism and confidentiality. My ability to align team efforts with organizational objectives and optimize workflows has contributed to improved operations and enhanced client satisfaction. Known for my proactive communication skills and solution-focused mindset, I am confident in my ability to support your company’s objectives with reliability and dedication.
Thank you for considering my application; I look forward to the opportunity to discuss how my experience and skills can potentially align with your needs. Sincerely,
Sarah Bologna
**************@*****.***
Resume
Sarah Bologna
Nashville, TN
**************@*****.***
Professional Summary: Dynamic and results-driven professional with extensive expertise in office management, executive support, and sales professionalism. Known for a proactive approach to achieving operational excellence and fostering team growth. Key strengths include leadership in sales and marketing initiatives, optimizing operations, and streamlining executive functions to align with strategic business goals. Adept at building high-performing teams and driving continuous improvement, with a focus on delivering tangible results and contributing to organizational success.
Experience:
Nepa Wholesale
Regional Sales Manager, Southeast (Promoted)
May 2020- February 2024
-Acquired new wholesale and distribution accounts with a strong focus on up-selling, customer service, and relationship-building to drive sustained business growth.
-Served as a manual CRM for the sales team, accurately tracking sales call counts, inventory movement, and current stock levels to support strategic decision-making.
-Tracked and analyzed sales performance data to develop innovative strategies for maximizing profit margins and identifying growth opportunities.
-Built a robust, influential network within the tobacco industry, facilitating key partnerships and advancing business growth.
-Successfully secured buy-in from industry associations and boards to support product introductions and establish brand credibility.
-Perform analysis of sale’s team numbers, expense reports, and budgets.
-Designed, managed, and implemented a comprehensive onboarding program for new sales team members, promoting consistency and quality in training.
-Coordinated cross-functional collaboration with Marketing, Accounting, Design, and Off-Shore teams to ensure cohesive alignment of sales and marketing initiatives.
-Spearheaded strategic marketing initiatives, optimizing campaigns to enhance team productivity and promotional effectiveness.
-Managed multi-million-dollar marketing budgets, making data-driven adjustments to maximize ROI and allocate resources effectively.
-Oversaw the implementation of marketing automation tools, streamlining workflows and boosting campaign performance across channels.
-Directed relationships with multiple vendors and brands, ensuring seamless collaboration and consistent brand representation.
-Communicated brand vision and ideas to the design team, providing detailed feedback and approval on creative assets.
-Developed and managed an annual marketing calendar aligned with brand-specific goals, optimizing timing and impact for various campaigns.
-Built and delivered marketing presentations and decks to potential partners, enhancing brand appeal and securing collaborations.
-Managed SEO and advertising strategies to enhance brand visibility and drive traffic.
-Organized comprehensive market research and product registration processes, keeping the team informed of industry trends and regulatory requirements.
-Handled travel arrangements, marketing event research, and coordinated logistics for trade show planning and execution.
-Managed scheduling, calendar integrations, and took thorough meeting notes, ensuring effective time management and communication.
Executive Assistant
Nepa Wholesale
May 2020- February 2024
-Developed and maintained trackers for all sales employees to monitor daily sales calls, revenue generated, and new accounts signed, providing comprehensive performance insights.
-Sourced and assigned new leads to the Sales Director and sales team, coordinating by territory to maximize outreach and market penetration.
-Managed onboarding and offboarding processes for new hires, ensuring smooth transitions and adherence to company protocols.
-Led training and development initiatives for new hires, equipping them with essential skills and knowledge for successful integration into the team.
-Performed essential HR functions, including interviewing candidates and accurately logging employee hours.
-Attended all meetings, taking and distributing detailed minutes to maintain clear communication across teams.
Act as a primary liaison between the sales director, sales reps, accounts,, and internal departments, facilitating clear and prompt communication to ensure alignment on client needs and sales goals.
=Track sales metrics and client data, compiling daily, weekly, and monthly reports to support the sales director in performance monitoring and strategic planning.
-Coordinate with the sales team to ensure timely follow-up on leads, quotes, and orders, contributing to a high standard of client satisfaction and service.
-Prepared necessary materials and organized logistics for meetings, ensuring readiness and efficiency.
-Oversaw scheduling for meetings, appointments, and team activities to optimize time management and productivity.
-Coordinated complex travel arrangements, including flights, accommodations, and itineraries, to ensure seamless travel experiences for team members.
-Managed vendor procurement processes, negotiating contracts and maintaining relationships to secure quality services and supplies.
-Managed Accounts Receivable and Accounts Payable functions, ensuring accurate billing, timely payments, and efficient cash flow management.
Executive Assistant/ Office Manager
Ling Lam Attorney At Law
June 2014- May 2020
- Managed daily administrative tasks, including scheduling, meeting coordination, and maintaining office and court appearance calendars.
-Conducted thorough proofreading of documents and managed accurate data entry.
- Prepared and edited correspondence, reports, and presentations.
- Coordinated and executed the planning and logistics of educational seminars for estate planning. Including scheduling, materials preparation, and event follow-up to ensure an impactful learning experience.
- Acted as a primary point of contact for clients, handling calls and emails, ensured office organization, and supply needs
-Participated in client meetings assisting with the execution of documents
- Assisted in project and estate planning management by tracking deadlines and delegating tasks.
-Conducted in-depth research on current trends and developments within the estate planning market, ensuring up-to-date insights to support seminar content and provide valuable context to attending clients.
- Coordinated travel arrangements, itineraries, and expenses.
-Drafted and filed expense reports
- Handle sensitive information with confidentiality and discretion.
- Proficient in office software and calendar tools (Office 265, G-Suite, Adobe, DocuSign, Outlook)
- Solved issues proactively and contributed to resolution efforts.
- Scheduled and coordinated executive meetings, prepared agendas, and took minutes.
- Managed video and in-person conferences and ensured technical aspects ran smoothly.
- Prioritized tasks and managed multiple responsibilities effectively. Additional Work
Independent Contractor/10-99
-SBK International
-Nepa Vending
-ATEC Shows
-Thomas Solutions
-Unchained Management
References
Angelo DiFatta
Director of Sales (Nepa)
Ling Lam
Ling Lam Attorney At Law
Skills
-Office 365 (Outlook, Excel, Powerpoint, SharePoint,Yammer, Stream, OneDrive, etc)
-Adobe
-Payment Processing (Quickbooks)
-DocuSign
-ERP Systems (Sage)
-Proofreading & Research
-CRM Systems (Hubspot, Salesforce, Supply Mover)
-Business Plan Drafting
-Accounts Receivable/Accounts Paid
-Basic HR Duties
-Office Management
-Sales Management
-Training and Development
-Administrative Tasks
-Training & Development
-Negotiation & Upselling
-Account Management
-Talent Acquisition
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