Los Angeles Customer Service
Resume:
Los Angeles, CA *****
********@*****.***
SUMMARY
Hardworking professional with
proven relationship-building and
time management skills in
fast-paced restaurant
environments. Successful at
handling tables of all sizes with
accuracy and impeccable service
skills. Strives to meet customer
needs, drive satisfaction and
promote long-term loyalty.
SKILLS
• Food Delivery
• Food Running
• Table Bussing
• Guest Engagement
• Effective customer upselling
WEBSITES,
PORTFOLIOS, PROFILES
https://www.linkedin.com/public-
profile
/settings?trk=d_flagship3_profile_
self_view_public_profile
•
Yenson Pastes
EXPERIENCE
July 2021 - Current
Server Crumble Catering Los Angeles, CA
April 2022 - February 2023
Computer Technician Mac DV Warehouse Los Angeles, CA May 2019 - March 2022
Office Cleaner Verite Studios Los Angeles, 90057
• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Ensured that each guest was served courteously, quickly, and efficiently. Followed health safety guidelines when preparing and serving food products.
•
Communicated effectively with kitchen staff regarding customer allergies or special requests.
•
Upheld high standards of sanitation in accordance with health department regulations.
•
Installed, configured and maintained computer hardware, software systems, networks and peripherals.
•
Troubleshot complex technical problems related to hardware components, operating systems and applications.
•
Assessed customer needs and provided advice on appropriate products or services.
•
• Provided technical support for client inquiries via telephone and email.
• Performed basic network troubleshooting and maintenance activities.
• Configured network settings as per customer requirements. Diagnosed issues with existing computer systems and identified solutions to resolve them.
•
Implemented security measures to protect against unauthorized access or viruses.
•
Resolved customer complaints regarding the performance of their computers or other devices.
•
• Managed inventory of parts and supplies for repair services. Upgraded computers with new hardware components like processors, RAMs.
•
Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
•
• Swept and mopped floors throughout the office building.
• Vacuumed carpets in all areas of the office.
Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
•
• Disinfected doorknobs, phones and other frequently-touched items.
• Emptied trash cans into larger containers for disposal.
• Maintained janitorial closets in an organized manner.
• Transported waste materials to designated collection points.
• Replenished paper towels and toilet tissue as needed. Mixed cleaning solutions according to instructions provided by supervisor.
•
Checked safety equipment such as fire extinguishers and smoke alarms on a regular basis.
•
Notified supervisor if additional supplies were needed for upcoming shifts.
•
Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
•
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
•
Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
•
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
•
• Maintained and sanitized break room and kitchen appliances. EDUCATION AND TRAINING
August 2023
GED
Language Systems International, Los Angeles, CA
March 2016
Associate of Science Information Technology
Corporación Universitaria Centro Superior, Cali Valle Del Cauca Colombia LANGUAGES
English:
Limited
Spanish:
Professional
Contact this candidate