Customer Service Data Analytics
Resume:
David Pruitt
Management Specialist & Culinary Expert
Transitioning to Dynamic Roles in Data Analytics
Colorado Springs, CO 80918
*******@*******.***
PROFESSIONAL PROFILE
With over two decades of diverse experience spanning customer service, hospitality, culinary, and management roles, I offer a versatile skill set adaptable to various industries. Certified in OSHA and ServeSafe, and honored with the Boy Scout Eagle Scout Award, I prioritize safety and excellence in all endeavors. I am currently seeking a role that capitalizes on my comprehensive background, blending formal education with extensive practical knowledge. Throughout my career, I have consistently assumed leadership positions, driven by a strong work ethic and unwavering professionalism. I am enthusiastic about the opportunity to contribute to any industry, fostering personal and professional growth while bringing a creative perspective to the table. SKILLS
● Data Analysis & Visualization: Data cleaning, EDA, and dashboards (Google Sheets, Excel, Tableau)
● Statistical Analysis: Descriptive statistics, hypothesis testing, sampling, and probability
● SQL & Database Management: Writing queries, data aggregation, and optimization (BigQuery)
● Spreadsheets: Advanced formulas (VLOOKUP, Pivot Tables), data manipulation, and charting
● Programming & Tools: R programming for analysis, cleaning, and visualization (RStudio, Posit Cloud)
● Project Management: Agile/Scrum frameworks, workflow management, and team collaboration
● Data-Driven Insights: Data collection, quality assurance, decision-making, and reporting EDUCATION
Google Data Analytics Professional Certificate - Coursera.org Program AUGUST 2024 - OCTOBER 2024
Colorado Christian University, Lakewood, CO - Masters in Arts: Biblical Studies JANUARY 2021 - FEBRUARY 2022
Summa Cum Laude, Dean’s List, 4.0 GPA.
Colorado Christian University, Lakewood, CO - Bachelor in Arts: Biblical Studies AUGUST 2019 - DECEMBER 2020
Summa Cum Laude, Dean’s List, 4.0 GPA.
Johnson & Wales University, Denver, CO - Associate in Science: Culinary Arts AUGUST 2007 - MAY 2009
ServSafe Certification.
Warren Technical School, Lakewood, CO - Certificate of Completion: Culinary Arts AUGUST 2005 - DECEMBER 2006
National Technical Honor Society, FCCLA (Family, Career, and Community Leadership of America) . EXPERIENCE
Eurest Dining Services, Colorado Springs/Denver, CO - Chef Manager JANUARY 2014 - DECEMBER 2023
● Managed product, personnel, and administrative tasks within company guidelines.
● Handled sales data, invoicing, and accounting using Management Suite software.
● Trained staff in company standards, cross-training for various roles.
● Developed and executed weekly menus, catering plans, and tracked inventory.
● Ensured high-quality guest service for events with 100-500+ attendees, reducing food waste and maintaining equipment.
Inverness Hotel & Conference Center, Englewood, CO - Lead Garde-Mangé JUNE 2013 - DECEMBER 2013
● Led a garde-mangé crew, coordinating with kitchen supervisors and server captains for accurate and timely food delivery.
● Ordered, stocked, and organized produce and equipment, ensuring proper preparation for multiple outlets and events.
● Prepped and plated cold food items, arranged garnishes, and minimized food waste to reduce costs across restaurants and banquets.
Old Chicago, Westminster, CO - Lead Line/Prep Cook JUNE 2011 - MAY 2013
● Prepared, cooked, and plated lunch and dinner items for 50-200 guests, ensuring timely execution of orders within 15 minutes.
● Set up, maintained, and organized cooking equipment and food storage, adhering to health code regulations.
The Westin, Westminster, CO - Prep/Line Cook
DECEMBER 2008 - JUNE 2011
● Prepared garde-mangé items for banquets serving 10 to 500 people, ensuring compliance with health code regulations in food organization and management.
● Assisted with plating for banquets and cooked dishes for breakfast and lunch services in the restaurant. Covenant Village of Colorado, Westminster, CO - Grill Chef/Waitstaff SEPTEMBER 2006 - SEPTEMBER 2008
● Grilled and served food to 25 Covenant Village residents for lunch, providing outstanding customer service and assistance to wait staff.
● Served beverages, entrées, and desserts during lunch and dinner, ensuring a pleasant dining experience for patrons.
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