Store Manager Customer Experience

CALVIN TRUE

****************@*****.*** 936-***-****

WORK EXPERIENCE

Coach/Co-Manager November 2022 - Present

Walmart Inc. Bastrop, TX

●Coordinated up to 300 associates for the entire store

●Assisted in all store functions when the store manager is out

●Managed all claims and compliance within the store

●Created plans for the business to improve customer experience

●Taught and trained my associates in powered lifting equipment

●Managed and maintained schedules for a smooth-running business

●Analyzed and acted on a profit & loss report to determine the business’ financial health

Team Lead/Assistant Manager August 2021 -0 November 2022

Walmart Inc. College Station, TX

●Coordinated a team of 26 individuals to deliver goods from the backroom to the sales floor

●Incorporated core principles to establish an independent department that runs with integrity

●Analyzed situations to execute the tasks at-hand quickly and efficiently to emphasize the impact of our job on providing the customer

●Communicated and reinforced our day-to-day process to develop a route that can be followed without leadership

Instructed associates on guidelines, processes, and safety while on the job to reduce loss from shrink and injury.

●Collaborated with peers to streamline our process

●Created job requisitions and trained new associates in a way that they can adapt and develop skills to further their career

●Delegated workload between my team fairly to streamline larger tasks.

●Spearheaded the company’s everyday functions that hold the core integrity of the store’s profits

Cook Aid January 2021 - May 2021

Daybreak Madisonville, TX

●Prepared and served food to residents

●Cleaned and organized cookware to assure the proper handling of consumables

●Sanitized the work area to provide a safe and maintainable workplace

●Presented food professionally

SKILLS & INTERESTS

● Strategic planning

● Supply chain management

● Adaptive and precise decision making

● Clear communication with peers

● Forklift, walkie stacker, electric jack, scissor lift training

● Microsoft Office

EDUCATION

Southern New Hampshire University

● Bachelor of Science, Business Administration Expected Graduation Month Year May 2028

● Relevant Coursework:

Highschool diploma from Madisonville Cisd May 2020

Contact this candidate