Service Representative Customer
Resume:
Ruby Rodriguez
Phoenix, AZ *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Signode-Phoenix, AZ
January 2024 to December 2024
Welcome visitors and Vendors once they come in and make everyone feel welcome ( This was a Temporary Position)
1. create invoice for the customers Order then save it on PDF and send it to to the customer through Email Outlook.
2. Create Purchase Order Scan and save it on Pdf send it to customer through Outlook 3. Create Bill of lading for our driver and communicate on E2Open I would schedule trucks to and from how many pallets and pound will they be picking up 4. Order Office Supplies for the managers and supervisors 5. Answer incoming calls and direct it to who ever they asked for 6. Respond to incoming emails making sure I responded to everyone 7. On excel I will back track the invoice and purchase Order 8. The software I used daily were Outlook, Excel, Word Doc, Powerpoint 9. Scan and file documents that needed to be put away Administrative Assistant/Receptionist
Glendale Manufacturing a U-Haul Company-Glendale, AZ September 2021 to November 2023
Welcome victors and vendors with a warm and positive demeanor, ensuring they feel valued and appreciated.
• Manage attendance records and relay them to supervisors. Generate inventory tags for the warehouse and create purchase orders for vendor invoices.
• Support recruitment activities by scheduling interviews for applicants, posting job listings on the website, and tracking new hires in Excel.
• Prepare candidates for interviews by providing them with relevant information and guidance.
• Coordinate orientation sessions for new hires and assist them with completing their I-9 forms.
• Prepare new hire packets, handle paperwork filing, and procure necessary office supplies. Facilitate drug screening processes for new employees and provide guided tours.
• Collect two forms of identification from new hires.
• Proficient in Microsoft Excel and Outlook. Power point
• Scheduling appointments
• Answering incoming call’s and directing it to the person they want to speak too.
• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Respond to emails
• Creating purchase order
Customer Service Representative
Best Western-Remote
September 2020 to September 2021
Answer phone calls and attend to guests' requests to book rooms or events at the hotel. Check on the internal booking system and make the booking for the guest. Take customer credit card information to book the room
enhancing guest experiences through personalized interactions, providing information, gathering feedback, and ensuring safety and security
Warehouse Associate
GEODIS-Phoenix, AZ
February 2020 to September 2020
Utilize RF gun for scanning purposes.
• Manage logistics for receiving, processing, and storing items.
• Apply labels to boxes.
• Transport boxes as needed.
• Received, inspected, and documented incoming shipments of products
• Maintained a clean and organized work area, promoting safety and efficiency
• Efficiently picked and packed customer orders according to order specifications Education
High school diploma
Copper Canyon High School
Contact this candidate