Sales Representative Customer Service
Resume:
Parwez Musharraf
Sales Representative & Costumer Service Executive
CONTACT
**********@*****.***
KEY SKILLS
Communication Skills
Customer Relationship Management
Sales Techniques
Problem-Solving
Product Knowledge
Time Management
PROFILE
Results-driven Sales Representative and Customer Service Executive with over three years of experience in retail and customer-facing roles. Proven ability to exceed sales targets while delivering exceptional service and fostering customer loyalty. Skilled in identifying customer needs, managing inquiries, and resolving issues promptly. Adept at collaborating with team members and management to enhance operational efficiency and maintain a positive work environment. Strong communication and interpersonal skills with a commitment to creating a seamless shopping experience. WORK EXPERIENCE
Service Executive
Monitor and evaluate team performance to ensure sales and customer service targets are met.
Provide clear instructions and direction to subordinate employees. Ensure compliance with safety regulations for a secure and healthy workplace. Oversee the timely execution of sales projects and customer service tasks. Review and approve employee work hours and schedules. Develop and maintain strong relationships with clients, addressing inquiries and resolving issues.
Execute sales strategies and promotions to achieve revenue growth. Address and resolve customer complaints efficiently to maintain satisfaction. Sales Representative
EDUCATION
DECLARATION
Parwez Musharraf
PERSONAL DETAILS
English
Hindi / Urdu
REFERENCE
Will be provided upon request
Team Collaboration
Adaptability
Attention to Detail
Conflict Resolution
India
LANGUAGE
Date of Birth: 02/02/2003
Nationality: Indian
Gender: Male
Marital Status: Single
Visa Status No Visa
Key Roles & Responsibilities:
I hereby declare that all the information in this resume is true and correct to the best of my knowledge and belief
Bahadurganj colloge bahadurganj,India
Monitored and maintained inventory levels to ensure product availability. Generate and present performance reports, analyzing data for improvements. Sales Representative & Costumer
04/2022- 2 0 2 4
2019 - 2023
Customer Service Representative Cum
Aditya Birla Groups Bengaluru
Greeted and assisted customers with inquiries and product selection. Helped customers locate items throughout the store. Checked stock availability at other branches and placed orders for requested items.
Provided detailed details about products to enhance customer knowledge. Processed transactions and rang up purchases efficiently. Escalated customer complaints to management for resolution. Key Roles & Responsibilities:
Al Benaa Al Shamel Facilities Management Co. LLC. UAE Bachelor of Commerce (B. Com)
01/2020 - 02/2022
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