Service Associate Customer
Resume:
Neysa J Torres
Eastchester, NY *0709
***********@*****.***
Office Service Associate
Sobo & Sobo, LLP - Middletown, NY
November 2019 to January 2023
Delivery confidential documents and settlement checks to different offices around NY state including NYC area. Pick up and drop mail from the post office back to the Main office, scam and email original document and email to partners, paralegal and legal assistance. Swiss Post Associate
March 2019 to November 2019
Mailroom
Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors. Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events.
Mail Service: will be cross trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. Maintains the reception area in a neat and orderly fashion to include visitor reading materials.
Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. Monitors level of office supplies on the floor, and replenishing and orders accordingly Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
2
Rhinebeck Hospital
September 2017 to March 2019
Performs daily cleaning functions required to maintain the hospital in a clean and sanitary condition.
Maintains assigned area in a clean and sanitary condition. Performs a variety of environmental services functions including daily sanitizing with a germicidal cleaner, high dusting, cleaning windows, window sills, changing cubicle curtains, reporting any safety issues to supervisor.
Uber
Uber Drivers - New York, NY
June 2015 to September 2017
Driver client's to the destination.
Senior Shipping Specialist
FedEx Kinko's - New York, NY
August 2002 to December 2011
Responsible for managing, Monitoring and facilitating all production processes Provides training and coaching to team members in finishing area Monitor and complies with quality control procedures Shipping specialists
Provides training and coaching to team members
Ensures that the center has all necessary supplies and equipment 3
Education
High School Diploma
Ponce High School - Ponce, P.R, US
1994 to 1998
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