Customer Service Call Center
Resume:
Eli Barajas
Modesto Ca, *****
*******@*****.***
Objective: To bring value to an organization utilizing my knowledge, skills and competency, and where I can continue to develop professionally in my new career.
Highlights of qualifications
Committed, focused and dedicated individual giving my best efforts at all times.
Possess exemplary human relations and interpersonal skills, team-oriented.
“can do” positive person who seeks out work and proactive toward achieving goals.
Highly organized, punctual, self-aware and dependable.
Flexible and always willing to help in any situation.
Solid decision-maker who is always ready for a challenge.
Superior customer relations and customer service skills: Ability to create and maintain strong relationships with customers.
Bi-lingual fluency (English/Spanish)
Adept with various computer software platforms and with Microsoft Office Applications, including Word, Excel and PowerPoint.
Type 45 words per minute.
Employment History
HydroChemPSC 08-2020 to Present
Title: Logistic Coordinator
Duties: Receiving emergency calls for environmental clean-up, routing and mapping drivers to clean-up location, Freight balance of purchase orders, Customer service (call center) payroll, scheduling and placing request for customers.
Kiva Energy 05-2016 to 08-2020
1262 Dupont CT, Manteca, CA 953536, 209-***-****
Title: Logistic Coordinator
Duties: Inventory management of numerous sites/location, Routing and mapping drivers to delivery location, Freight balance of customer reports, Customer service (call center) payroll, scheduling and placing orders for customers.
Boyett Petroleum 06-2007 to 04-2016
601 McHenry Ave, Modesto CA, 95350, 209-***-****
Title: Dispatcher
Duties: Scheduling of fuel deliveries to stations/sites and transportation services, Inventory Management of stations/sites and placed orders of fuel when needed, Customer Service (call center), scheduling of truck maintenance, daily pricing quotes, billing, processing invoices and freight payment, training of new employees and cross training of current employees and after hours on-call service.
Storer Transportation (school bus dept) 01-2006 to 06-2007
3519 Mc Donald Ave, Modesto CA, 95358, 209-***-****
Title: Dispatcher
Duties: Radio dispatch, routing and mapping, fuel inventory management (fuel provided to busses on site), customer service (call center), payroll, time card editing, employee hiring, employee discipline reports, translator, student/client reports, updated data base profile for student/client, filling and process of all client forms.
McDonald’s Restaurant 07-1999 to 12-2005
Varies locations, main office 3025 McHenry Ave, Ste O, Modesto CA, 95350, 209-***-****
Title: District Manager/Training Coordinator
Duties: Supervision of five locations, supervising the profit of all locations and company, training and development of crew and all levels of management, marketing, advertising, implementation of training programs, placed purchase orders, developed monthly and quarterly budgets, employee hiring (including all levels of management) payroll, time card audit, scheduling, sales projections, inventories (daily, weekly and monthly).
Ancillary Qualifications
Formal Education History
Fairview elementary school K-6th grade
Evelyn Hanshaw Middle school 7-8th grade
Thomas Downey High school 9th-12th grade
Modesto Junior College (Business)
ITT-Technical Institute (Business-Marketing/Advertising)
Business Education History
Retail Sales and Marketing (Regional Occupational Program) 1999-2001, Instructor Karen Price, Marketing Education, 1017 Reno Ave, Ste B, Modesto CA, 95351, 209-***-****
CPI training, (Crisis Prevention Institute)
Serv Safe Certificate
References Available Upon Request.
Contact this candidate