Business Analyst Project Manager

Profile

A self-driven, confident, talented Project Manager & Business Analyst with years of proven track record of end to end Project Lifecycle delivery to time, budget and specification cross various domains such as Business Process Improvement, Robotic Process Automation [RPA], Human Resources Information Systems[HRIS], Digital Transformation, Customer Relationship Management [CRM], Enterprise Resource Planning[ERP], Regulatory, Product Development, Data Migration & Integration and Document Management Systems [DMS] with PMP, Waterfall, Agile Methodology and PMBOK, BABOK Frameworks. Success driven and a problem solver who leverages technology to help solve business problems and innovation for business opportunities.

PM Skills

• Project Scheduling and Planning

• Project Resource & Cost Management

• Risk and Issues Management [RAID]

• Resource Management

• Working Group and Steering Committee

• Project Status Reporting and Presentation

• Microsoft Project [MSP]

• RFP Process Delivery

• End to end Project Lifecycle Delivery

• Migration & Integration

• Work Breakdown Structure [WBS]

• Project Management Body of Knowledge

[PMBOK]

• SharePoint, JIRA / Confluence, DevOps

• Workday, SAP, AWS, Azure, Oracle, Salesforce

BA Skills

• Functional and Non-Functional Requirement

Engineering

• Business Process Re-Engineering

• Visio, BPMN and Process Mapping, Workshop

Delivery, Wireframes.

• Stakeholder Management, Supplier Management

• Excellent organizational/communication skills

(Verbal/Written)

• Microsoft Tools Excel, Word, Power Point, O365,

• Azure DevOps, JIRA & Confluence

• Data, SQL, RPA, RACI Matrix, MOSCOW

• CRM, ERP,QA, RPA, DMS, HRIS, UAT& Testing

• Business Intelligence[BI], Management Information

[MI]

• Big Data, ERD, ETL, SQL, InfoSec

Key Domains

• Product Development, E2E Reqirement Engineering.

• Gap Analysis, Business Process Re-engineering, ERP Implementation.

• Wireframes designs & Mockup, SDLC, Cloud, ServiceNow.

• Digital Transformation, Change Management

Professional Experience

Warner Bros Project Manager, Business Analyst Oct 2021 – Present Selection of Projects: HR Transformation HRIS, CRM, People Data Architecture & Analysis, SAP Success factor.

• Analyzed multiple existing systems, business workflows and highlight areas of improvement using existing or future technology to enhance user experience & productivity. S halom Babalola

P R O J E C T M A N A G E R - B U S I N E S S A N A L Y S T ******.********@*****.*** +1-323-***-****

• Managed application support, enhancement efforts while Leading system configuration & implementation activities.

• Enhanced opportunities by identifying new software/service to be developed.

• SAP/SuccessFactors, ERP implementations.

• Working with Dynamic 365 solution.

• Managed and ensured all project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis.

• Ensured initiative, project and/or program deliverables are met on time and within budget as required.

• Provided periodic status, reports and metrics to and as agreed with the management on IT project portfolio variables including scope, schedule, and budget.

• Worked with stakeholder and lead a team to manage SuccessFactors projects and direct HRIS / HCM programs.

• Documented, troubleshooted, tracked and managed open application tickets, including defect reporting and resolution, alongside providing customer service to clients.

• Conducted & Facilitated several UAT, training sessions and demos with project stakeholders and application users, while exhibiting keen understanding of the subject system to properly address user questions.

• Performed several black box testing, Manually testing new product features as they become available aswell as writing test cases for the creation of automated test scripts.

• Developed satisfactory client relationships by building trust, collaboration and strong working relationships with key sponsors (including senior level executives), stakeholders, and team members.

• Produced & managed detailed documentation including high & low level business requirements, traceability matrixes, work-flow diagrams, test cases and business use-cases.

• Analyzed and decomposed complex requirements into more simpler and understandable forms for business and tech teams.

• Performed gap analysis and recommend solutions to improve user application performance/ overall experience.

• Fulfill the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare wireframes/flowcharts

• Oversee the development of the product as per the specifications

• Facilitate change and configuration management

• Monitor performance, discover variances and propose necessary actions.

• Validate the functionality of the end product according to the requirement specifications

• Prepare technical user manuals, system configuration documents and other technical reports.

• Facilitated working sessions to gather enhancement requirements and gauge change impact, communication and training requirements

• Elicited,analyzed and documented system functional specifications

• Developed and supported OCM deliverables including FAQs, Knowledge Objects and all other training related documents (e.g., quick reference guides)

• Assisted in developing and executing test scripts relating to the application. Lithia Motors Project Manager, Business Analyst Jan 2018 – Oct2021 Selection of Projects: HR Transformation HRIS, Finance Transformation, Salesforce CRM, Data migration, Dynamic 365.

• Worked on multidisciplinary Workstreams across United States, Canada, APAC & EMEA.

• Created project artifacts and deliverables, including PID, SRD, Business Case, Project Status Reports and presentation to Steering Committee, Working Groups and Project Team Project.

• Full lifecycle delivery, RAID Management, Financials, Scope, Status Reporting, Deployment

• E2E Requirement Engineering, translating Business Requirements to Technical Solutions.

• Stakeholder collaboration across global Lines of Business [LOB] and with SMEs, Business Unit Leads, Sponsors, Project Team Resource, external Vendors and Steering Committee.

• Effectively managed all tasks from Product Backlog Items [PBIs] on Kanban Board including User Stories. Gathered Functional Requirements and accurately documented on JIRA / Confluence.

• Decomposing and documenting EPICS, Functional and Non-Functional Requirements and Gherkin Syntax for easy translation by Development Team.

• Facilitated and delivered Requirements Workshops, Design & Build Workshops and outputs.

• Working closely with the Development, Testing / UAT, Delivery and support teams to ensure that the Functional and Non-functional Requirements are interpreted and developed to satisfy QA.

• Managed and controlled Action Logs and Trackers with Excel. Produced Weekly Status Reports with Power Point for weekly Working Group calls with virtual with use of WebEx & Skype for Business

• Performed detailed Gap Analysis by initiating Gap Assessment workshops with End Users, Suppliers and developers, documenting the enhancement measure needed to meet Future State requirements.

• Produced multiple AS IS & TO BE Process Maps and BPMN for 3 LOBs. Responsible for understanding and documenting HR Functions and Modules Current State through Interviews, Workshops, Document Reviews and collaboration with Key HR SMEs

• Updated and maintain Project Plans on MS Project, tracking Dependencies and Critical Paths

• Create MI Packs for various business units and comms to a wider stakeholder distribution Casto Group Consultant Business Analyst Oct 2015 – Dec 2017 Selection of Clients: Bank of America, Citi Group, AT&T, DHL, General Motors GM, Los Angeles County. Selection of Projects: Salesforce CRM, Product Development, RPA & Machine Learning, Business Process Improvement, Dynamics 365 Enterprise Resource Planning ERP, Office, Business Continuity

• Agile Business Analyst Responsible for Requirement Engineering for Application development and Robotics Process Automation [RPA] projects.

• Responsible for Requirements capture and documentation. Gathered requirements from cross functional stakeholders with techniques such as Workshops, JAD, Interviews, Document Reviews, Survey and Shadowing for Salesforce solution delivery.

• Created Requirements Trackability Matrix [RTM], Delivered Testing phase including UAT

• Created Entity Relationship Diagrams [ERD] in collaboration with Solution Architects and Dev Team

• Analyzed and validated Functional Requirements Non-Functional Requirements [NFR] for Purchase Order Management [POM] automation process.

• Collaborated with SMEs to MoSCoW Priorities each Functional Requirements for Application Prod Development and Client Portal. Documented AS IS & Designed BPMN of Future State Processes

• Created BRDs, CRDs & SRDs ensuring validation, distribution, approvals and collaboration with Development Team for successful delivery. Contributed to Target Operating Model [TOM]

• Used RACI Matrix to manage all stakeholders, gained approvals and Communications.

• Key part of Agile Scrum Team, engaged with all Scrum ceremonies i.e. Print Planning, Daily Scrum, Sprint Review and Sprint Retrospective are adhered to. Also worked closely with the Product Owner and the 3 Amigos to ensure Product Backlogs are prioritized and pointed, Sprints are completed on time for Release with Acceptance Criteria met for each User Story / PBI. Education / Certifications

2020, Six Sigma White Belt International Six Sigma Institute 2020, Scrum Master International Scrum Institute

2015, BSc Comp Sci Crawford University

Graduated as the best graduating student in the department of Computer & Mathematical science with CGPA of 3.8 on a 4.0 scale.

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