Payroll Specialist

TIESHA JACKSON

Employment History

Payroll Specialist

Pipeline Supply & Service LLC Houston, TX

**** - *******

• Manage biweekly payroll for 500+ employees, handling payroll for multiple states with a value of over

$1M.

• Partner with HR for seamless onboarding, personnel changes, and terminations.

• Process commission calculations for the sales team, per diem, and employee allowances.

• Administer wage garnishments, leave of absence (LOA), final pay, and severance payments.

• Oversee payroll system updates and ensure compliance with timekeeping practices.

• Created payroll procedure manuals and conducted employee training.

• Analyze timecards and wage computations to identify and resolve discrepancies.

• Reduced late timecard submissions, improving payroll accuracy and efficiency.

• Generate payroll entries for general ledger processing and assist with new payroll system implementations.

• Process monthly benefits payments via Cigna and manage 401(k) file uploads.

• Apply knowledge of payroll laws to ensure compliance and assist with audits.

• Prepare and distribute financial reports to executives, maintaining confidentiality. Case Investigator

Staffing Solutions Organization Yonkers, NY

2021 - 2022

• Managed case notifications and contact tracing for laboratory-confirmed, probable, and suspected diagnoses.

• Gathered critical information from patients and contacts, providing instructions for isolation and support services.

• Developed empathetic rapport with individuals, offering guidance and support.

• Ensured compliance with confidentiality policies and data security protocols.

• Conducted interviews with patients to gather information about symptoms, contacts, and activities.

• Provided health education and instructions for self-quarantine and referrals.

• Collaborated with healthcare providers to obtain medical and socio-demographic information. Payroll Administrator

Family Service Society of Yonkers Yonkers, NY

2007 - 2021

• Processed weekly and biweekly payroll for 350+ union and nonunion employees.

• Managed workers' compensation claims, third-party payments, garnishments, and direct deposit.

• Completed new hire and termination paperwork, ensuring accurate tracking of vacation, sick, LOA, and personal time.

• Handled Medicaid, nursing home claims, HMO, and Managed Care billing.

• Maintained confidentiality and accuracy of payroll records, resolving issues in coordination with relevant entities.

• Assisted with accounts payable, receivables, monthly reconciliations, and bank statements.

• Conducted internal audits, ensuring proper documentation and compliance.

• Assisted with quarterly and annual audits, payroll system implementations, and streamlined processes with HR.

• Fostered open communication with employees to address payroll concerns and minimize errors. Education

AAS in Business Administration / Accounting

ASA College Brooklyn, NY

2007 - 2009

Licenses

Texas Notary Public

Expiration: 11/2027

Skills

• ADP PC Payroll, Pay Expert, ADP Workforce Now, Sage Time, I Solved, Workday, Arrow, Basic Pay, FundEZ, QuickBooks

• Accounts Receivable (A/R), Accounts Payable (A/P), General Ledger (G/L), Bank Reconciliation

• Microsoft Office, Microsoft Teams, CommCare, Amazon Connect, DocuSign, Empower Retirement, Cigna, E Medi

• Payroll Compliance, Customer Service, Health Insurance Verification & Billing

• Report Generation, Financial Reporting, Analytical & Organizational Skills, Problem Solving

• Team Collaboration

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