Operations Analyst Mental Health

Juanita Thomas

Manchester, NH ***** 603-***-**** ***************@*****.***

SKILLS

AP\AR Operations Analyst SAP-ERP

Accounting, SharePoint Organizational Skills Time Management Skills & Reporting Customer Relations Federal Harmonized Codes Sales and Use Tax prep & submission

Excel Projects/Analysis Vertex & Vertex i-Series Cost Trend Analysis

Jira ticketing reporting creation MOAB Training/Certification

CPR/AED First Aid in Mental Health Behavioral Technician Certification

COMPUTER SKILLS

QuickBooks, ACCPAC, Quicken, Microsoft Word, Page Publisher, Microsoft Excel ( creation of profit/loss spreadsheets as well as yearly analysis/projection reports), Dashboard, Content Manager, SharePoint, SyndTrak, Dealer Track, SAP-ERP, SPADER, Inter Track, Slip Sheet, Salesforce, SharePoint, VCS & ANA, ZOOM, LiveChat, Oracle, Microsoft office suite.

PROFESSIONAL EXPERIENCE

39 Beech St Shelter

East Coast Evolution Leadership

Supervisor/Training Coordinator

3/2023-Present

Monitor and supervise guest that come into the shelter/engagement center.

Reporting, upkeep of communication logs, trainings coordination and implementation.

Maxim Healthcare

Auburn Elementary School

BT/Para 9/2023-12/2023

Assisted Teacher in classroom eith all children, but my main focus was assisting the children in the classroom that had EIP’s. Assisting the children with classwork as well tests, given them extra help and also a different path to learn per each individual child’s needs.

Logistics Analyst

Amazon Robotics (Contractor) 10/2021-2/2023

Create logistics reporting and analyze outbound tickets to resolve and issues.

BUYER

Heat and Control-Pembroke, NH 5/2020-5/2021

Purchase and negotiate the best prices of materials to create multiple products that were made within the company. Coordinate direct shipments to the plants as well as drop shipments to customers for parts orders or warranty orders. Negotiate the best prices for materials for stocks and production orders.

Order Relations Specialist/Generalist

Macom-Lowell, MA 5/2018-12/2019

The creation of quote and sample orders and purchase orders for multiple distributors as well as assisting distributors and other customers with their needs as well as other departments within Macom.

Procurement Services Support (Contract)

ExpressPros - Santander Bank, Dorchester, MA 2/2018-4/2018

Creation of Expense Requests in SAP for various Business Units, that ultimately became Purchase Orders. Resolution of Business Unit issues and questions. Created the Procedure Manual for the Procurement Services Support team as well as multiple other process and procedure manuals which were used for the helpdesk for the Procurement Department.

Administrative Assistant (Office Manager)

AmTrust North America, Nashua, NH 10/2015-11/2017

Worked directly with the Vice President on various projects, spreadsheets and analysis. Maintained daily upkeep of the office, excel projects (Cost analysis, profit/loss 3 year margins, cost trend analysis as well as market analysis of competitors), corporate correspondence (the setup of any/all meetings on site, as well as any correspondence that the VP ask me to complete,, ordering of supplies/Inventory, taking care of any/all facilities issues, updating SharePoint, maintaining the business continuity documents in SharePoint. Scheduling meetings/conference rooms as well as assisting upper management with daily as well as weekly and reoccurring tasks. Look up policies, policy holders and files documents as well as reviewing audits and updating the individual policy folder.

Credit Analyst 6/2013-5/2015

Citizens Bank, Manchester, NH

The intake, management and release of all vehicle titles

The electronic filing and updating of customer documentation necessary to maintain the customer

Maintaining customer portfolios for several bank groups

Archiving of documents to Iron Mountain. Creation of ACH documentation for completion of annual reviews

As well as a wide array of projects for multiple departments and locations within the bank

Internal audits/scrubs as well as Title and UCC maintenance

Bookkeeper/Office Manager 2/2012-2/2013

Owen’s Marine, Inc., Hooksett, NH

Full charge processing of all accounts receivable and payable, manage all petty cash and office supply expense accounts

Reconcile bank balances and daily cash receipts; record general ledger entries

Generate profit and loss statements, Complete credit checks, prepare customer loan applications, and process loans

Prepare and file documents with Department of Motor Vehicles, New Hampshire Fish and Game,

And New Hampshire Department of Safety. Generate Purchase & Sales Agreement, Manage website and update online

product advertisements.

Export Compliance Specialist/Inventory Control Coordinator 2/2011-11/2011

GT Advanced Technologies, Merrimack, NH

Inventory control and monitoring for warehouse and crating facilities

Track shipments and file air bills, Prepare export documents, including pack list and commercial invoices

Generate Shipper’s Letters of Intent (SLIs) for International shipments following all INCO terms and Federal Harmonized Codes for shipping, Prepare daily reports for Quality and Production Departments using SAP and Dashboard, Create purchase orders and Create and update Excel and SharePoint spreadsheets to track profit and production

for multiple departments.

Owner/Clinical Massage Therapist 6/2004-4/2012

Self Employed, Merrimack, NH

Manipulation of soft muscle tissue to alleviate pain for my clients.

Prepare and maintain SOAP (Subjective, Objective, Assessment, and Plan)

Notes to assess client’s condition and develop course of treatment, process Accounts Receivable

Reconcile bank balances, prepare monthly, quarterly, and year-end reports

Prepared and filed annual tax returns

Additional Information:

Owner/Agent 1/1999-1/2003 Inner Reflections Model & Talent Agency, Merrimack, NH

Own and manage a talent agency to find, recruit, interview, assess, market,

And Promote potential talent within the entertainment industry

Prepare invoices/vouchers; manage collections, process Accounts Payable and Accounts Receivable

Generate Profit & Loss Statements, Expenditures

Reconcile bank balances; record general ledger entries and journal entries

Prepared quarterly and annual reports

Fiscal Manager/Staff Accountant 1/1994-12/1999

Dorchester Counseling Center, Dorchester, MA – Non-Profit Organization

Manage all accounting operations and reporting

Full charge processing of all accounts receivable and payable

Complete financial analysis for business recovery and sustainability

Generate payroll for 325 employees and Fee-For-Service clinicians

Prepare Profit & Loss Statements, Expenditures

Reconcile bank balances; record general ledger entries and journal entries

F/C Bookkeeper / Payroll Coordinator 9/1992-12/1993

J&D Import Company, Roxbury, MA

Full charge processing of all accounts receivable and payable

Generate payroll, Inventory product and prepare contracts and invoices; manage collections

Reconcile bank balances, record GL entries and journal entries, Set up customer credit lines, set up credit accounts with vendors

CONTRACT ROLES

Financial analysis and internal auditing for various firms including;

Corcoran & Jennison, Boston, MA - Accountant

State Street Bank, Boston, MA – Financial Analyst

Trans National Travel, Boston, MA - Accountant

First American Bank, formerly in Boston, MA – Credit Analyst and wire transfers

Widett, Slater & Goldman, Boston, MA - Accountant

Boston Financial Data Services, Quincy, MA – Data Entry/Accounting Assistant

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