Payroll Specialist Office Manager

KRISTINA R. KELLY, MS

724-***-**** *******@************.*** 3916 Gibsonia Road, Gibsonia, PA 15044 LinkedIn: tina-kelly Experienced and detail-oriented professional skilled in managing comprehensive payroll operations and accounts payable processes. I am highly proficient in financial reporting, audit preparation, and ensuring the confidentiality and security of sensitive financial data. Highly proficient in optimizing company or program efficiency. Experienced in meeting deadlines and working under pressure, with strong awareness and adaptability in fast-paced environments. Talented in onboarding new hires, including training staff for their specific roles. Highly skilled in planning and executing events of all sizes, from preparation and scheduling to final execution. CORE COMPETENCIES

• Payroll Processing

• Regulatory Compliance

• Financial Analysis

• Data Management

• Onboarding

• Accounts Payable & Receivable

• Risk Analysis & Mitigation

• Report Writing & Documentation

• Budgeting & Forecasting

• Training and Development

• Benefits Administration

• Revenue Cycle Knowledge

• Vendor Management

• Account Reconciliation

• SOFT SKILLS: Problem-Solving, Strong Communication, Team Leadership, Attention to Detail, Time Management, Organizational Skills, Analytical Thinking, Adaptability & Reliability, Interpersonal Skills, Patience & Empathy WORK EXPERIENCE

Robert Half January 2025 – Present

Accounting Assistant

• Reconciled over 30 accounts

• Entered General Ledger, invoices, and payments into Sage 50. Robb Leonard Mulvihill Mar 2024 – May 2024

Accounting and Billing Coordinator

• Processed and managed accounts receivable and accounts payable, ensuring all invoices and payments were handled promptly and accurately to maintain smooth financial operations.

• Managed and submitted bills, appeals, and comprehensive financial reports, ensuring accuracy and timeliness.

• Performed banking operations, including daily deposits and reconciliation of accounts, to maintain financial accuracy and integrity.

• Utilized the company’s billing system to process and track invoices, ensure prompt payments, and resolve discrepancies.

• Coordinated with clients and internal teams to address and resolve billing issues, improving customer satisfaction and streamlining financial processes.

• Prepared and analyzed monthly financial statements, providing detailed reports to management for informed decision-making. John Marshall Catering, LLC May 2018 – May 2024

Payroll/Office Manager

• Successfully reduced biweekly payroll by 20% through meticulous management and strategic planning.

• Managed all accounts receivable and payable aspects, ensuring timely and accurate financial transactions and contributing to improved cash flow management.

• Accurately prepared and submitted W-2s and W-3s, maintaining strict compliance with federal regulations.

• Onboarded and gathered the necessary human resource documentation for hiring procedures or updating documents as needed.

• Conducted regular audits of payroll data to verify accuracy and ensure compliance with internal policies and external regulations, minimizing errors and discrepancies.

• Provided excellent customer service to employees by addressing payroll-related inquiries promptly and resolving discrepancies efficiently, enhancing employee satisfaction.

• Developed and implemented payroll policies and procedures, improving operational efficiency and accuracy.

• Set up and comprised workers' compensation and liability insurance audits. FEMA Aug 2020 – Sep 2023

Training Specialist Sept 2022 – Sept 2023

• Diligently reviewed closed course documents for errors and prepared comprehensive certification packages for submission to the National Emergency Training Center (NETC).

• Uploaded test scores into the NETC CSMS system, maintaining precise records and ensuring accessibility for future reference.

• Attained the COR II (Contracting Officers Representative Level 2) certification, demonstrating contract management and procurement expertise.

Training Coordinator Nov 2020 – Sept 2022

• Successfully retrained a team of 4-6 members, enhancing their proficiency and ensuring they were up to date with the latest protocols and procedures.

• Updated internal training curriculum, syllabi, and presentations, incorporating the latest guidelines and best practices for COVID-19 contact tracing.

• Efficiently scheduled training sessions for new trainees, ensuring smooth onboarding and seamless integration into the team.

• Regularly communicated with the Process Improvement Unit Lead to assess the training course rubric and ensure alignment with organizational goals.

• Conducted weekly meetings via Teams to discuss progress, address challenges, and share updates on training initiatives.

• Created a comprehensive Standard Operating Procedure (SOP) for the Training Coordinator position, establishing clear guidelines and workflows for future coordinators.

Administrative Specialist Aug 2020 – Sept 2020

• Provided technical guidance to communities and governmental partners on emergency management policies, ensuring compliance and effective implementation.

• Acted as a liaison between various departments, ensuring seamless communication and timely resolution of issues, thereby improving interdepartmental collaboration.

• Oversaw the maintenance of records and files, ensuring compliance with federal regulations and enhancing the accessibility and security of sensitive information.

Frequency Electric, Inc. Mar 2009 – Oct 2017

Payroll/Office Manager

• Supervised and mentored a team of eight employees, fostering a collaborative work environment and ensuring high productivity and morale.

• Oversaw the company's day-to-day operations, including comprehensive management of sales reporting, expense tracking, and payroll processes to ensure financial accuracy and efficiency.

• Prepared and filed quarterly tax returns, maintaining compliance with federal and state tax regulations and contributing to the organization's overall financial health.

• Set up and comprised workers' compensation and liability insurance audits.

• Assisted the IT department with troubleshooting Wi-Fi connectivity and email problems, streamlining communication, and minimizing downtime.

• Implemented and optimized office procedures, enhancing operational efficiency and supporting business growth.

• Prepared monthly union payroll reports using Excel. ADDITIONAL EXPERIENCE

Nike, Inc. Nov 2010 – Present

Athlete

• Seasonal/Part-time work.

• Greet customers and assist them with their needs as they enter the store.

• Consistently support coaches by restocking and changing clothing displays on the sales floor.

• Monitor the sales floor area to maintain a safe and clean environment.

• Utilize the POS system to assist customers with their purchases. VOLUNTEER EXPERIENCE

Volunteer Fire Police Richland Township Volunteer Fire Department, Gibsonia, PA 1999 – Present Volunteer Fire Police North Hampton Volunteer Fire Department, Gibsonia, PA 2016 – 2018 Board Treasurer/Secretary Richland Swim Club 2012 – 2020 EDUCATION

University of Phoenix, Phoenix, AZ 08/2013 – 10/2015 Master of Science in Administration of Justice and Security, Global and Homeland Security Mercyhurst College, Erie, PA 06/1988 – 11/1992

Bachelor of Arts in Education, Elementary Education TECHNICAL TOOLS

• Accounting/Finance Software: Concur, QuickBooks Pro, QuickBooks Online, QuickBooks Enterprise, ADP, Paychex, Patriot, Paycor, Sage 50

• Communication & Collaboration Tools: Adobe Connect, Zoom, Microsoft Teams

• Incident Management & Scheduling Systems: Fiserv, Calyx, Genesis, DU, LP, CCMT, NETC Course Schedule Management System (CSMS), Training Information Access System (TIAS), KT Exams, Bills

• Time & Attendance Systems: ADP, Kronos, Legion, UKG, When to Work

• Other Tools: Microsoft Office Suite, Microsoft Outlook, SharePoint, One Drive CERTIFICATIONS

• Available Upon Request

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