Human Resources Resource

MAHLATSE CONNIE MTOMBENI

Polokwane **** • 071******* • ********.********@*****.***

Professional Summary

Experienced and self-motivated Human Resources Officer with 6 years of progressive experience. Excellent reputation for resolving problems, improving employee morale, and driving overall operational improvement. Bringing forth a proven track record of successfully managing Human Resource efforts and serving as a crucial pillar of support across all levels of an organisation. Skills

• Conflict resolution • Multitasking

• Computer Skills • Recruitment strategies

• Decision Making • Problem-solving abilities

• Employee retention • Strategic thinking

• HR policies expertise • Talent acquisition

• Interpersonal Skills • Team building

• Leadership • Team work

• Microsoft office • Training and development

Experience

Human Resources Officer, 01/2019 to Current

Nouvelle La Cotte - Tzaneen, Limpopo

• Ensuring personnel files are complete and records are kept up-to date.

• Streamlining recruitment processes for improved efficiency in hiring top talent.

• Developing comprehensive training programs to enhance employee skillsets and productivity levels.

• Overseeing compensation and benefits packages.

• Managing employee attendance, leave, terminations and employee performance.

• Handling grievances and complaints.

• Handling disciplinary processes and CCMA cases.

• Handling Union Relations.

• Investigating workplace incidents.

• Handling Labour audits and inspections.

• Handling IOD (injury on duty registration).

• Developing a successful policy implementation and enforcement to maintain legal compliance.

• Advising department managers on best practices in regard to labour laws.

• Assisting the payroll department by providing employee information.

• Organising regular wellness programs to improve employee health and well-being.

• Organising regular team-building events to promote camaraderie among employees and boost morale. Key achievements

• Consistently meeting recruitment budget targets and goals.

• Successfully managing to win CCMA cases.

• Proven track record of successful audits and inspections by complying with labour law.

• Successfully reducing absenteeism through regular wellness programs.

• Proven success in increasing employee retention and satisfaction.

• Implemented a fair compensation structures that rewarded top performers while maintaining budgetary. Part time Volunteer Counsellor, 03/2015 to 11/2017 Childline South Africa - Polokwane, Limpopo

• Answered incoming calls within to efficiently address client’s needs.

• Employed active, compassionate listening techniques to establish immediate needs of clients and provide effective support.

• Maintained a calm demeanour at all times to reduce client distress. Key achievement

• Managed to solve 98% cases by providing effective support and solutions to client’s crisis. Education

Post Graduate Diploma: Labour Relations Management, 12/2021 University of South Africa

Gained knowledge to independently identify, analyse and manage labour relations trends, practices and problems within the context of employment relations in any organisation. Diploma: Human Resources Management, 12/2018

Tshwane University of Technology

Awarded with an Academic Excellence certificates for three consecutive years and held a position of Student Assistant and Academic Mentor.

Languages

English: Bilingual or Proficient (C2)

Sepedi: Bilingual or Proficient (C2

Xitsonga: Bilingual or Proficient (C2

Isi-Zulu: Upper intermediate (B2)

Tshivenda: Upper intermediate (B2)

Reference

Mokgadi Rachaba Colleague 072*******

Ntamo Zitha Colleague 064*******

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