Store Manager Service Center
Resume:
OBJECTIVE: To obtain a position in a related field while utilizing my work experience and education to improve the company's profitability.
EXPERIENCE: June 2023- Present PCA, Phlebotomist Alexandra Home Center LLC
Phlebotomy and specimen collection
HIPPA Compliance
Ability to collect blood, stool, and urine specimens.
Ensures proper maintenance of equipment and proper calibration.
Tray organization and operational procedures
EKG compliance
Performs all necessary patient care including vital signs, keeping rooms clean, and attending to other patient needs.
Provides ongoing medical support to staff.
July 2019 – Present Assistant Store Manager -Mavis Discount Tires, Boca Raton, Fl
Plan, prioritize and assign.
Supervise and review the work of staff responsible for providing maintenance and repair services within the service center.
Participate in the selection of service center staff; Provide or coordinate staff training.
Work with employees to correct deficiencies; Implement discipline procedures.
Prioritize incoming work and instruct subordinates on work schedules.
Assign road calls to subordinates; Determine proper schedule for major maintenance and coordinate schedules with user departments.
Prepare various reports on operations and activities; Maintain records of work performed and other reports as assigned.
Recommend and assist in the implementation of goals and objectives; Establish schedules and methods for providing vehicle maintenance and repair services; Implement policies and procedures.
Participate in the preparation and administration of the annual division budget.
June 2015- April 2019: Store Manager – Tire Kingdom, Sunrise, FL
Plan, prioritize and assign.
Supervise and review the work of staff responsible for providing maintenance and repair services within the service center.
Participate in the selection of service center staff; Provide or coordinate staff training.
Work with employees to correct deficiencies; Implement discipline procedures.
Prioritize incoming work and instruct subordinates on work schedules.
Assign road calls to subordinates; Determine proper schedule for major maintenance and coordinate schedules with user departments.
Prepare various reports on operations and activities; Maintain records of work performed and other reports as assigned.
Recommend and assist in the implementation of goals and objectives; Establish schedules and methods for providing vehicle maintenance and repair services; Implement policies and procedures.
Participate in the preparation and administration of the annual division budget.
Jan 2000 - Sept 2010 Store Manager - Advance Auto Parts, Fort Lauderdale, FL
Focused on overall customer service in order to achieve 100 percent customer satisfaction.
Managed an inventory of parts for the department and maintained efficient records.
Monitored customer complaints and ensured resolutions within the company’s guidelines.
Handled the tasks of dealing with individual customer queries.
Responsible for hiring of quality staff and monitoring ongoing training sessions.
EDUCATION: Advance Therapy Florida Career College, Fort Lauderdale, FL Graduated in 2006
CERTICFICATIONS/ACHIEVEMENTS:
PCT
Phlebotomy
HHA
Medical Technician
BLS
Additional References Available Upon Request
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