Customer Service
Resume:
Jodi V Haynes
**** ***’s Arbor Lane
Cincinnati, Ohio
**********@*****.***
Job Objective
Seeking an opportunity to use my knowledge, leadership and managerial skills for the benefit of my employer and to achieve personal career goals.
Skills
Excellent customer service skills
Leadership - experienced in training employees, proven problem solving skills, ability to learn new tasks quickly and proficiently
Adaptable - genuine team player committed to doing whatever tasks necessary to support organizational success; work equally well independently or within a team structure
Solid understanding of business priorities - proven ability to contribute to business success via workflow streamlining, productivity, and process improvements
Proficient in Microsoft office
Education
The Wilton School, Chicago, IL. Master Course, July 2013 Master Course June 2013
Art Institute of Ohio, Baking and Pastry Program/ Chef Program Chef Diploma, June 2013
President’s Honor Roll
Southwestern College, Medical Assistant Associates Degree, October 2008
President’s List, GPA: 4.0 Honors Graduate
Valedictorian: GPA: 4.0 Honors Graduate
University of Cincinnati, EMT Basic Course 2006
Molar Pickens Beauty College 1999
Professional Experience
AVI Food Systems, Inc., Cincinnati, Ohio
August 2015-present
General Manager
Manage Staff and Store Operations: managing, scheduling, and hiring of employees,
managing inventory, ordering stock and supplies, prepare menu’s, prepare meals
Close down café area at end of day and prepare for morning opening
Assist with catering
Saxby’s Café, Montgomery, Ohio
October 2014-July 2015
Manager
Manage Staff and Store Operations: managing, scheduling, and hiring of employees, managing inventory, ordering stock and supplies
Proficient at each employee position within the café
Provided excellent customer service
Creative Hair Salon, Milford, Ohio
June 1999 – 2012
Salon Manager and Professional Hair Stylist and Colorist
Provided consistently high customer service to regular cliental and networked with costumers to build a client base
Continued education in the field of hair design to stay current
Inventory control
Provided quality service to insure client satisfaction
Borcherding Auto Group, Mason, Ohio
January 2010 – November 2011
Cashier / Receptionist
Managed incoming calls for 50 people and 4 departments
Finalized all sales contracts and managed all Ohio state required documents
Completed sales follow up calls resulting in higher individual and corporate sales
Kenwood Surgery Center, Kenwood, Ohio
January 2009 – February 2010
Medical Assistant
Take patients vitals and prepared them for examinations or procedures
Filed and recorded all paperwork
Transported patients before, during, and after their visits
Administered the removing of IV’s during patients check out process
Bernstein Allergy Group, Cincinnati, Ohio
June 2008 – August 2008
Medical Assistant Externship
Administer allergy shots and breathing treatments for allergy and asthma patients
Take patients into exam rooms and complete vital signs before doctor examinations
Work with fellow staff members to deliver great customer service and make all patients comfortable during visits
Prepare patient charts, organize medical documents, file all medical history forms in appropriate places, and assist with various administrative duties
Great Wolf Lodge, Mason, Ohio
February 2007 – March 2008
Human Resources Assistant/Starbucks
Efficiently and effectively multitask with different job obligations
Provided excellent quality customer care on a daily basis, meeting a variety of needs for all customers
Perform background checks for new hires and train new employees
Maintain a monthly employee schedule/calendar, ensure that all shifts are covered on a daily basis
Organize and assist classes for new employees
Jodi V Haynes
9850 Kim’s Arbor Lane
Cincinnati, Ohio
**********@*****.***
Job Objective
Seeking an opportunity to use my knowledge, leadership and managerial skills for the benefit of my employer and to achieve personal career goals.
Skills
Excellent customer service skills
Leadership - experienced in training employees, proven problem solving skills, ability to learn new tasks quickly and proficiently
Adaptable - genuine team player committed to doing whatever tasks necessary to support organizational success; work equally well independently or within a team structure
Solid understanding of business priorities - proven ability to contribute to business success via workflow streamlining, productivity, and process improvements
Proficient in Microsoft office
Education
The Wilton School, Chicago, IL. Master Course, July 2013 Master Course June 2013
Art Institute of Ohio, Baking and Pastry Program/ Chef Program Chef Diploma, June 2013
President’s Honor Roll
Southwestern College, Medical Assistant Associates Degree, October 2008
President’s List, GPA: 4.0 Honors Graduate
Valedictorian: GPA: 4.0 Honors Graduate
University of Cincinnati, EMT Basic Course 2006
Molar Pickens Beauty College 1999
Professional Experience
AVI Food Systems, Inc., Cincinnati, Ohio
August 2015-present
General Manager
Manage Staff and Store Operations: managing, scheduling, and hiring of employees,
managing inventory, ordering stock and supplies, prepare menu’s, prepare meals
Close down café area at end of day and prepare for morning opening
Assist with catering
Saxby’s Café, Montgomery, Ohio
October 2014-July 2015
Manager
Manage Staff and Store Operations: managing, scheduling, and hiring of employees, managing inventory, ordering stock and supplies
Proficient at each employee position within the café
Provided excellent customer service
Creative Hair Salon, Milford, Ohio
June 1999 – 2012
Salon Manager and Professional Hair Stylist and Colorist
Provided consistently high customer service to regular cliental and networked with costumers to build a client base
Continued education in the field of hair design to stay current
Inventory control
Provided quality service to insure client satisfaction
Borcherding Auto Group, Mason, Ohio
January 2010 – November 2011
Cashier / Receptionist
Managed incoming calls for 50 people and 4 departments
Finalized all sales contracts and managed all Ohio state required documents
Completed sales follow up calls resulting in higher individual and corporate sales
Kenwood Surgery Center, Kenwood, Ohio
January 2009 – February 2010
Medical Assistant
Take patients vitals and prepared them for examinations or procedures
Filed and recorded all paperwork
Transported patients before, during, and after their visits
Administered the removing of IV’s during patients check out process
Bernstein Allergy Group, Cincinnati, Ohio
June 2008 – August 2008
Medical Assistant Externship
Administer allergy shots and breathing treatments for allergy and asthma patients
Take patients into exam rooms and complete vital signs before doctor examinations
Work with fellow staff members to deliver great customer service and make all patients comfortable during visits
Prepare patient charts, organize medical documents, file all medical history forms in appropriate places, and assist with various administrative duties
Great Wolf Lodge, Mason, Ohio
February 2007 – March 2008
Human Resources Assistant/Starbucks
Efficiently and effectively multitask with different job obligations
Provided excellent quality customer care on a daily basis, meeting a variety of needs for all customers
Perform background checks for new hires and train new employees
Maintain a monthly employee schedule/calendar, ensure that all shifts are covered on a daily basis
Organize and assist classes for new employees
Contact this candidate