Customer Service Sales Associate
Resume:
Bobbie James
Laurel, MS *****
*****************@***********.***
Professional Summary
Responsible and motivated student ready to apply current and past education in the workplace by applying excellent technical abilities with various types of software and other applications. Accomplishes performance targets consistently, and maintains a clean and professional work environment. Committed to improving customer satisfaction and a driving force for positive outcomes. Authorized to work in the US for any employer
Work Experience
Kitchen Supervisor
JD's Tavern-Hattiesburg, MS
July 2023 to Present
1. Monitored schedule adherence and made necessary adjustments to accommodate unexpected absences or changes in workload
• Participated in regular inventory counts to ensure accuracy of stock levels
• Identified opportunities for cost savings through efficient use of materials or streamlining processes
• Assisted with inventory reconciliation to identify discrepancies and ensure accurate stock levels
• Trained new hires on proper food handling and presentation
• Created standardized recipes and portion sizes to maintain consistency across all dishes
• Collaborated with front-of-house staff to address customer concerns or special requests regarding dietary restrictions or allergies
• Conducted regular performance evaluations for kitchen staff members, providing constructive feedback for professional growth opportunities
Waffle House Server/Cook
Waffle House-Petal, MS
December 2016 to June 2023
Deliver Hot Food
Provide exceptional customer Service
Cook/Prepare Food
Daily/night deposits
Shift Management
Provide customer satisfaction
Sales Associate
Petro Nissan Automotive Group-Hattiesburg, MS
May 2016 to November 2016
1. Greeted customers in a friendly manner and walked them through the vehicle buying process
• Assisted an average of 2-3 Interested customers per day
• Answered All vehicle related questions
• Communicated with Insurance agents and banks over the phone
• Responsible for resolving all customer complaints
• Processed customer transactions and worked with sales managers to close a sale
• Responsible for general cleaning
• Helped ensure customer satisfaction
• Maximized sales transactions
• Restocked merchandise
• Organized new merchandise
Education
student in cybersecurity
Coursera - Remote
December 2024 to Present
student in Natural Language Processing
Coursera - Remote
December 2024 to Present
student in Introduction to Statistics
Stanford University - Remote
December 2024 to Present
student in Business Foundations
University of Pennsylvania - Remote
December 2024 to Present
College Degree in Nursing
Jones County Junior College - Ellisville, MS
August 2002 to December 2005
High school diploma in general studies
purvis high school - Purvis, MS
August 1998 to May 2002
Skills
• Busser
• Cooking (7 years)
• Food Preparation (7 years)
• Food Safety (6 years)
• Meal Preparation (6 years)
• Kitchen Management Experience
• Serving Experience (6 years)
• Shift Management (10+ years)
• Home Care (10+ years)
• Culinary Experience
• Crisis management (2 years)
• Host/Hostess (10+ years)
• Restaurant Experience (6 years)
• Retail Sales
• Cashiering (10+ years)
• Team management (10+ years)
• Microsoft Excel (10+ years)
• Computer skills (10+ years)
• Leadership (10+ years)
• Math (10+ years)
• Restaurant Management
• Bartending (2 years)
• Microsoft Word (10+ years)
• Food Production
• Communication skills (10+ years)
• Customer service (10+ years)
• Inventory Control (7 years)
• Time Management (10+ years)
• CPR (10+ years)
• Guest Services
• Supervising Experience
• Cleaning (10+ years)
• Laundry
• Caregiving
• Presentation skills (5 years)
Assessments
Administrative support professional fit — Proficient February 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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