Office Manager Quality Control
Resume:
April McDowell
OFFICE MANAGER/QUALITY CONTOL MANAGER
OBJECTIVE
Dedicated and results-oriented professional with over 20 years of comprehensive management experience seeking a challenging position as a Business/Quality Control Manager. Possessing a proven track record of optimizing office operations, managing resources efficiently, and fostering a productive work environment.
CONTACT
*****************@*****.***
Hastings, NE
EXPERIENCE
ASSISTANT MANAGER
Goodwill – Hastings NE
January 2024 - Current
Helping customers with purchases. Stocking shelves and racks with donations that come in during the day. Tagging clothing and items donated or from other stores. Unloading and loading trucks with hand dolly. Cashiering and pricing items.
DIRECTOR OF OPERATIONS QUALITY CONTROL MANAGER
Environment Control - Albuquerque, NM
September 2021 to September 2024
Spearheaded long-term planning initiatives, aligning company objectives with actionable strategies. Facilitated cross-team collaboration to foster knowledge sharing and enhance operational efficiency. Collaborated with the board to optimize financial performance and minimize expenses. Identified and capitalized on market opportunities to drive revenue growth. Employee and Customer relations leading to more accounts and better employees.
OFFICE MANAGER
Huttig Building Products - Albuquerque, NM
September 2018 to September 2021
Orchestrated office operations and procedures, ensuring seamless workflow and effective communication. Maintained meticulous documentation for inventory management and conducted regular audits. Managed all accounts payable and receivable processes independently, ensuring accuracy and timeliness. Provided IT support as needed, troubleshooting technical issues and ensuring uninterrupted operations.
FRG Leader – US Army
Ft Bragg NC – 50th non airborne unit
2007-2015
Served as a liaison between the military unit and the families. Ensuring that families receive important information, updates, and resources related to deployments, training, or other unit activities. Provided emotional and practical support to military families, especially during challenging times like deployments or relocations. Helped families stay connected and provide resources for coping strategies. Organized social events, meetings, and activities that helped build a sense of community and connections among the families. Helped families access resources available to them, such as financial assistance, counseling, or family care programs. Advocating for the needs and concerns of military families ensuring that leadership understands the challenges families face and work to address them in a monthly meeting.
Ranch Helper
Tuthill Cattle Ranch – Cody NE
1989 - 1996
Overseeing daily operations, resource allocation, and personnel management. Implemented strategic planning to optimize herd health, land use, and production efficiency. Maintained financial records and budgeting. Utilized problem-solving abilities to address challenges such as weather-related issues, market fluctuations, and infrastructure maintenance.
ABOUT ME
I am passionate about people. When people work for me, I want them to want to come to work and feel valued. I have a strong sense of justice and fairness which leads me to advocate for people and protect them. I feel that I am a natural leader who fearlessly confronts obstacles, I empower those around me, and try to make a lasting impact on the world through my strength, resilience, loyalty and unwavering integrity.
EDUCATION
Business Management
AA
Central N.M. CC
SKILLS
Strategic Management
Problem Solving
Effective Communication
Leadership Development
Financial Management (SCEIS)
Records and Data Management
Payroll Administration
QuickBooks Proficiency
Accounts Payable and Receivable
Office Operations Management
Inventory Control
Customer Service Excellence
Technical Support
Quality Control
Microsoft Office Suite
Administrative Efficiency
Budgeting and Forecasting
Human Resources Management
Organizational Leadership
Google Suite Proficiency
Analytical Skills
Adaptability and Flexibility
Customer Service Excellence
Project management
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