SHEILA MONROE
DENVER, CO *****
************@*****.***
MISSION
As a Peer Support Coach, I am committed to using my lived experiences to provide a multicultural approach to client services, follow-up care, and community resources. My devotion to upholding antiracist, diversity, equity, and inclusion values, drives me to create a nurturing environment, which is evidenced in my past work and volunteerships. I am driven to continue my personal and professional growth in servicing my community.
SKILLS
● Navigating youth, adult, and family services
● Strong oral and written communication skills
● Building strong connections with populations that have experienced incarceration, homelessness, mental health, and substance misuse struggles because of my lived experience.
● Intermediate knowledge of the community resources within Denver County due to my personal experience with navigating them.
CERTIFICATIONS AND DIPLOMA
Peer Support Coach- Peer Support for Mental Health 2021
Framingham State College- Restorative Justice Associate’s Degree 2017 Framingham State College- Philosophy Associate's Degree 2017 Framingham State College- GED 2016
EMPLOYMENT EXPERIENCE
Community Works- Volunteer November 2022-Present
● To inform the community about services that are rendered to them. Independent Contractor- Home Health Care April 2021- Present
● Full wrap services which includes taking care of the elderly.
● Provide a safe and clean environment
● Prepare meals and bathing services to the elderly
● Provide basic physical therapy
Metro Caring Food Bank and Resource Center- Stocker/Resource Navigator May 2021- October 2021
● Stocking shelves with food and produce
● Provide Resources for clients
● Job Resources and assistance with immediate needs PSB Insight- Client Communication Specialist 2008- June 2021
● Assisting clients with surveys concerning housing, breast cancer awareness, medical insurance, and community awareness.
● Provide government surveys about outside resources
● Greeted and established relationships with customers to solve their complaints Reference available upon request