Customer service skills and manufacturing skills

Darvell Lattimore

Professional Summary

Motivated worker with experience in fast-paced, team-based, and individual environments. Skilled in numerous manufacturing processes and machinery, including Shielded Metal Arc Welding (SMAW), Gas Metal Arc Welding (GMAW), and Gas Tungsten Arc Welding (GTAW), with certifications in SMAW, GMAW, and GTAW 2F. Strong problem-solving abilities and a National Career Readiness Gold level credential recipient. Authorized to work in the U.S. for any employer.

Work Experience

Warehouse Associate

Amazon Warehouse, Euclid, OH

January 2024 – February 2025

Handled inventory and ensured products were stored and retrieved in an efficient manner.

Operated warehouse equipment including forklifts and pallet jacks for product movement.

Managed shipping and receiving processes, ensuring accuracy in order fulfillment.

Maintained safety protocols in compliance with company policies.

Ingredient Handler

Nestle, Solon, OH

May 2022 – January 2024

Handled and prepared raw ingredients for production, ensuring compliance with food safety standards.

Maintained inventory of ingredients and managed product labeling.

Conducted routine quality checks on ingredients to ensure high standards.

Assisted in the cleaning and maintenance of machinery used in ingredient processing.

Acme Machine Operator

Swagelok, Solon, OH

July 2019 – March 2022

Operated and maintained Acme machinery for precision parts production.

Read and interpreted blueprints and technical drawings to ensure accurate part manufacturing.

Performed routine machine inspections and troubleshooting to minimize downtime.

Monitored production quality, making adjustments as needed to meet specifications.

Injection Molding Machine Operator

Custom Rubber Corp, Cleveland, OH

October 2017 – June 2019

Set up and operated injection molding machines for rubber part production.

Ensured that products met quality standards through consistent inspections and adjustments.

Maintained and cleaned machinery to ensure smooth production.

Assisted in the training of new employees on machine operation and safety procedures.

Rewind Operator

Lincoln Electric, Mentor, OH

December 2015 – October 2017

Operated rewind machinery to handle electrical components.

Conducted routine maintenance and troubleshooting of equipment to ensure proper functioning.

Managed inventory of components and materials, ensuring that production was uninterrupted.

Documented machine performance and production data for reporting and analysis.

Coregistic, Warehouse Associate

Mentor, OH

April 2015 – December 2015

Managed the storage and organization of materials in the warehouse.

Assisted in loading and unloading shipments using forklifts and pallet jacks.

Performed regular inventory checks to ensure stock levels were accurate.

Ensured that all products were labeled and packaged properly for shipment.

Blow Mold Operator

Chardon, OH

November 2014 – March 2015

Operated blow molding machines to produce plastic products.

Monitored machine settings to ensure product quality and minimized waste.

Conducted routine maintenance and inspections on the machinery.

Coordinated with team members to meet daily production goals.

Electronics Sales Associate

HH Gregg, Parma, OH

September 2013 – December 2013

Provided customer service and expert advice on electronics products.

Managed transactions, including cash handling and sales processing.

Assisted with inventory management and stock replenishment.

Ensured that the sales floor was organized and visually appealing.

Customer Care

Humana Insurance, Lexington, KY

October 2012 – September 2013

Assisted clients with inquiries and issues regarding health insurance plans.

Provided accurate and timely information to resolve customer concerns.

Maintained detailed records of customer interactions and actions taken.

Worked with internal departments no to process claims and policy changes.

United States Air Force

Altus, OK

December 2009 – August 2012

Performed force protection duties to ensure the safety and security of personnel and property.

Trained in various military disciplines, including leadership, discipline, and teamwork.

Assisted with logistics and coordination of military operations.

Developed strong communication and problem-solving skills in a high-pressure environment.

Education

Community College of the Air Force - Altus, OK

Diploma

Glenville High School - Cleveland, OH

Skills

AWS SMAW / GMAW / GTAW 2F Certifications

Product Inspection

Blueprint Reading / Shop Math

Assembly / Packaging

Various Measuring Devices

Problem Solving

Medical Coding Procedures

Force Protection Duties

Sales / Cashier / Customer Service

Communication / Teamwork Skills

Manufacturing

Plastics Blow Molding

Assembly

Heavy Lifting

Forklift Operation

Machine Maintenance

Welding

Cash Handling

Sales

Pallet Jack Operation

Packaging

Machining

Warehouse Experience

Plastics Injection Molding

Plastics Extrusion

Communication Skills

Mechanical Knowledge

Basic Math

Press Brake Machine

Typing

Organizational Skills

MIG Welding

Acme Machine Operator

Hand Tools

Power Tools

Calipers

Micrometers

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