Client Service Be A

ZINHLE CHARMAINE MBAMBO

** ******* ****, ****************,****

CELL NUMBER: 078******* /083*******

****************@*****.***

TASK – ORIENTATED: RESULT FOCUSED & SELF - MOTIVATED INDIVIDUAL WHO IS SEEKING NEW CHALLENGES WHERE INPUT WOULD BE INVALUABLE TO BORN CLIENT AND WORK COLLEAGUES. PERSONAL PROFILE

● Highly motivated individual with a positive and enthusiastic outlook

● Work well under stress, and remains clam under pressure.

● Dedicated team work with a friendly and outgoing personality. PERSONAL DETAILS

Date for Birth : 01 August 1980

Nationality : South African

Gender : Female

Race : Black

Marital Status : Single

Languages : Zulu, Xhosa, English

Interest : Solving Puzzles, Book club

Driver’s licence : code 08

SKILLS

● Computer literacy- Microsoft word, Excel, PowerPoint, Access, outlook & internet

● Knowledge of SA Act

● Good communication and interpersonal skills

● Client service ad time management

● Knowledge of BAS

● Multitasking

● Analytical and Logical Reasoning

● Leadership and Management

● Teamwork and Collaboration

● Administration and Organization

● Knowledge of sheq policies and procedures

● Knowledge of D6

CARRER OBJECTIVES

● To be part dynamic company where my enthusiasm and hard work will lead to success. I need to be part of a progressive team where creative thinking and collaboration solves problems and contributes to the overall wellbeing of the organization.

● To accomplish challenging objectives and to obtain optimum result.

● To show consideration and concern, and to be honest and adhere to ethical rules and guidelines by showing fairness, impartiality in all respect.

TERTIARY QUALIFICATION

Institution : Varsity College

Qualification : Certificate in travel and Tourism

Duration : 1 year (2005)

Subject Passed : IATA course – level 1, development, and travel strategies, (DTS), fares within South Africa, southern Africa (BSP)

Institution : Natal Midlands Technical (NSC)

Qualification : N3 (2000)

Subject passed : Computer, Public Administration, Office Practice, Small business management, English and Afrikaans.

EDUCATION QUALIFICATION

School Attended : Heather Secondary school

Standard passed : Grade 11(1999)

Subjects : Maths, English, Afrikaans, Economics, Business economics and Accounting WORK EXPERIENCE

Company : Land Rover

Position Held : Receptionist

Duration : 5 months (16 May 2022- September 2022)

Reason for leaving : Temporary Employed

Duties : filling, provide switchboard services by screening incoming calls and transferring to relevant staff in the dealership, handling face to face enquiries from visitors, update register daily, order stationery for the dealership, ensure that the reception area is always maintained in a presentable state.

Company : Amund Investments CC

Position Held : Administrator/PA

Duration : 3 years (August 2011-December 2013)

Reason for leaving : Company closed.

Duties : Prepare tender documents, attending briefings, relieve on answering calls, booking of flights, coordinating diaries for the Directors, taking and circulating minutes of meetings, client liaison, fleet management, new business development.. Company : Department of Health

Position Held : Help Desk

Duration : 3 years (January 2007 – December 2009)

Reason for leaving : end of contract

Duties : filling, dealing with client’s queries and assist, stock taking, helping clients with requisition form, Data capture, taking minutes, assist with delivery at stores when needed and answering of incoming calls

Company : Msunduzi Municipality

Position Held : Procurement unit (Data Capturing)

Duration : 6 Months (January 2006 – June2006)

Reason for leaving : Temporary Employed

Duties : Data capture, answering calls, assistance of clients to fill the data base form REFERENCES

Name : Precious Nene

E-mail : ********.****@***.**.**

Position : Administrative

Contact : 078-******* 0r 033-***-****

Name : Lungile Duma

E mail : *************@*****.***

Position : Operations Manager

Contact : 073-***-**** / 031-***-****

Name : Julie Sibiya

E mail : *****.******@*********.***.**

Position : Supervisor

Contact : 033-***-****

Contact this candidate