Customer Service Team Members
Resume:
Tempe, AZ *****
****************@*****.***
Falynn Gragnani
SKILLS
I possess a versatile skill set that will be valuable in any job setting. My strong communication skills enable me to convey information clearly and collaborate effectively with team members. I have excellent problem-solving abilities, allowing me to analyze situations and develop innovative solutions. My proficiency in time management ensures that I can prioritize tasks and meet deadlines efficiently. Additionally, I am highly adaptable, quickly learning new tools and processes to stay current in dynamic environments. My attention to detail ensures accuracy and quality in all my work, while my teamwork skills foster a collaborative and productive work atmosphere. Core Attributes
● Ability to learn quickly.
● Ability to work cooperatively on a team.
● Hardworking with good communication skills.
● Focus on my organization and responsibility.
● Time management skills, ability to prioritize.
SKILLS
● Professional
● Customer Service
● Communication
● Honest
● Dedicated
EXPERIENCE
Golden Valley FFA, Merced - Secretary
May 2019 - May 2020
As Secretary of the Golden Valley FFA, I was responsible for maintaining accurate records of all chapter meetings and events. I prepared and distributed meeting agendas, took detailed minutes during meetings, and kept track of attendance and official documents. I also assisted in organizing correspondence, ensuring effective communication between officers, members, and advisors. In this key leadership role, my organizational skills and attention to detail helped support the smooth operation of our chapter, contributing to its success throughout the year.
Golden Valley FFA, Merced — Treasure
May 2022 - May 2023
As Treasurer of Golden Valley FFA in Merced from May 2022 to May 2023, I managed the chapter's finances, including budgeting, tracking expenses, and maintaining accurate financial records. I was responsible for preparing financial reports, handling fundraisers, and ensuring funds were allocated properly to support chapter activities and events. I worked closely with other officers to make financial decisions, safeguard funds, and help plan events within our budget. This role enhanced my skills in financial management, organization, and teamwork.
Dixieland 4-H, Madera — President
August 2019 - August 2020
As President of Dixieland 4-H in Madera from August 2019 to August 2020, I led and coordinated club activities, meetings, and events. I worked closely with members, officers, and advisors to plan community service projects, educational workshops, and fundraisers. My role involved overseeing club operations, delegating responsibilities, and ensuring that all members were engaged and actively contributing to the success of the club. I also represented Dixieland 4-H at county-level events, fostering relationships with other clubs and promoting leadership development within our group. Through this position, I strengthened my leadership, communication, and organizational skills. River Cross Farms - Employee
February 2019- August 2024
As an employee at River Cross Farms from February 2019 to August 2024, I gained hands-on experience in almond farming operations. My responsibilities included assisting with planting, irrigating, and maintaining almond orchards. I also operated farm machinery, monitored crop health, and helped during harvest seasons by ensuring efficient collection and processing of almonds. In addition, I contributed to farm maintenance tasks, such as equipment upkeep and land preparation. This role strengthened my agricultural knowledge, problem-solving skills, and ability to work efficiently in a team environment. Babysitting - Employee
February 2018- August 2024
As a babysitter from February 2018 to August 2024, I provided consistent and reliable care for children of various ages. My responsibilities included ensuring the safety and well-being of the children, helping with homework, preparing meals, and organizing engaging activities. I also managed bedtime routines, communicated with parents about daily updates, and handled emergency situations with calm and quick decision-making. This experience honed my skills in responsibility, time management, and effective communication while fostering a nurturing and supportive environment for the children in my care. Wagner's Mammoth Pools Resort - Employee
April 2019- August 2024
As a waitress and hostess at a resort, I provided exceptional customer service in a fast-paced, high-volume environment. I greeted guests with a warm and friendly attitude, seated them promptly, and managed reservations to ensure smooth seating arrangements. As a waitress, I took food and beverage orders, served meals, and ensured guests had an enjoyable dining experience by addressing their needs and answering questions about the menu. I also handled payments, processed orders accurately, and maintained cleanliness in the dining area. I worked closely with kitchen and bar staff to ensure timely and accurate service, contributing to a positive guest experience and overall resort atmosphere.
Browns House Cleaning - Employee
March 2019- January 2025
As a house cleaner, I was responsible for maintaining a clean, organized, and sanitary living environment for clients. My duties included sweeping, mopping, dusting, vacuuming, and sanitizing all areas of the home, including kitchens, bathrooms, and living spaces. I also handled laundry, dishwashing, and organizing household items to ensure everything was in its proper place. I paid close attention to detail and used appropriate cleaning supplies and techniques to ensure both efficiency and safety. My reliable and thorough work helped clients maintain a comfortable and clean home environment. Boutique Associate - Employee
April 2024- August 2024
As a boutique associate, I provided exceptional customer service by assisting clients with product selections, offering personalized recommendations, and ensuring a positive shopping experience. I maintained an in-depth knowledge of current inventory, trends, and promotions to meet customer needs and drive sales. Additionally, I managed visual merchandising, ensuring the store layout was appealing and organized. I handled transactions efficiently, processed returns and exchanges, and helped maintain a clean and organized store environment. My ability to build strong customer relationships and contribute to the overall success of the store made me an integral part of the team.
EDUCATION
Golden Valley High school, Merced
August 2019 - June 2023
Arizona State University, Tempe
August 2023 - Present
References
Noah Hart
***********@*****.***
Cody Jacobsen
*********@*****.***
Cheryl Farnesi
*************@*****.***
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